Great hotel, great area, great food, aicron good, big pool, sunset bar was amazing with branded alcohol on all incl, even found a nice parking spot on the road, loved it ! 🥰 Nudist beach it seems and... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great hotel, great area, great food, aicron good, big pool, sunset bar was amazing with branded alcohol on all incl, even found a nice parking spot on the road, loved it ! 🥰 Nudist beach it seems and... Se mere
Virksomheden har svaret
Just saw a reply to my review 5 days after I posted it. This fraudulent company are not worth booking anything with them. i am still outstanding £4100+ They asked to contact thier customer on thie... Se mere
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Vanessa was INCREDIBLY helpful. She saved my life. Sunshine duplicated my holiday in error but Vanessa helped me through it and sorted it all. She was amazing i feel such a relief thank you to her!! ❤... Se mere
Virksomheden har svaret
I can only comment on the booking process and price, as I’ve not yet been on the holiday or got to the nitty-gritty, in terms of flight, transfer, accommodation, et cetera. So, the whole booking... Se mere
Virksomheden har svaret
Skrevet af virksomheden
We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.
We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.
When will I receive my refund?
We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.
Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.
The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.
Skrevet af virksomheden

Storbritannien
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to use site, always cheaper than anywhere else, even your sister site, On the Beach!!
Have used sunshine for quite a few holidays now and never had an issue with any booking.
Would recommend again, as i have in the past.

Besvarelse fra Sunshine Holidays
Poor communication, poor customer service, send emails to stress you up ,lies, not bothered about their customers

Besvarelse fra Sunshine Holidays
Great break in lovely Gdansk, only issue was check inn as they never knew we were staying there

Besvarelse fra Sunshine Holidays
Very good company to book with and very straightforward. I have booked with them for years and always the best value.

Besvarelse fra Sunshine Holidays
The hotel was spotless, with good facilities. Location was beautiful. Food was good and reasonably priced too.

Besvarelse fra Sunshine Holidays
Stopped in great hotel the flights was good there and back transfer was all on time second time we have booked wigh sunshine holidays

Besvarelse fra Sunshine Holidays

Besvarelse fra Sunshine Holidays
Good price easy to navigate always book with sunshine

Besvarelse fra Sunshine Holidays

Besvarelse fra Sunshine Holidays
The booking and hotel was good. I had an issue with my luggage on the return flight. My paperwork said I had luggage of a certain size pre booked by Sunshine with my booking but flying back with easyjet they charged for oversized cabin bag stating no bags had been pre booked in. I have been struggling to contact Sunshine holidays over this matter as was charged over £120.00 to bring the cases on the plane.

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Everything was perfect, fantastic central location, great hotel and VERY safe for a solo female traveller x

Besvarelse fra Sunshine Holidays
I booked a holiday using sunshine holidays,then after a week received an email stating flights have changed and if unacceptable then a full refund would be issued. Unfortunately if I had known there is no way of directly contacting the company via phone and only using automated chat bot which is useless.
Getting an update via email is also very hard work and still no news on when my refund is going to be issued!!!
Never use sunshine holidays again!!!!

Besvarelse fra Sunshine Holidays
The price for full board and all inclusive was the same unfortunately I pressed full board by mistake ( Saturday morning), couldn’t speak to anyone or get in chat, the online amendment came up at 500 ish even though the price was the same online.. eventually got through to someone on Monday morning to be told on chat I couldn’t change it after lengthy chat he agreed to change it for admin fee of £30 per person , I’d only booked with you as we go to dubai every may and September and it’s usually been hassle free , although destination 2 was cheaper I stuck with sunshine .. then got hit for £60 admin which is ridiculous

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I always book my holidays through sunshine holidays no fuss easy and always forwarding information regarding the holidays. Highly recommended. Even through covid always updated with travel information and refunded with no hassle. This holiday was booked in january really enjoyed the holiday.

Besvarelse fra Sunshine Holidays
Staff were not very helpful at the blue sea I went to reception with an issue told basically to deal with it or they call the police not very helpful at all

Besvarelse fra Sunshine Holidays
When we arrived at the Riva Marina Resort hotel in Puglia, the taxi just dropped us off outside the gates which was nearly a 5 minute walk with cases to the reception.
Once at reception the staff behind the reception desk could hardly speak any English, so it made it difficult to understand.
They were not very helpful at directing us to our room. They basically left it to us to find our room, and when we did it was up a long steep flight of stairs, which my wife could barely manage since she has got a bad back. Once in the room it was very dingy with outdated décor and no view. This is not what we paid for, so we had to go back to reception and demand a better room, on the ground floor, which they eventually did. On the second night of our holiday, early morning, our room was flooded due to the Marina bursting its bank and flooding a lot of the ground floor apartments including reception and the restaurant. Later on in the morning, breakfast was setup outside which was very inconvenient. Regarding the food, it left much to be desired. Every day of our stay Pork was being served. There was not much variety even though the Italians are renowned for there cooking skills. The entertainment was non existent for the adults in the evening. After dinner the only entertainment was for the children, from about 9pm to 11pm. Regarding the bar(s) the frustrating thing was that it closed from 1pm to 3:30pm, the time you would want a drink, especially in the hot weather. That was very very disappointing. Overall, the hotel did not cater for the international tourist, but just for the Italians. The staff hardly ever smiled and were not very helpful. I am sorry to say, but this is one resort we would not recommend or visit again. We are going on another holiday booked through sunshine and I would expect a good will gesture of having some money knocked off the holiday since the one we have just been on was very disappointing.

Besvarelse fra Sunshine Holidays

Besvarelse fra Sunshine Holidays
All went lovely only issue was checking in with Sun express. Couldn't get on the website and when we did and checked in the staff at airport said we hadn't even though I had a screenshot. We had to pay to check in as did numerous others in the queue who thought they had checked in as well. We asked for receipts and out of 4 of us one person got a receipt. It is wrong to take cash and a credit card payment without a receipt. They said they would email it but still waiting. It just took the shine off a lovely holiday

Besvarelse fra Sunshine Holidays
For the last few yrs now we've booked through sunshine holidays never had a problem i personally think ryanair let you down always changing flight times and the other is i cant seem to ring you up i go through all details then phone shuts off no idea why but apart from that ive just booked again for next year keep up the good work

Besvarelse fra Sunshine Holidays
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