I had to cancel my subscription due to health issues. Brian was extremely helpful and supportive, and made the process very easy. Service was very friendly, products are exceptional, and it’s a fan... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Cancellation is cumbersome, You must call them rather than being able to do it yourself in your account. Its frustrating, but they do this to try and keep you on a subscription. My call was ans... Se mere
Virksomheden har svaret
I had to move my payment date for my whiskey subscription and called the team. I got through to Lewis who was incredibly helpful, friendly and even reminded me of an unused offer that was still avail... Se mere
Virksomheden har svaret
I don’t even drink Whiskey, but with these amazing discounts I like to buy as gifts for others. I normally buy some when I have a discount or voucher and then pause the subscription for a few mont... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe. Whether you have just discovered the fascinating world of whisky or you’re a whisky connoisseur, our monthly whisky is designed to fuel your passion for flavour and to learn a little bit about what’s in your glass along the way. We work really closely with the distilleries to give you a behind the scenes look into their magical world and to create exclusive whiskies available only for our subscribers! Each box comes complete with a copy of Stramash magazine where you can learn all about what’s happening and who’s who in whisky...it's essential reading! For more information, see our FAQs: https://www.whisky52.com/faq Or if you need to get in touch then please reach out to us via https://www.whisky.com/help
Kontaktoplysninger
8 Melville Crescent, EH3 7JA, Edinburgh, Storbritannien
- 0131 563 2327
- www.whisky52.com
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely wee bottles of whisky
Lovely wee bottles of whisky - good quality small batch craft whiskys. Nice to try some different distilleries and presentation of the bottles is really nice too, so good for a gift.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Laura. Thank you for your lovely feedback. We are so pleased you are enjoying the whisky.
Cheers Whisky52
I have just got off the phone with…Christian
I have just got off the phone with Christian with a Whisky 52 account and shop query and he never fails to deliver.
This will have been the second or third time I have spoken to Christian over the recent months with different queries and he is always so polite, helpful and obliging and provides excellent customer service.
Thank you ever so much
25. september 2026
Uopfordret anmeldelse
Jamie was very understanding and a…
Jamie was very understanding and a pleasure to talk to.
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi David. Thank you for your great feedback for Jamie.
Cheers Whisky52
Great product and very helpful staff at…
Great product and very helpful staff at customer service
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Aaron. Thank you for your valuable feedback.
Cheers Whisky52
Ridiculously overpriced which I should…
Ridiculously overpriced which I should have guessed. The relationship between them the couriers is dreadful. Allegedly they know this however doesn’t help. I was stunned when they continue to upsell even during the ludicrously difficult cancellation process
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Chris. Thank you for your review. We are sorry if you experienced difficulties cancelling your subscription. We offer all our customers a user-friendly help portal to answer any questions and help them quickly navigate through our cancellation process. If you did want to cancel but were unable to phone our customer service at 0131 285 2684 for whatever reason, you could also contact us via Facebook Messenger as well via our helpdesk https://www.beer52.com/helpCentre/home. Our help centre link is at the bottom of our website and emails to our customers. If you require any further assistance you are welcome to contact us via our helpdesk in the first instance. We will be happy to answer any questions you may still have.
Thanks Whisky52
Efficient service
Straight to the point, understanding and efficient service, made the process very simple.
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi TW. Thank you for your great feedback.
Cheers Whisky52
Customer service was great as the…
Customer service was great as the operative I spoke to was very helpful and knowledgeable. I'm looking forward to receiving my next bottle of whiskey.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Sonia. Thank you for your great feedback. Enjoy the whisky!
Cheers Whisky52
Besvarelse fra Whisky52
Hi Ryan. Thank you for your valuable feedback.
Cheers Whisky52
Great Dealls
Spoke with Jamie. Thank you for the great offer of £9.95 for my whisky arriving tomorrow!!
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Samantha. Thank you for your great review for Jamie. Enjoy the whisky!
Cheers Whisky52
Would recommend…
Great customer services , great products and easy to deal with. Would recommend to all. Amy I spoke to today was lovely and very helpful. Thank you very much Whiskey 52. Xx
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Anna. Thank you for your great review of Amy. We are so pleased you are enjoying the whisky.
Cheers Whisky52
Great whisky and great customer…
Great whisky and great customer support. Got a great deal on my next box as well and looking forward to my Indian whisky in November. The person I spoke up with was Jamie
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Anna. Thank you for your valuable review of Jamie. We are so pleased you are enjoying the whisky.
Cheers Whisky52
Exceptionally good customer service from Kaye
Kaye Kaur was exceptionally helpful in talking me through my membership options and it's easy to get through to customer service.
The whiskies themselves are exceptional; you get some really unique experiences that you just don't find on supermarket shelves. It also supports small independent distilleries.
If you like your whiskey and want something really different to try with friends I can't recommend this service highly enough.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi James. Thank you for your great review for Kaye. We are so happy to hear that you are enjoying the whisky.
Cheers Whisky52
Besvarelse fra Whisky52
Hi Oakley. Thank you for your great review.
Cheers Whisky52
Shaun was welcoming and approachable
Shaun was welcoming and approachable, understanding reason for my subscription cancellation, describing benefits I could use to offset and delay cancellation, and understanding why I declined these. Cancellation went through smoothly with no hiccup. Thank you.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Leigh. Thank you for your great feedback for Shaun.
Cheers Whisky52
Had a few queries
Had a few queries, spoke to Christian, very helpful and pleasant
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Kevin. Thank you for your great feedback for Christian.
Cheers Whisky52
This is my best drink I just a whisky…
This is my best drink I just a whisky but this one has got the lot 👌
11. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Terry. Thank you for your feedback. We are so pleased you are enjoying our whisky.
Cheers Coffee52
Top service
Top guy. I’ve spoken to Glen a few times and he’s always been supportive and helpful.
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Mark. Thank you for your lovely feedback for Glen.
Cheers Whisky52
Excel customer service 5 stars
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Jake. Thank you for your great feedback.
Cheers Whisky52
Glenn was great.
Glenn was great just the kind of customer service you need. Helpful and courteous and very patient 10/10
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Darren. Thank you for your great feedback for Glenn.
Cheers Whisky52
Friendly and easy process
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Whisky52
Hi Bex. Thank you for your great feedback.
Cheers Whisky52
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.