I had to cancel my subscription due to health issues. Brian was extremely helpful and supportive, and made the process very easy. Service was very friendly, products are exceptional, and it’s a fan... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I had to cancel my subscription due to health issues. Brian was extremely helpful and supportive, and made the process very easy. Service was very friendly, products are exceptional, and it’s a fan... Se mere
Virksomheden har svaret
Cancellation is cumbersome, You must call them rather than being able to do it yourself in your account. Its frustrating, but they do this to try and keep you on a subscription. My call was ans... Se mere
Virksomheden har svaret
I had to move my payment date for my whiskey subscription and called the team. I got through to Lewis who was incredibly helpful, friendly and even reminded me of an unused offer that was still avail... Se mere
Virksomheden har svaret
I don’t even drink Whiskey, but with these amazing discounts I like to buy as gifts for others. I normally buy some when I have a discount or voucher and then pause the subscription for a few mont... Se mere
Virksomheden har svaret
We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe. Whether you have just discovered the fascinating world of whisky or you’re a whisky connoisseur, our monthly whisky is designed to fuel your passion for flavour and to learn a little bit about what’s in your glass along the way. We work really closely with the distilleries to give you a behind the scenes look into their magical world and to create exclusive whiskies available only for our subscribers! Each box comes complete with a copy of Stramash magazine where you can learn all about what’s happening and who’s who in whisky...it's essential reading! For more information, see our FAQs: https://www.whisky52.com/faq Or if you need to get in touch then please reach out to us via https://www.whisky.com/help
8 Melville Crescent, EH3 7JA, Edinburgh, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Spoke to a loverly person who explained the different type of whiskies. Genuinely was interested in my feedback and provided helpful information.
Thank you!

Besvarelse fra Whisky52
Really good beer and whiskies.
Jo is also helpful informative

Besvarelse fra Whisky52
Mark O’Leary dealt with my phone call and was extremely helpful. We discussed my options and he was very polite and knowledgable. There wasn’t any difficulties which deserves a 5 star customer service

Besvarelse fra Whisky52
Lewis was a great help, grafting on his birthday as well! Not the greatest call for him as it was a cancellation.
However, people like Lewis are the reason I come back a few times a year after taking a break.
He's a credit.

Besvarelse fra Whisky52
I called and was very happy to receive polite and efficient service, as well as a great deal on a great whisky!

Besvarelse fra Whisky52
Have to say the customer service I have experienced a few times now, is one of the best and most enjoyable I have had to deal with in a long time. 10/10 👍

Besvarelse fra Whisky52
Phone was answered very quickly and Joe was great. He explained everything in full making sure I understood. He was a pleasure to talk to, remaining professional but very pleasant throughout.

Besvarelse fra Whisky52
Ideal if you wanted to try different whiskeys. Subscription can be staggered to suit. The customer services are lovely to deal with when needed.
Flawless customer service as always. Talk you through your options and try to do right by the customer always.
Christine was lovely, very friendly and so helpful
Great customer service. Both Paul - back in May - and Lewis provided an exemplary level of customer care; habouring back to the days of human interaction where kindness and respect were standard; no AI, no chat bots, no long queues, no confusing menus, etc. Good old fashioned customer care expediated efficiently and with clarity.
I joined to take advantage of 2 superb offers. Both whiskey-fanatical-friends loved their gifts; rating the quality of the whiskey very high. Both are retaining their blends - 7 and 8 - for special occassions. Both product and customer care are of the highest order - leading by example.
Forced to cancel after a year of some really lovely bottles. Thankfully I was put through to Lewis who was brilliant and did it all for me no problem. He sums up why ive been so happy for so long with beer/whiskey52. Great product, fair price, very reliable, good people. Its why i will go back without hesitation when i can drink again. Thank you Lewis
I spoke with Mark O'Leary yesterday. He informed me of serveral current offers, which lead to me signing back up. Great service, and I'm very happy happy with it.
It was a bit of a thing to finally cancel my subscription, but Edward was brilliant. He totally understood my situation and helped me cancel 2 subscriptions whilst giving me all of the information to get further deals.
Will defo look back into the coffees subscription when my circumstances change.
Cameron was very courteous and helpful in using my earned points and sorting out an order for some Whisky. Good value and great service.
I was enticed by some great offers, and stayed for the taste experience.
However, as I am trying to reduce the temptation from some of my vices, I have had to knock this one on the head.
Walking away is hard, the customer service team make harder still. No regrets.
Auto signs you up for subscription if you are not very very careful, and cancelling said subscription requires navigating phone call with annoying sales agents who offer discounts, temporary suspensions of the subscriptions and a blend of anything but cancelling your subscription for 30 minutes. Do not order unless you have time, patience, and money to waste on this dodgy company.
A quick and easy conversation with a very pleasant rep. I wish all customer support calls were like this.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.