We are dealing with Tadhg O Connor’s for a long time and have never had a bad experience. Their products are very competitively priced and their staff are a pleasure to deal with.
Virksomheden har svaret
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Se, hvad kunderne siger
If I could give no stars I would. Don't bother ordering anything for delivery. There online service will calculate delivery which is fine but when you have it all paid for and waiting delivery they w... Se mere
Virksomheden har svaret
This is customer service at its Irish best. Ordered items online (great website experience) - confirmation received - got an email about an hour later “would I accept a substitute for an out of stock... Se mere
Virksomheden har svaret
Great value and service. Got delivered told would b end of week and arrived on the Wednesday. Staff very friendly and quick back eith sn email when I had and questions .will be back for sure thanks... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Byggemarked
- Butik med badeværelsesudstyr
- Soveværelsesmøbelbutik
- Engrossalg af elapparater
- Isenkramforretning
- Butik med VVS-udstyr
Om Tadhg O'Connor Ltd.
Skrevet af virksomheden
Tadhg O'Connor Ltd is a prominent Builders Providers and Home Improvement Centre, serving as one of Munster's leading establishments. With a legacy of 45 years, this family owned and operated company has been an integral part of West Limerick's business landscape. In 1978, Tadhg O'Connor Senior, a teacher at the time, recognized an untapped market in Rathkeale for a Builders Providers store. Embracing the challenge, he embarked on this endeavor, and the rest is history.
Building upon the foundation laid by their father, Tadgh’s sons now lead this family business and have embraced the opportunity to steer the company to new heights. Their ambitious vision and passion for innovation shape the company's present and future. Through unwavering dedication and hard work, Tadhg O'Connor Ltd have expanded over the years to three stores. Two builders’ providers outlets in Rathkeale and Newcastle West which include garden Centre's, as well as a state-of-the-art Furniture & Electrical showroom spanning 40,000 square feet in Rathkeale.
Community engagement is ingrained in O'Connor's business ethos. Alongside providing employment to nearly 100 individuals across our three stores, we have consistently supported local charitable, social, and sporting organizations, a commitment that will endure. At Tadhg O'Connor Ltd, our knowledgeable team sets us apart, consistently delivering a friendly and reliable service that goes above and beyond for our customers.
Our company mantra, "From Foundations to Furnishings," aptly reflects our ability to cater to a diverse range of needs, whether for professional builders, tradespeople, or home DIY enthusiasts. Our stores offer an impressive selection of goods, guaranteeing satisfaction from the moment you mark out your foundations to the day you settle in and rest your head on a pillow.
Proudly affiliated with Topline, Ireland's largest DIY buying group, we can provide competitive prices and a wide array of products to our local community and beyond. Topline, operated by Amalgamated Hardware PLC, stands as the leading DIY/Building Materials Buying group in Ireland, comprising over 90 affiliated members who independently own and operate more than 160 stores nationwide.
A significant milestone for our company occurred in 2020 when, after 42 years of brick-and-mortar operations, we made the decision to establish our online presence. Under the guidance of our accomplished marketing and e-commerce manager, Michael Sheehan, our team successfully developed a fully functional e-commerce website. This platform enables us to showcase our complete range of products and services to customers across Limerick and beyond.
Currently, we offer over 12,000 products online, serving customers in all 26 counties of the Republic of Ireland. Our nationwide delivery service ensures swift access to our products, complemented by a same day "Click & Collect" option. Rest assured, our dedicated e-commerce team guarantees a seamless shopping experience, mirroring the quality service you would receive at our physical stores. As we continue to innovate, we have several major projects in the pipeline, ensuring that we stay at the forefront of technology and advancements in our field.
Kontaktoplysninger
New Line, Rathkeale, Co. Limerick, V94NT99, Limerick, Irland
- 06964386
- customerservice@toc.ie
- www.toc.ie
4,4
Fremragende
423 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Was sent the wrong product and still…
Was sent the wrong product and still waiting for it to be picked up and exchanged.
30. oktober 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Richard,
Thank you for your feedback, and we apologise for the inconvenience caused.
After checking the tracking, I can confirm that the item has now been collected. Unfortunately, the initial collection was delayed last week due to an Eircode issue with the courier, which was beyond our control.
Your replacement is now on its way and should arrive tomorrow with DPD. We truly appreciate your patience, and if you feel inclined to review your experience after the delivery, we would be very grateful. Please don’t hesitate to reach out if there’s anything more we can assist you with.
Regards,
Michael.
Fast Delivery good product
28. oktober 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Paul,
Thank you so much for your positive feedback! We're thrilled to hear you were pleased with the fast delivery and the quality of our product. Providing a smooth experience is always our goal, and it’s great to know we met your expectations.
If there's anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again!
Regards,
Michael.
Very happy
Whilst they didn’t have what I ordered in stock my money was refunded promptly. I then ordered a different item and was very happy with this purchase. Delivery was exactly as promised
17. oktober 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Margaret,
Thank you for your kind review! We're pleased to hear you were happy with your purchase and our service. We always strive to keep our customers informed and ensure a smooth process, even when an item is unavailable. We're delighted the replacement item met your expectations, and we look forward to serving you again soon.
Regards,
Michael.
Besvarelse fra Tadhg O'Connor Ltd.
Hi Neil,
Thank you for the fantastic feedback! We’re thrilled to hear you enjoyed our prices, communication, and delivery service. Providing a seamless experience is important to us, and we’re glad it all came together for you. Looking forward to serving you again soon!
Regards,
Michael.
Ordered the wrong size online rang the…
Ordered the wrong size online rang the office Monday and they changed it straight away
19. oktober 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi James,
Thank you for your review! We're glad we could quickly assist with adjusting your order. Our team is always here to help make things right, and we’re pleased to hear everything went smoothly. Don’t hesitate to reach out if you need anything else!
Regards,
Michael.
Besvarelse fra Tadhg O'Connor Ltd.
Hi John,
Thank you for the wonderful feedback! We’re delighted to hear that you found our service accommodating and responsive. Providing a seamless experience is our goal, and it's great to know we delivered on that for you. Looking forward to assisting you again soon!
Regards,
Michael.
Well managed processing and delivery
Order to delivery time was below 4 days from limerick to galway 👍 , product (NHL 3.5, arrived intact and covered with a plastic sheet as is moisture sensitive) will be using again thanks to confidence in care.
19. oktober 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Ian,
Thank you for the fantastic review! We're so pleased to hear that our efficient processing and careful delivery met your expectations. Ensuring your product arrived promptly and in perfect condition is a priority for us, especially with moisture-sensitive items. We look forward to serving you again—thank you for your confidence in our service!
Regards,
Michael.
Besvarelse fra Tadhg O'Connor Ltd.
Hi Diarmuid,
Thank you for your review! We're so pleased to hear that everything was just as described and that your delivery was prompt. We aim to provide a smooth and reliable experience, and it’s great to know we delivered on that. Hope to see you again soon!
Regards,
Michael.
Besvarelse fra Tadhg O'Connor Ltd.
Hi,
Thank you for your great review! We're delighted you had a positive experience with us. Your feedback means a lot, and we look forward to continuing to provide top-notch service. See you again soon!
Regards,
Michael.
Excellent customer service
There was an issue with the product received. The customer service in resolving the issue was excellent. Quick and efficient.
10. oktober 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Eileen,
Thank you for your kind words! We’re sorry to hear there was an issue with your product, but we’re delighted that our customer service team was able to resolve it quickly and efficiently. We pride ourselves on delivering excellent customer service, and your feedback helps us continue to improve. Thank you for taking the time to leave a review!
Regards,
Michael.
Great service fast delivery
3. oktober 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi,
Thank you for your kind review! We're thrilled to hear you were happy with our service and delivery speed. Thanks for taking the time to share your feedback—we look forward to assisting you again in the future!
Regards,
Michael.
Besvarelse fra Tadhg O'Connor Ltd.
Hi James,
We're thrilled to hear you were pleased with our service and speedy delivery. Your satisfaction is our top priority, and we look forward to assisting you again in the future.
Regards,
Michael.
Besvarelse fra Tadhg O'Connor Ltd.
Hi Tom,
We're glad to hear you were pleased with our service. If there's anything else we can assist you with in the future, don't hesitate to get in touch!
Regards,
Michael.
Very prompt and efficient service.
5. oktober 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Jacinta,
Thank you for your kind words! We're delighted to hear that you were happy with our prompt and efficient service. We look forward to assisting you again in the future!
Regards,
Michael.
The sofa that I bought is beautiful and…
The sofa that I bought is beautiful and with great quality! Very good experience with the customer service.
4. oktober 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Tatiana,
Thank you so much for your kind words! We're thrilled to hear that you love your new sofa and had a great experience with our customer service team. It's always our goal to provide both quality products and excellent service. If you need anything else, don't hesitate to reach out. Enjoy your beautiful new sofa!
Regards,
Michael.
Besvarelse fra Tadhg O'Connor Ltd.
Hi,
Thank you for your feedback! We're glad to hear you received the exact product and that the delivery was quick. If you need any further assistance or have more questions, feel free to reach out. We appreciate your business!
Regards,
Michael.
will be back
great company got my order in no time and it is great made of good material wi ll shop again
28. september 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi James,
Thank you so much for your kind words! We're thrilled to hear that you were happy with your order and the quality of our products. It’s always great to know that our efforts to deliver quickly are appreciated. We look forward to welcoming you back for future orders!
Regards,
Michael.
Friendly helpful staff
16. september 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Anthony,
Thank you for your kind words! We're delighted to hear that you found our staff friendly and helpful. Providing great service is our top priority, and it's wonderful to know that we met your expectations. We look forward to assisting you again in the future!
Regards,
Michael.
Prompt no fuss delivery
23. september 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Geraldine,
Thank you so much for your 5-star review! We're thrilled to hear you were happy with the prompt and hassle-free delivery. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again.
Regards,
Michael.
Top class customer service
Top class customer service, even packaged item and sent via courier at no extra cost.
18. september 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi John,
Thank you for your wonderful feedback!
We’re delighted to hear that you were pleased with our customer service. Going the extra mile to ensure your items are securely packaged and delivered swiftly is all part of the service we strive to offer. If you ever need anything else, don’t hesitate to reach out!
Regards,
Michael.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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