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Red Letter Days Anmeldelser 

24.932
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

trying frequently to redeem my table for 2 meal voucher. wanting a simple pub meal. site threw me out a few times. tried online AI chat useless. eventually got through on chat to helpful person who di... Se mere

Bedømt til 5 ud af 5 stjerner

Our dinner was very good. There was a very limited menu but what was served was wonderful. We were greeted warmly by the staff and made to feel very welcome, unlike some restaurants that support RL... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had a fantastic time at the murder mystery event! i hadn't been to an event like this before and wasn't sure what to expect, The atmosphere was brilliant the actors did a great job of bringing the... Se mere

Bedømt til 5 ud af 5 stjerner

Our daughter got us the Meerkat Encounter for Christmas and we went to Knockhatch. We're both 55yrs old and I have to say we had a wonderful time and the Meerkat Encounter was fantastic. The young m... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Gavebutik
  2. Underholdningsbureau

Skrevet af virksomheden

Discover amazing gift experiences, activity days, unique gifts and gift ideas to solve all present buying dilemmas or order exciting experience days gift vouchers for all occasions.

About Red Letter Days

Skrevet af virksomheden

Set up in 1989, Red Letter Days pioneered the concept of giving unforgettable experiences as gifts. The idea really caught people's imaginations and Red Letter Days today, with its iconic red box, is THE go-to gift experience company. Making memories over accruing ‘stuff’ is at our core and we offer a range of amazing experiences in the UK; giving our customers an unrivalled choice with something to suit every taste, occasion and budget. We love what we do and intend to continue building on our expertise and sense of adventure to reach new heights.
Our experiences
Many of our experiences make everyday life a little bit more special – like a few hours being pampered at a luxury spa. And some are genuinely once in a lifetime – like our Spitfire Passenger Flight. Red Letter Days also provides great corporate solutions for some of the UK's biggest companies. For the most inspiring way to make an experience the best day of your life, rest assured you’re in the original and the best hands in the business.

Kontaktoplysninger

Red Letter Days Official Trustpilot

Click below to browse our fantastic range of experiences

3,7

Middel

TrustScore 3.5 ud af 5

25 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(24.932)

3.729 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Everyman Driving Experiences...avoid at all costs!

For your information - this is the review that I made about Everyman Driving Experiences, your partner in car days. Interestingly I have also looked at other reviews and I am not the only one who has had issues. It was bitterly disappointing and not up to standard.

"On booking my Goodwood Classic Car Red letter day experience I was informed that this Circuit was no longer available. I therefore had to amend this to Dunsfold – despite this being Everyman’s issue in not being able to honour the original booking, unbelievably there was an additional charge as it was the “Top Gear” circuit. This may have been where “Top Gear” was filmed [an aerodrome] but it was certainly not the circuit as indicated by the additional charge nor Everyman’s marketing information. It was covered in a plethora of cones which were confusing and the opposite way round to “Top Gear”. Part of the hard sell, and at a further additional cost, was a siting/familiarisation lap with an instructor which ultimately you needed to complete to understand where you were meant to be going! Having previously driven the actual “Top Gear” track I appreciate that what we drove on the day was nothing like it.
And then the cars. I was meant to be driving an AC Cobra and an E-Type Jaguar for my experience. After we had booked in and been waiting for some time, we were informed that the AC Cobra was unavailable as it was broken down. I therefore had to choose a different car, although an AC Cobra had been specifically chosen for me as it is my favourite car. I therefore decided on the Aston Martin DB5. Quite frankly this DB5 should not have been on the road. The passenger door could only be opened from the outside, the passenger window frame had dropped within the door, and the seat belt was faulty, the instructor, saying to me that “getting the seat belt to connect normally takes some wiggling and time”. Safe? I think not! But also, an indication that this has been an issue for some time!
Then onto the Jaguar E Type, this was also broken down. Initially we were told it was having a tyre replaced, it then turned up and went away again as it needed a camera fitting. Some three hours after my first drive the E Type eventually became available to drive. And only because I kept asking for updates on what was going on. The lady running the booking desk was helpful, but her team let her and the customers down. The E Type was in very poor condition with rotting wheel arches and dirty both inside and out – it resembled a project that you might purchase from eBay. Not the pristine classics as advertised.
Then onto my two laps per car for the experience. All cars were on the circuit at the same time – Supercars and the fast lap cars – it felt dangerous and an accident waiting to happen. I was asked to pull over to one side of the track several times to let the Supercars through – yet I had paid for the same track time for my Classic experience. The fast lap cars were cutting and swerving their way around the Classic and Supercars and were quite frankly another dangerous element.
This experience had been purchased for me for my 60th and as a special treat after coming through cancer. The experience left me feeling that it was just a hard sell for extras – siting laps, fast laps, photograph packages etc. I certainly will not be using Everyman again and am at a loss to understand why Red Letter Days use such a poorly organised and sub-standard provider.
The cars were not in good condition nor prepared and cleaned for use by customers paying considerable costs to drive them. We ourselves experienced cars either damaged or broken down [AC Cobra, DB 5, E Type and GT40], flat battery [Nissan GTR] and to top it all we noted low tyre pressure warning lights on the BMW 1 series used for the fast laps. This is not good enough – we are both classic car owners, and my partner is a mechanical engineer, so we are commenting on this through experienced eyes.
At the end of the Classic Car Experience the lady running the booking in desk thanked me for my patience, realising what a poor experience we’d been given and gave us an additional fast lap for my partner and a photo package as extras. Sadly, the limited photos received via the package are poor and many out of focus. The only decent pictures are the Everyman marketing information included!

Everyman Driving Experiences…. avoid at all costs!"

3. juli 2026
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Besvarelse fra Red Letter Days

Thank you so much for sharing your feedback, Julie. I am so deeply sorry that your 60th birthday treat was such a stressful and disappointing experience. 

I am so sorry to hear about the waiting hours for broken-down vehicles, safety issues, feeling unsafe on the track and I apologise for the disappointment this has caused, we completely understand why you are so upset. Please reach out to us directly at trustpilot@redletterdays.co.uk with your voucher reference details, so our dedicated team can look further into your experience and see how we can make this right for you. Thank you again for sharing your feedback. -Maddie

Bedømt til 5 ud af 5 stjerner

I recently enjoyed a spa experience…

I recently enjoyed a spa experience with Red Letter Days that included a body scrub and a massage, and it was absolutely wonderful. The spa had a calming and clean atmosphere that instantly made me feel relaxed. The body scrub left my skin feeling incredibly smooth and refreshed, and the massage was expertly done, easing all my tension and stress. The staff were professional and attentive, making sure I was comfortable throughout the treatments. The little extras, like soothing music and warm towels, added to the overall sense of pampering. I left feeling completely rejuvenated and would highly recommend this experience to anyone looking to unwind and treat themselves.

24. juli 2026
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Besvarelse fra Red Letter Days

Thank you so much for taking the time to share such a wonderful review, Paramjit! We are thrilled to hear that you had a relaxing spa experience. It's fantastic to know that the clean, calming atmosphere, expert treatments, and thoughtful touches made your day so special. -Maddie

Bedømt til 4 ud af 5 stjerner

Nice day of relaxation with my daughter

Robes and slippers need to be paid for on arrival if wanted to use to go from pool to bar for lunch if not will need to get dressed and changed again to use facilities after lunch which would be a hassle - £7 each person, no drinks included in the lunch so take card or cash if wanted , pool lovely and warm , recommend the full body scrub as a treatment. Car park needs your car reg on machine

24. juli 2026
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Besvarelse fra Red Letter Days

Thank you for sharing your great feedback with us, Liz! We are so glad to hear that you enjoyed the lovely warm pool and the full body scrub treatment. We will make sure your helpful feedback about is passed forward. -Maddie

Bedømt til 3 ud af 5 stjerner

abonga was lovely and helped me out

abonga was lovely and helped me out, but the experience from red letter days as a service let me down, i was lucky to get abonga to help me out or this review would be a 0 star

3. august 2026
Uopfordret anmeldelse
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Besvarelse fra Red Letter Days

Thank you for sharing your feedback with us, Samuel. We are so glad to hear that Abonga was lovely and helpful when you reached out, but we are very sorry that the overall experience from Red Letter Days let you down. Your feedback is greatly appreciated and this will be passed forward. -Maddie

Bedømt til 5 ud af 5 stjerner

Very well run

Very well run. Staff were friendly and helpful.

24. juli 2026
Red Letter Days-logo

Besvarelse fra Red Letter Days

Thank you so much for the great review, Philip! We are so happy to hear you had a lovely experience. -Maddie

Bedømt til 5 ud af 5 stjerner

What a fabulous day out

Everything! What a fabulous safari park, the best one I've been to so far. Free huge car par, lovely greeting by the staff as we walk through the shop. Lots to see a do. The views from the top of the steps are out of this world. The gorilla experience itself was great, the staff member was so lovely, very knowledgeable and a pleasure to speak to. The jeep ride around the park was brilliant aswel. I would highly recommend this to anyone wanting an awesome day out

20. juli 2026
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Besvarelse fra Red Letter Days

Thank you so much for the fantastic review! I am so pleased to hear you had a great experience at the safari park. We appreciate the lovely feedback and kind words. -Maddie

Bedømt til 2 ud af 5 stjerner

Platinum theatre tickets for two to see Stranger Things

Purchased platinum theatre tickets for two to see Stranger Things priced at £250. The booking system was very straightforward, but the seats available with this promotion were very limited and only worth £180 pair.
Thankfully I purchased the tickets when Red Letter Days had an offer and paid less than £250. However, Red Letter Days should not be put a value of £250 on £180 tickets as it very misleading and unfair to customers.
Very poor value and I will not be purchasing theatre tickets through Red Letter Days again. I expected a better seat choice for the value of the seats and as they were supposed to be in the platinum seat category.
Please note we haven't seen the performance yet, I have been asked for a review which at present is based on ease of booking and pricing, not the theatre itself. The date of experience is my booking date.

31. juli 2026
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Besvarelse fra Red Letter Days

Thank you for sharing your feedback with us, Ju, And I am so sorry to hear that the seats available didn't live up to the £250 value you expected. We completely understand your frustration. This is definitely not the experience we want you to have, especially when looking forward to a special show like Stranger Things.

We appreciate you bringing this to our attention. Please do reach out to our team directly at trustpilot@redletterdays.co.uk with your voucher reference so we can investigate this further for you. -Maddie

Bedømt til 2 ud af 5 stjerner

Really difficult to book what we…

Really difficult to book what we wanted. It kept looping back to the login page. Instructions were not clear at all. I left it overnight intending to call the following morning but when I tried to book one last time I managed to actually complete the process. I wouldn’t buy a red letter gift for anyone else. It’s too complicated to find and book what you want.

30. juli 2026
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Besvarelse fra Red Letter Days

Thank you for taking the time to share your feedback with us, Joanne. I am so sorry for how frustrating and stressful your booking experience was. Getting stuck in a login loop and struggling with unclear instructions is not the experience we want for our customers.

We would love the opportunity to look into this further and help make this right for you. Please reach out to our team directly at trustpilot@redletterdays.co.uk with your voucher reference so we can assist you further. -Maddie

Bedømt til 1 ud af 5 stjerner

Absolute rip off

So we were brought a red letter day voucher as a wedding gift. So decided to redeem it for our wedding anniversary the year after, but to use it you need to make a purchase of an e voucher for what ever it is you select ) ours was a night in a hotel ) so we seen the hotel ( brand ) we wanted to stay at on the site but you can’t book it until you purchase your e voucher at an additional cost of £50 !! So we lay out the £50 which is on top of the £100 voucher we already have and then when we select the hotel of our chosen location there is an additional charge of £47 which includes breakfast but gives you no option to not do so !!So now we are up to £197 for a 1 night stay but when I check online if I book the hotel directly it’s £138 to stay there for 1 night & if I did want to add the 2 breakfasts it’s only £23 as opposed to the £47 I had no choice but to pay for !!
So moral of the story is my opinion on red letter day gifts is avoid at all costs as your limited as to what you can do with it ( many options listed were not available ) you have to go in blind ( purchasing the e voucher before you can see what’s available ) and then find additional cost after cost. I feel like I’ve been ripped off and they have taken away half of our money from the wedding gift voucher by adding additional costs to inflate the price when compared to the hotels website direct. Very very disappointing and certainly wouldn’t recommend or purchase as a gift

2. august 2026
Uopfordret anmeldelse
Red Letter Days-logo

Besvarelse fra Red Letter Days

Thank you for sharing your feedback with us, John. I am very sorry to hear about your frustrating experience with redeeming your wedding gift voucher, and completely understand your disappointment regarding the unexpected additional costs and pricing differences.

We always want our customers to have a seamless and enjoyable experience. We would love the opportunity to look into this further for you. Please reach out to our team directly at trustpilot@redletterdays.co.uk with your voucher details so we can look into this right away. -Maddie

Bedømt til 2 ud af 5 stjerner

very bad service

i tried for two days for a available delivery date for a piglets pantry afternoon tea order but no delivery dates were shown i then contacted piglets pantry direct who then delivered my order this problem with no delivery dates is common go on line you will see that this has been going on for many years see martin lewis views on this company

22. juli 2026
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Besvarelse fra Red Letter Days

Thank you for taking the time to share your feedback, John. We're sorry to hear that you experienced difficulties finding an available delivery date for your Piglets Pantry afternoon tea order and that this caused frustration.

We appreciate you bringing this issue to our attention. We understand how disappointing it can be when you're trying to arrange a gift or experience and encounter difficulties during the booking process. Your comments regarding delivery availability and the booking journey will be shared with the relevant teams for review.

We're pleased that you were able to contact Piglets Pantry directly and arrange delivery, but we're sorry that this additional step was needed. Thank you again for your feedback, as it helps us identify areas where we can improve.

Bedømt til 1 ud af 5 stjerner

Frustrating Experience and Poor Customer Support

I recently purchased two Merlin theme park tickets as a gift for my son and husband. Just three days later, when they tried to redeem the voucher, the experience was no longer available. What made this even more frustrating was that the same offer was still being advertised on the website.

Trying to contact customer service was a challenge in itself. You’re met with a chatbot that isn’t helpful, and eventually I managed to reach a real agent — but the process was painfully slow. At one point it felt like they had stopped responding altogether, so I had to start a new chat. I immediately requested a refund, and that was the only part of the whole experience that was dealt with quickly. Thankfully, I received my refund straight away.

Overall, I’m very reluctant to purchase from them again. The lack of a real customer service phone line and the long waits for responses make the whole experience stressful and disappointing.

2. august 2026
Uopfordret anmeldelse
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Besvarelse fra Red Letter Days

Thank you for taking the time to share your feedback, Amanda. We're very sorry to hear about your experience and understand how disappointing it must have been to find that the experience was no longer available just a few days after your purchase, especially when it was intended as a gift.

We're also sorry to hear that contacting our customer support was frustrating and that you experienced delays while trying to get assistance. Your comments regarding the availability of experiences and the support process are valuable, and we'll ensure they are shared with the relevant teams as we continue working to improve our service.

We're pleased that your refund was processed promptly, although we appreciate this did not make up for the disappointment you experienced. Thank you again for your honest feedback, and we hope we'll have the opportunity to provide you with a much better experience in the future.

Bedømt til 5 ud af 5 stjerner

Expired Voucher

I had an expired driving experience, which we’d forgotten about. The agent was able to sort this out quickly & efficiently. So grateful that they could deal with this for me. Thanks 🤩

2. august 2026
Uopfordret anmeldelse
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Besvarelse fra Red Letter Days

Thank you for your wonderful review, Mona! We're delighted to hear that our team member was able to help resolve the issue with your expired driving experience quickly and efficiently.

We understand how easy it can be for vouchers to be overlooked, and we're pleased we could assist in getting everything sorted for you. We’ll be sure to pass on your kind words to the agent who helped.

We hope you have an incredible time enjoying your driving experience and create some unforgettable memories!

Bedømt til 5 ud af 5 stjerner

I purchased an experience that no…

I purchased an experience that no longer existed, the agent was so helpful in exchanging it for another experience for me 🙂 thank you red letter days

2. august 2026
Uopfordret anmeldelse
Red Letter Days-logo

Besvarelse fra Red Letter Days

Thank you for your lovely review, Jade! We're sorry that the original experience you purchased was no longer available, but we're delighted to hear that our team member was able to help you exchange it for another experience.

We’ll be sure to pass on your kind words to the team. We hope you have a fantastic time with your new experience and create some wonderful memories!

Bedømt til 5 ud af 5 stjerner

It was easy to use the voucher for Kew…

It was easy to use the voucher for Kew gardens.
Checked online and you didn't have to pre book. Just took the voucher on the day I wanted to go.

21. juli 2026
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Besvarelse fra Red Letter Days

Thank you for your lovely review! We're delighted to hear that redeeming your voucher for Kew Gardens was quick and straightforward, and that you were able to enjoy the flexibility of visiting without needing to pre-book.

We hope you had a wonderful day out, and we look forward to helping you create more great memories with another experience in the future!

Bedømt til 1 ud af 5 stjerner

My son bought me a voucher to visit the…

My son bought me a voucher to visit the Battersea Power Station and attend the chimney lift, I arranged to go to stay in London, paying for transport and accommodation from Whitby ( in August 26) and the evening before logged on to find that the voucher, purchased in April 26 and valid until April 27, was no longer valid for that experience.
I advised him amd would advise anybody not to use this company again

29. juli 2026
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Besvarelse fra Red Letter Days

Thank you for sharing your feedback, Stephen. We're very sorry to hear about your experience and can understand how disappointing this must have been, particularly after making travel and accommodation arrangements for your trip to London.

This is not the experience we want our customers to have, and we appreciate you bringing it to our attention. We'd like the opportunity to look into what happened with your voucher and see if there's anything we can do to help.

If you haven't already, please get in touch with our dedicated team at trustpilot@redletterdays.co.uk and provide your voucher details so we can investigate this further. We appreciate your feedback and hope to have the chance to restore your confidence in our service.

Bedømt til 1 ud af 5 stjerner

Chose a gift experience but got tied…

Chose a gift experience but got tied into a monthly ordering schedule ! Was so difficult to get rectified and still only partly rectified now . Definitely would not buy for anyone as the experience post gift if there are any questions or changes is stressful and unpleasant

29. juli 2026
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Besvarelse fra Red Letter Days

Thank you for taking the time to share your review, Lynn. We're very sorry to hear that your experience didn't meet your expectations and that resolving the issue with your order has been frustrating.

We understand how disappointing this must have been, especially when purchasing a gift should be a simple and enjoyable experience. Your comments about the subscription confusion and the support you received are important to us, and we'll make sure they're shared with the relevant teams for review.

If there's anything still outstanding, we'd like the opportunity to help get it resolved. Please don't hesitate to get back in touch with our team at trustpilot@redletterdays.co.uk so we can look into this further.

Thank you again for your feedback.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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