Sunshine Holidays Anmeldelser 

13.987
TrustScore 4 ud af 5

4,2

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Lovely holiday place very basic but spotlessly clean could not fault it .every think you needed pool etc and on day of travel shower room clean and staff friendly only one thing the transfer from hote... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great hotel, great area, great food, aicron good, big pool, sunset bar was amazing with branded alcohol on all incl, even found a nice parking spot on the road, loved it ! 🥰 Nudist beach it seems and... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Just saw a reply to my review 5 days after I posted it. This fraudulent company are not worth booking anything with them. i am still outstanding £4100+ They asked to contact thier customer on thie... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Vanessa was INCREDIBLY helpful. She saved my life. Sunshine duplicated my holiday in error but Vanessa helped me through it and sorted it all. She was amazing i feel such a relief thank you to her!! ❤... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Rejseselskab

Om Sunshine Holidays

Skrevet af virksomheden

A note on the COVID-19 pandemic

We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.

We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.

When will I receive my refund?

We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.

Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.

The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.

Sunshine Holidays

Skrevet af virksomheden

The idea behind Sunshine.co.uk was a simple one – if low-cost airlines could exist then so can a low-cost travel agent. Sunshine.co.uk started so we could sell amazing holidays as cheaply as possible, to ensure that no matter what your budget every customer can come to Sunshine.co.uk and find their perfect holiday.
Sunshine.co.uk is a leading UK based low-cost online travel agency that provides a wide variety of hotel and flight options across a multitude of long and short-haul destinations worldwide. Sunshine.co.uk allows customers to build a perfectly customised holiday by giving them access to a wide selection of flights, hotels and transfer options across multiple providers and suppliers.
All Sunshine.co.uk flight-inclusive package holidays are ATOL protected and we offer an honest, reliable and personal service. With hotel deposits for just £1 and the ability to secure your package holiday from just £30pp, there is no better reason to book.
Sunshine.co.uk offer the top quality holidays for families, couple, singles and groups, taking into account the very specific needs of all types of holidaymakers. From luxurious All Inclusive getaways to Self Catering escapes on a budget – no matter what you’re looking for, we’ve got you covered.
We believe that everybody deserves some sunshine.

Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

14 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(13.987)

1.236 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

All went lovely only issue was checking…

All went lovely only issue was checking in with Sun express. Couldn't get on the website and when we did and checked in the staff at airport said we hadn't even though I had a screenshot. We had to pay to check in as did numerous others in the queue who thought they had checked in as well. We asked for receipts and out of 4 of us one person got a receipt. It is wrong to take cash and a credit card payment without a receipt. They said they would email it but still waiting. It just took the shine off a lovely holiday

20. juni 2026
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Besvarelse fra Sunshine Holidays

Hey V,

We appreciate you sharing your experience. It is concerning to learn about the difficulties encountered with online check-in and the subsequent payment issues at the airport.

I am very happy you enjoyed your holiday, that is the most important thing!

Thank you!

Sunshine

Bedømt til 4 ud af 5 stjerner

For the last few yrs now we've booked…

For the last few yrs now we've booked through sunshine holidays never had a problem i personally think ryanair let you down always changing flight times and the other is i cant seem to ring you up i go through all details then phone shuts off no idea why but apart from that ive just booked again for next year keep up the good work

23. juni 2026
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Besvarelse fra Sunshine Holidays

Donna caulton,

We appreciate your continued loyalty over the years and are glad you've booked with us again. We are sorry to hear about the difficulties you've experienced with flight changes and contacting us by phone. We are actively looking into these issues to improve our services.

Thank you!

Sunshine

Bedømt til 5 ud af 5 stjerner

The hotel and holiday was amazing

The hotel and holiday was amazing, as expected. We have been here a few times now and are never disappointed. The rooms are cleaned daily and the air con was great. Food, great choices everyday and especially enjoyed the Mexican and Spanish themed nights. Bar staff work so hard and have great banter with the guests. The entertainment team are always full of energy. Encouraging everyone to join in.
The town itself is a 5 minute walk away with numerous bars, restaurants and shops. Cala Domingos beach is gorgeous and the sea is so clear and inviting. Needless to say we will be booking our next trip for September this year very shortly.

18. juni 2026
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Besvarelse fra Sunshine Holidays

Emma Boyd,

We are so pleased to hear you had another amazing holiday with us and enjoyed the daily room cleaning, excellent air conditioning, and diverse food choices, especially the themed nights. It's wonderful that our bar and entertainment teams contributed to your positive experience. We look forward to welcoming you back in September!

Thank you!

Sunshine

Bedømt til 3 ud af 5 stjerner

Booking process is good and paperwork…

Booking process is good and paperwork is clear
On this occasion after using Sunshine for many times we had a poor experience,
Firstly the airline changed our flight time not a major issue but had to change transfer and car parking
3 days before departure we had an email from Sunshine saying our flight had been cancelled and as a responsible travel agency they would resolve the issue , said they would contact us to discuss our options , that never happened they just went ahead and re booked another flight on a different airline at the original flight time to the previous company
Leaving us to re arranged car park and transfers again , We tried hard to contact Sunshine with no success we just got the Chat bot that was awful never got the option to speak with anyone,
We had booking priority boarding, baggage reclaim and seats on the plain , money lost , and then had to.re do on the new airline more money spent ,
Then we arrived at the check in desk to be told only 4Kg of luggage was allowed when our booking clearly stated 20kg not sure who's fault this was but it just added to the stress
Never had any issues with Sunshine until now , biggest issue was not actually speaking to us before changing our flights because in the end it still appeared that the new flight time with the original airline was still in place because we received check in details etc
Communication is very poor and needs addressing travellers should be able to speak with someone easily

10. juni 2026
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Besvarelse fra Sunshine Holidays

Hi Derek,

We appreciate you sharing your recent experience with us. We are truly sorry to learn of the difficulties you encountered with the flight changes, rebooking process, and the subsequent issues with transfers, parking, and luggage allowance. We recognize the frustration caused by the lack of direct communication and the challenges you faced trying to reach us. Your feedback regarding the chatbot and the inability to speak with a representative is particularly concerning. We are reviewing our communication protocols to ensure travellers can easily connect with us, especially during unexpected changes.

Thank you!

Sunshine

Bedømt til 5 ud af 5 stjerner

Sunshine hoildays are great for price's…

Sunshine hoildays are great for price's and when your stuck to change flights or transfers the staff are very friendly and helpful.only sight criticism i would say is when sending a request through for the hotel you book the hotel never seem to receive it.But overall great company

16. juni 2026
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Besvarelse fra Sunshine Holidays

Sarah,

We're so glad to hear you find our prices great and our staff friendly and helpful! We appreciate you highlighting the issue with hotel requests and will certainly look into that. Thanks for your feedback!

Thank you!

Sunshine

Bedømt til 1 ud af 5 stjerner

Hotel no words bad

Hotel no words bad

20. juni 2026
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Besvarelse fra Sunshine Holidays

Guest,

We regret your stay was unsatisfactory. We are reviewing your feedback to improve.

Thank you!

Sunshine

Bedømt til 4 ud af 5 stjerner

Stayed at the Dynastic' great loved it

Stayed at the Dynastic' great loved it
Although wasn't stated there is a £150 deposit on arrival .

17. juni 2026
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Besvarelse fra Sunshine Holidays

customer,

We are so glad you loved your stay! We appreciate your feedback regarding the deposit and will review our communication.

Thank you!

Sunshine

Bedømt til 5 ud af 5 stjerner

Hi Guys it was a great holiday…

Hi Guys it was a great holiday ,beautiful Country,2nd time going to Egypt and 6 holidays with Sunshine brilliant

17. juni 2026
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Besvarelse fra Sunshine Holidays

Ronald Gallacher,

We're so happy to hear you had another great holiday in Egypt and enjoyed your sixth trip with us! We appreciate your kind words.

Thank you!

Sunshine

Bedømt til 1 ud af 5 stjerner

Staff were amazing jotel was a shit…

Staff were amazing hotel was a shit bucket all ten of us in our group got food poisoning. The place was filthy.

17. juni 2026
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Besvarelse fra Sunshine Holidays

Jacqueline Walker,

We appreciate your feedback. We are sorry the hotel did not meet your expectations. We will address your concerns.

Thank you!

Sunshine

Bedømt til 5 ud af 5 stjerner

It was easy to book with a great price

It was easy to book with a great price. and glad to know there in with OTB as we've used them often

20. juni 2026
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Besvarelse fra Sunshine Holidays

Kathryn,

Thanks for your kind words! Easy booking and great prices are what we aim for. We're delighted you found us through OTB!

Thank you!

Sunshine

Bedømt til 5 ud af 5 stjerner

Sunshine holidays

Sunshine holidays, Have Always delivered, top quality holidays for me, ive used them for a number of years now and never been disappointed, keep up the good work

15. juni 2026
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Besvarelse fra Sunshine Holidays

Mr Patrick Webb,

We are so pleased to hear we have consistently delivered top-quality holidays for you over the years. Your loyalty means a great deal to us!

Thank you!

Sunshine

Bedømt til 4 ud af 5 stjerner

Everything was good apart from transfer…

Everything was good apart from transfer to hotel from airport. Took about 90 minutes when stated about 50 and bus driver not much help

16. juni 2026
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Besvarelse fra Sunshine Holidays

Adrian,

We appreciate your feedback. We are sorry the transfer took longer than expected and for the inconvenience this caused. We are reviewing our transfer services.

Thank you!

Sunshine

Bedømt til 5 ud af 5 stjerner

Blue Sea Grand Playa

We travelled to Blue Sea Grand Playa in Sa coma for the second time and it was fabulous. The price and the destination was great. The transfers and communications from Sunshine holiday couldn’t be complained about.

14. juni 2026
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Besvarelse fra Sunshine Holidays

Sharon Jennings,

We're so glad you had another fabulous trip to Sa Coma! It's wonderful to know our prices, destination, transfers, and communication met your expectations. Thank you for your kind words.

Thank you!

Sunshine

Bedømt til 5 ud af 5 stjerner

Our first stop to price an holiday

We've booked many holidays through Sunshine 🌞 over the years.
Always decent priced, everything clear and easy to alter or add to.
When things have gone wrong, we've found their help to be spot on.
Will definitely keep using them 👍🍺✈️🏖

17. juni 2026
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Besvarelse fra Sunshine Holidays

Mrs Crawley,

We truly appreciate your kind words! It's wonderful to know we've consistently provided great value and clear service for your holidays. We're especially glad our support has been spot on when needed. We look forward to many more bookings with you!

Thank you!

Sunshine

Bedømt til 4 ud af 5 stjerner

Sunshine Experience

We had a very smooth trip from start to finish. I have used Sunshine holidays for many years and have not been disappointed with any of the holidays I have been on.
On this trip the transfers were on time and ran smoothly.
The hotel was as described and value for money. It was clean with friendly staff the meals were a bit basic but we could always find something that satisfied our needs. There was always food and drink available.
I find the Sunshine booking system straightforward and easy to use.

16. juni 2026
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Besvarelse fra Sunshine Holidays

Christine Carne,

We are so pleased to hear you had another smooth and enjoyable trip with us! It's wonderful to know our transfers and booking system met your expectations, and that you found the hotel clean and good value. We appreciate your continued loyalty.

Thank you!

Sunshine

Bedømt til 4 ud af 5 stjerner

The staff were friendley the hotel was…

The staff were friendley the hotel was very clean rooms were clean food was not the best kids menu was poor but ovdrall i would recommend to people booking this holiday good and the price was good

12. juni 2026
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Besvarelse fra Sunshine Holidays

Kelly,

We appreciate your kind words about our staff and cleanliness. We're sorry the food and kids' menu didn't fully meet your expectations, and we'll review this.

Thank you!

Sunshine

Bedømt til 4 ud af 5 stjerner

Good

Good, easy to use although id like to add someone to my booking and unable too

13. juni 2026
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Besvarelse fra Sunshine Holidays

Donna Hopkinson,

We appreciate your feedback. We're sorry you couldn't add someone to your booking. We are always improving our services.

Thank you!

Sunshine

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