trying frequently to redeem my table for 2 meal voucher. wanting a simple pub meal. site threw me out a few times. tried online AI chat useless. eventually got through on chat to helpful person who di... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Our dinner was very good. There was a very limited menu but what was served was wonderful. We were greeted warmly by the staff and made to feel very welcome, unlike some restaurants that support RL... Se mere
Virksomheden har svaret
I had a fantastic time at the murder mystery event! i hadn't been to an event like this before and wasn't sure what to expect, The atmosphere was brilliant the actors did a great job of bringing the... Se mere
Our daughter got us the Meerkat Encounter for Christmas and we went to Knockhatch. We're both 55yrs old and I have to say we had a wonderful time and the Meerkat Encounter was fantastic. The young m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Discover amazing gift experiences, activity days, unique gifts and gift ideas to solve all present buying dilemmas or order exciting experience days gift vouchers for all occasions.
About Red Letter Days
Skrevet af virksomheden

- Set up in 1989, Red Letter Days pioneered the concept of giving unforgettable experiences as gifts. The idea really caught people's imaginations and Red Letter Days today, with its iconic red box, is THE go-to gift experience company. Making memories over accruing ‘stuff’ is at our core and we offer a range of amazing experiences in the UK; giving our customers an unrivalled choice with something to suit every taste, occasion and budget. We love what we do and intend to continue building on our expertise and sense of adventure to reach new heights.
- Our experiences
- Many of our experiences make everyday life a little bit more special – like a few hours being pampered at a luxury spa. And some are genuinely once in a lifetime – like our Spitfire Passenger Flight. Red Letter Days also provides great corporate solutions for some of the UK's biggest companies. For the most inspiring way to make an experience the best day of your life, rest assured you’re in the original and the best hands in the business.
Kontaktoplysninger
Storbritannien
- trustpilot@redletterdays.co.uk
- www.redletterdays.co.uk
Red Letter Days Official Trustpilot
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Everyman Driving Experiences...avoid at all costs!
For your information - this is the review that I made about Everyman Driving Experiences, your partner in car days. Interestingly I have also looked at other reviews and I am not the only one who has had issues. It was bitterly disappointing and not up to standard.
"On booking my Goodwood Classic Car Red letter day experience I was informed that this Circuit was no longer available. I therefore had to amend this to Dunsfold – despite this being Everyman’s issue in not being able to honour the original booking, unbelievably there was an additional charge as it was the “Top Gear” circuit. This may have been where “Top Gear” was filmed [an aerodrome] but it was certainly not the circuit as indicated by the additional charge nor Everyman’s marketing information. It was covered in a plethora of cones which were confusing and the opposite way round to “Top Gear”. Part of the hard sell, and at a further additional cost, was a siting/familiarisation lap with an instructor which ultimately you needed to complete to understand where you were meant to be going! Having previously driven the actual “Top Gear” track I appreciate that what we drove on the day was nothing like it.
And then the cars. I was meant to be driving an AC Cobra and an E-Type Jaguar for my experience. After we had booked in and been waiting for some time, we were informed that the AC Cobra was unavailable as it was broken down. I therefore had to choose a different car, although an AC Cobra had been specifically chosen for me as it is my favourite car. I therefore decided on the Aston Martin DB5. Quite frankly this DB5 should not have been on the road. The passenger door could only be opened from the outside, the passenger window frame had dropped within the door, and the seat belt was faulty, the instructor, saying to me that “getting the seat belt to connect normally takes some wiggling and time”. Safe? I think not! But also, an indication that this has been an issue for some time!
Then onto the Jaguar E Type, this was also broken down. Initially we were told it was having a tyre replaced, it then turned up and went away again as it needed a camera fitting. Some three hours after my first drive the E Type eventually became available to drive. And only because I kept asking for updates on what was going on. The lady running the booking desk was helpful, but her team let her and the customers down. The E Type was in very poor condition with rotting wheel arches and dirty both inside and out – it resembled a project that you might purchase from eBay. Not the pristine classics as advertised.
Then onto my two laps per car for the experience. All cars were on the circuit at the same time – Supercars and the fast lap cars – it felt dangerous and an accident waiting to happen. I was asked to pull over to one side of the track several times to let the Supercars through – yet I had paid for the same track time for my Classic experience. The fast lap cars were cutting and swerving their way around the Classic and Supercars and were quite frankly another dangerous element.
This experience had been purchased for me for my 60th and as a special treat after coming through cancer. The experience left me feeling that it was just a hard sell for extras – siting laps, fast laps, photograph packages etc. I certainly will not be using Everyman again and am at a loss to understand why Red Letter Days use such a poorly organised and sub-standard provider.
The cars were not in good condition nor prepared and cleaned for use by customers paying considerable costs to drive them. We ourselves experienced cars either damaged or broken down [AC Cobra, DB 5, E Type and GT40], flat battery [Nissan GTR] and to top it all we noted low tyre pressure warning lights on the BMW 1 series used for the fast laps. This is not good enough – we are both classic car owners, and my partner is a mechanical engineer, so we are commenting on this through experienced eyes.
At the end of the Classic Car Experience the lady running the booking in desk thanked me for my patience, realising what a poor experience we’d been given and gave us an additional fast lap for my partner and a photo package as extras. Sadly, the limited photos received via the package are poor and many out of focus. The only decent pictures are the Everyman marketing information included!
Everyman Driving Experiences…. avoid at all costs!"

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I recently enjoyed a spa experience…
I recently enjoyed a spa experience with Red Letter Days that included a body scrub and a massage, and it was absolutely wonderful. The spa had a calming and clean atmosphere that instantly made me feel relaxed. The body scrub left my skin feeling incredibly smooth and refreshed, and the massage was expertly done, easing all my tension and stress. The staff were professional and attentive, making sure I was comfortable throughout the treatments. The little extras, like soothing music and warm towels, added to the overall sense of pampering. I left feeling completely rejuvenated and would highly recommend this experience to anyone looking to unwind and treat themselves.

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Nice day of relaxation with my daughter
Robes and slippers need to be paid for on arrival if wanted to use to go from pool to bar for lunch if not will need to get dressed and changed again to use facilities after lunch which would be a hassle - £7 each person, no drinks included in the lunch so take card or cash if wanted , pool lovely and warm , recommend the full body scrub as a treatment. Car park needs your car reg on machine

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abonga was lovely and helped me out
abonga was lovely and helped me out, but the experience from red letter days as a service let me down, i was lucky to get abonga to help me out or this review would be a 0 star

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Really helpful and clear instructions. Thankyou.
Really helpful and clear instructions

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What a fabulous day out
Everything! What a fabulous safari park, the best one I've been to so far. Free huge car par, lovely greeting by the staff as we walk through the shop. Lots to see a do. The views from the top of the steps are out of this world. The gorilla experience itself was great, the staff member was so lovely, very knowledgeable and a pleasure to speak to. The jeep ride around the park was brilliant aswel. I would highly recommend this to anyone wanting an awesome day out

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Platinum theatre tickets for two to see Stranger Things
Purchased platinum theatre tickets for two to see Stranger Things priced at £250. The booking system was very straightforward, but the seats available with this promotion were very limited and only worth £180 pair.
Thankfully I purchased the tickets when Red Letter Days had an offer and paid less than £250. However, Red Letter Days should not be put a value of £250 on £180 tickets as it very misleading and unfair to customers.
Very poor value and I will not be purchasing theatre tickets through Red Letter Days again. I expected a better seat choice for the value of the seats and as they were supposed to be in the platinum seat category.
Please note we haven't seen the performance yet, I have been asked for a review which at present is based on ease of booking and pricing, not the theatre itself. The date of experience is my booking date.

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Really difficult to book what we…
Really difficult to book what we wanted. It kept looping back to the login page. Instructions were not clear at all. I left it overnight intending to call the following morning but when I tried to book one last time I managed to actually complete the process. I wouldn’t buy a red letter gift for anyone else. It’s too complicated to find and book what you want.

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Absolute rip off
So we were brought a red letter day voucher as a wedding gift. So decided to redeem it for our wedding anniversary the year after, but to use it you need to make a purchase of an e voucher for what ever it is you select ) ours was a night in a hotel ) so we seen the hotel ( brand ) we wanted to stay at on the site but you can’t book it until you purchase your e voucher at an additional cost of £50 !! So we lay out the £50 which is on top of the £100 voucher we already have and then when we select the hotel of our chosen location there is an additional charge of £47 which includes breakfast but gives you no option to not do so !!So now we are up to £197 for a 1 night stay but when I check online if I book the hotel directly it’s £138 to stay there for 1 night & if I did want to add the 2 breakfasts it’s only £23 as opposed to the £47 I had no choice but to pay for !!
So moral of the story is my opinion on red letter day gifts is avoid at all costs as your limited as to what you can do with it ( many options listed were not available ) you have to go in blind ( purchasing the e voucher before you can see what’s available ) and then find additional cost after cost. I feel like I’ve been ripped off and they have taken away half of our money from the wedding gift voucher by adding additional costs to inflate the price when compared to the hotels website direct. Very very disappointing and certainly wouldn’t recommend or purchase as a gift

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very bad service
i tried for two days for a available delivery date for a piglets pantry afternoon tea order but no delivery dates were shown i then contacted piglets pantry direct who then delivered my order this problem with no delivery dates is common go on line you will see that this has been going on for many years see martin lewis views on this company

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Frustrating Experience and Poor Customer Support
I recently purchased two Merlin theme park tickets as a gift for my son and husband. Just three days later, when they tried to redeem the voucher, the experience was no longer available. What made this even more frustrating was that the same offer was still being advertised on the website.
Trying to contact customer service was a challenge in itself. You’re met with a chatbot that isn’t helpful, and eventually I managed to reach a real agent — but the process was painfully slow. At one point it felt like they had stopped responding altogether, so I had to start a new chat. I immediately requested a refund, and that was the only part of the whole experience that was dealt with quickly. Thankfully, I received my refund straight away.
Overall, I’m very reluctant to purchase from them again. The lack of a real customer service phone line and the long waits for responses make the whole experience stressful and disappointing.

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Expired Voucher
I had an expired driving experience, which we’d forgotten about. The agent was able to sort this out quickly & efficiently. So grateful that they could deal with this for me. Thanks 🤩

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I purchased an experience that no…
I purchased an experience that no longer existed, the agent was so helpful in exchanging it for another experience for me 🙂 thank you red letter days

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It was easy to use the voucher for Kew…
It was easy to use the voucher for Kew gardens.
Checked online and you didn't have to pre book. Just took the voucher on the day I wanted to go.

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My son bought me a voucher to visit the…
My son bought me a voucher to visit the Battersea Power Station and attend the chimney lift, I arranged to go to stay in London, paying for transport and accommodation from Whitby ( in August 26) and the evening before logged on to find that the voucher, purchased in April 26 and valid until April 27, was no longer valid for that experience.
I advised him amd would advise anybody not to use this company again

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Chose a gift experience but got tied…
Chose a gift experience but got tied into a monthly ordering schedule ! Was so difficult to get rectified and still only partly rectified now . Definitely would not buy for anyone as the experience post gift if there are any questions or changes is stressful and unpleasant

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