Great hotel, great area, great food, aicron good, big pool, sunset bar was amazing with branded alcohol on all incl, even found a nice parking spot on the road, loved it ! 🥰 Nudist beach it seems and... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I can only comment on the booking process and price, as I’ve not yet been on the holiday or got to the nitty-gritty, in terms of flight, transfer, accommodation, et cetera. So, the whole booking... Se mere
Virksomheden har svaret
I’ve booked a few holidays with the company, flying from my local airport and have consistently had a good experience. The booking process is simple, the company are reliable, and their prices are low... Se mere
We have booked lots of holidays through sunshine holidays and have never had a problem. They are cheaper than other travel sites and you can book flights to suit you. Wouldn't go anywhere else
Virksomheden har svaret
Virksomhedsoplysninger
Om Sunshine Holidays
Skrevet af virksomheden
A note on the COVID-19 pandemic
We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.
We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.
When will I receive my refund?
We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.
Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.
The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.
Sunshine Holidays
Skrevet af virksomheden
- The idea behind Sunshine.co.uk was a simple one – if low-cost airlines could exist then so can a low-cost travel agent. Sunshine.co.uk started so we could sell amazing holidays as cheaply as possible, to ensure that no matter what your budget every customer can come to Sunshine.co.uk and find their perfect holiday.
- Sunshine.co.uk is a leading UK based low-cost online travel agency that provides a wide variety of hotel and flight options across a multitude of long and short-haul destinations worldwide. Sunshine.co.uk allows customers to build a perfectly customised holiday by giving them access to a wide selection of flights, hotels and transfer options across multiple providers and suppliers.
- All Sunshine.co.uk flight-inclusive package holidays are ATOL protected and we offer an honest, reliable and personal service. With hotel deposits for just £1 and the ability to secure your package holiday from just £30pp, there is no better reason to book.
- Sunshine.co.uk offer the top quality holidays for families, couple, singles and groups, taking into account the very specific needs of all types of holidaymakers. From luxurious All Inclusive getaways to Self Catering escapes on a budget – no matter what you’re looking for, we’ve got you covered.
- We believe that everybody deserves some sunshine.
Kontaktoplysninger
Storbritannien
- www.sunshine.co.uk
4,2
God
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Perfect stay
We stayed at Krestel Palace in Rhodes. Great hotel. Very nice views, very good food and great evening entertainments. Definitely recommend it to our friends.
6. juli 2026
Besvarelse fra Sunshine Holidays
We're so happy to hear you enjoyed your stay at our hotel in Rhodes! It's wonderful that you appreciated the views, food, and evening entertainment. We truly value your recommendation to friends.
Thank you!
Sunshine
I recommend avoiding this company!
I would strongly advise anyone to think twice before booking with Sunshine.co.uk. !!!!
There is no real customer service. You cannot speak to an actual person—only an AI assistant that is unable to deal with anything beyond the simplest queries. Calling the customer service number is equally frustrating, as there is no option to speak to a human representative.
Our circumstances changed due to the death of one of the passengers, and we simply needed to remove that person from the booking, hoping for a refund. Despite the exceptional circumstances, Sunshine refused to help unless we paid amendment fees that would have cost almost as much as the holiday itself. No reasonable solution or refund was offered. Removing one passenger 8 months before departure does not change the holiday price! Bizarre?!?!
The lack of compassion, flexibility, and communication has been incredibly disappointing. When something goes wrong, you quickly realise there is nobody available to help.
This has been one of the worst customer service experiences I have ever had.
I regret booking through Sunshine and will never use them again. Based on my experience, I recommend avoiding this company.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Sunshine Holidays
Paula,
We are truly sorry to hear about the difficult experience you had during such a challenging time. We understand how incredibly frustrating it must have been to navigate changes to your booking under such tragic circumstances, and we acknowledge your concerns regarding our customer service and the options available to you. We are always working to improve our support systems and the flexibility we offer, especially in sensitive situations. Your feedback is invaluable as we review our policies and communication channels to ensure we provide more compassionate and effective assistance to all our customers. We are committed to learning from your experience to prevent similar situations in the future.
Thank you!
Sunshine
So easy from start to finish .
So easy from start to finish. This is the second time I have booked with this company.
2. juli 2026
Besvarelse fra Sunshine Holidays
Maria Beckett,
We're so happy to hear that your booking experience was easy from beginning to end! We truly appreciate your continued trust in us.
Thank you!
Sunshine
Awful apartments
Awful apartments, extremely run down, tried to charge for WiFi,(advertised free on website)didn't even supply toilet paper and reception rarely manned so impossible to get deposits back
3. juli 2026
Besvarelse fra Sunshine Holidays
Ginge,
We appreciate you sharing your candid feedback regarding your recent stay. We are concerned to hear about the issues you encountered with the apartment's condition, the WiFi, and the lack of essential supplies. We are also looking into the challenges you faced with our reception and deposit return process. We are actively reviewing these points to prevent similar experiences for our guests.
Thank you!
Sunshine
Very easy to book and lots of choice
1. juli 2026
Besvarelse fra Sunshine Holidays
Emma,
We're so happy to hear that you found the booking process straightforward and appreciated the wide selection available. That's exactly what we strive for!
Thank you!
Sunshine
Checking was very slow as only one desk…
Checking was very slow as only one desk was open .
On the plane when ever an announcement was made we couldn't hear it or understand it.
Hostess was rude over my cards not being accepted to pay for my coffee.
2. juli 2026
Besvarelse fra Sunshine Holidays
Miss Julianna Edwards ,
We appreciate you sharing your feedback. We are concerned to hear about the slow check-in, the difficulty with announcements, and the experience with our flight attendant regarding your payment. We are reviewing these issues to improve our service.
Thank you!
Sunshine
Booking made easy So easy to book on line every thing at…
So easy to book on line every thing at the one place flights hotels transfers even parking no hidden extras well apart from buying seats to make sure you travel together but all airlines do this these days fantastic experience with booking app
4. juli 2026
Besvarelse fra Sunshine Holidays
John,
We're absolutely thrilled to hear how easy you found the booking process! It's fantastic that you could arrange flights, hotels, transfers, and even parking all in one go. We appreciate your understanding regarding seat selection, as that's a common practice across airlines. We're delighted you had such a positive experience with our app!
Thank you!
Sunshine
every think went well thanks but my…
every think went well thanks but my next holiday in benidorm in november i keep asking you to adjust my changed flight times which you have failed to do
30. juni 2026
Besvarelse fra Sunshine Holidays
John,
We're glad to hear your recent experience went well. We understand your frustration regarding the flight time adjustments for your upcoming Benidorm holiday. We are actively looking into this for you.
Thank you!
Sunshine
Very happy with that !!
30. juni 2026
Besvarelse fra Sunshine Holidays
Vasile Catalin Andrei,
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thank you!
Sunshine
PLEASE PLEASE READ HONEST REVIEW
Reading so many conflicting reviews I was unsure what to expect
We really enjoyed our stay the hotel was clean the entertainment staff were amazing they organised games during the day and kept kids and adults entertained at night there are 2 pools so you can choose between the lively one with the entertainment or one without…same for the bars there are 2 bars one with the entertainment, one without so a lot more chill…nice to have the choice/option depending on how you like to spend your evening
The food was good plenty of variety as well snacks at the snack bar that were available most of the day nice location close to local amenities and restaurants nice beach and a marina/harbour with more shops and excursion places but it takes walking on a slope or some steps to get to them
The only one negative thing I would say is the front of our room backed on to the street and it got a bit noisy at night but I’m a light sleeper and I actually slept ok and if you’re doing 4 people in one room go for the two bedroom apartment as the pull out beds aren’t the most comfiest but we made it comfy and slept ok
30. juni 2026
Besvarelse fra Sunshine Holidays
Kelly,
We are so happy to hear that you enjoyed your stay with us, especially after reading conflicting reviews! It's wonderful to know that our clean hotel, amazing entertainment staff, and the choice of pools and bars contributed to a great experience for both kids and adults. We appreciate your positive feedback on the food variety and the convenient location. We also acknowledge your comment regarding the street noise and the pull-out beds, and we are pleased that you still managed to sleep well. Your suggestion about the two-bedroom apartment for four people is very helpful. Thank you for sharing your detailed review!
Thank you!
Sunshine
Besvarelse fra Sunshine Holidays
Hi,
Thank you for your feedback.
Our WhatsApp service is available for customers while they're in resort, and the contact details can be found on your holiday paperwork. If you're travelling and need assistance, please use the WhatsApp number provided there so our in-resort team can help.
Thank you for taking the time to share your comments.
– On the Beach
Sunrise Holiday Aberavon
Excellent value for money driver couldn't have been better ,the food at the Best Western hotel Aberavon was varied and plentiful staff were extremely polite and helpful.The coach was full hair conditioned and the trips were excellent l would highly recommend Sunrise Holidays to anyone
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sunshine Holidays
Marie Donaldson,
Thank you so much for your wonderful review! We're absolutely thrilled to hear you had such a fantastic experience with us. It's great to know our drivers, the hotel, and the excursions all contributed to a memorable trip. We truly appreciate your high recommendation!
Thank you!
Sunshine
This is not a 5 star hotel 4 star at…
Booked MGM Muthu Beach Veiw Oura in Albufera, This is not a 5 star hotel 4 star at best, dealing with sunshine.co.uk was good no problems at all,
29. juni 2026
Besvarelse fra Sunshine Holidays
Morrison Wiseman,
We appreciate you sharing your feedback regarding your stay and the hotel's star rating. We are sorry that the accommodation did not meet your expectations. We will certainly review your comments internally to ensure we accurately represent our offerings.
Thank you!
Sunshine
🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼
2. juli 2026
Besvarelse fra Sunshine Holidays
So pleased you seem so happy with us! Thank you :-) Sim
Made a small email error when booking…
Made a small email error when booking so never received any confirmation or paperwork. Contacted customer service and the issue was quickly resolved and all relevant details were sent.
29. juni 2026
Besvarelse fra Sunshine Holidays
Kay,
We're glad our customer service team could quickly resolve the email error and provide you with all the necessary details for your booking. We appreciate you letting us know.
Thank you!
Sunshine
Can’t fault the. Company
Everything sorted . Made contact by WhatsApp and was replied to immediately despite it being well out of office hours
I use sunshine holidays regularly and never had an issue
1. juli 2026
Besvarelse fra Sunshine Holidays
Tracy ,
Thanks so much! It's fantastic to hear that our team was able to assist you so quickly, even outside of regular hours. We're thrilled to know you continue to have great experiences with us!
Thank you!
Sunshine
Kos town is a fantastic place to visit…
Kos town is a fantastic place to visit we stayed at Hotel International, it was a very basic hotel and every day the breakfast was exactly the same but you get what you paid for. The location of the hotel was very good with some great tavernas along the shore line. Highly recommend for the price and can’t wait to go back.
28. juni 2026
Besvarelse fra Sunshine Holidays
Debbie Tomlin,
We are so happy to hear you enjoyed your visit to Kos town and your stay at our hotel! It's wonderful to know that our location and the nearby tavernas were highlights for you. We appreciate your understanding regarding the breakfast and are thrilled you found our hotel to be a great value. We look forward to welcoming you back!
Thank you!
Sunshine
The worse holiday company ever left me…
The worse holiday company ever left me and my mother stranded on holiday due to the hotel of the package not letting us in. Yous never helped us get accommodation we was left in lazoraote on our own with no help. I am suing this company
22. juni 2026
Besvarelse fra Sunshine Holidays
Hi,
We're very sorry to hear about your experience and the distress this situation has caused you and your mother.
We understand how upsetting it must have been to experience issues with your accommodation while abroad, and we're sorry to hear you feel let down by the support you received.
As you've indicated that you're pursuing legal action, we're unable to comment on the details of your booking or discuss your case on a public forum. We appreciate you taking the time to share your feedback.
Besvarelse fra Sunshine Holidays
Dan,
We're so glad to hear that you found our booking process quick and easy! We always strive to make things as smooth as possible for our customers. We appreciate your fantastic 5-star rating!
Thank you!
Sunshine
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