Lovely holiday place very basic but spotlessly clean could not fault it .every think you needed pool etc and on day of travel shower room clean and staff friendly only one thing the transfer from hote... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Lovely holiday place very basic but spotlessly clean could not fault it .every think you needed pool etc and on day of travel shower room clean and staff friendly only one thing the transfer from hote... Se mere
Virksomheden har svaret
Great hotel, great area, great food, aicron good, big pool, sunset bar was amazing with branded alcohol on all incl, even found a nice parking spot on the road, loved it ! 🥰 Nudist beach it seems and... Se mere
Virksomheden har svaret
Just saw a reply to my review 5 days after I posted it. This fraudulent company are not worth booking anything with them. i am still outstanding £4100+ They asked to contact thier customer on thie... Se mere
Virksomheden har svaret
Vanessa was INCREDIBLY helpful. She saved my life. Sunshine duplicated my holiday in error but Vanessa helped me through it and sorted it all. She was amazing i feel such a relief thank you to her!! ❤... Se mere
Virksomheden har svaret
Skrevet af virksomheden
We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.
We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.
When will I receive my refund?
We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.
Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.
The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.
Skrevet af virksomheden

Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We have used sunshine many times before as it is a no fuss travel company.. very easy to use. We would have liked a bit more info on transfer side of things, because sometimes it can be a bit confusing and hit and miss.

Besvarelse fra Sunshine Holidays
Site was easy to navigate and was an easy transaction from start to finish and at a good price.

Besvarelse fra Sunshine Holidays
Brilliant holiday ...colina mar great hotel ...staff so friendly ..food really good ..hotel very clean ...had the best time ..

Besvarelse fra Sunshine Holidays
Nice easy website to navigate and made my booking easy

Besvarelse fra Sunshine Holidays
Very friendly. Anything you needed the hotel was always there to help. Very clean would definitely stay again

Besvarelse fra Sunshine Holidays
everything was fine from start to finish check-in -baggage and security at MIA a breeze also great both in and out at Las Palmas...we transferred by public bus to and from Puerto Rico at a total of 20.90 euros for two adults again very easy.....hotel was great Sevatur sunsuites -balconies brilliant everything spotless staff great...bed and breakfast option is super. restaurants in Morgan Mall again super and usually very good value as was Commercial centre notably the new little Italian Restaurant which was brilliant (sorry cannot remember the name) but I think is directly beneath sunspot bar. The only fly in a great Holiday was the language used by some groupsfamilies who just seemed intent on being as loud as possible otherwise great holiday and great place to stay.

Besvarelse fra Sunshine Holidays
flight was good,accomodation was good and at a reasonable price.security check at Las Palmas was poorly organised ,I dread to think what it would be like on late flights.weather was good.

Besvarelse fra Sunshine Holidays
I have booked here before, very easy and payment scheme makes it so manageable and transparent.

Besvarelse fra Sunshine Holidays
I have booked 4 times in the last 12 months with Sunshine and each holiday has been perfect, I did have an issue once and Sunshine were very efficient in resolving my problem. I also book through Top cashback and Sunshine always pay, so nice little bonus.

Besvarelse fra Sunshine Holidays
Fantastic deals and Fantastic hotels too, last April I had a stroke now I cannot talk plus deaf in both ears too so have to wear hearing aids now, booked a ten day stay with you and the hotel etc looks amazing and Fantastic offer too

Besvarelse fra Sunshine Holidays
Paid to upgrade to a pool view room and was not put in one

Besvarelse fra Sunshine Holidays
I booked a holiday and the flight time changed .you said if I was ok with flight change I sould press agree button at bottom of page otherwise my holiday would be cancelled. I pressed and pressed the button over and over again but error kept coming up.l tried several times to reach you but could never get to talk to anyone. I did live chat but they didn't recognise the booking number.You cancelled my holiday because I didn't reply by dead line ...I wanted to keep the holiday so had to rebook and it cost more money from my first booking that I made in January. Very disappointed...

Besvarelse fra Sunshine Holidays
The room was spacious and clean. However, the staff were not very friendly, especially if you did not speak Spanish. The food was mostly the same every day, which became repetitive. The meat was often undercooked and frequently served cold. Overall, it was not a pleasant experience, and I would not recommend this hotel.

Besvarelse fra Sunshine Holidays

Besvarelse fra Sunshine Holidays
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.