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Red Letter Days Anmeldelser 

24.927
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Our dinner was very good. There was a very limited menu but what was served was wonderful. We were greeted warmly by the staff and made to feel very welcome, unlike some restaurants that support RL... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Our daughter got us the Meerkat Encounter for Christmas and we went to Knockhatch. We're both 55yrs old and I have to say we had a wonderful time and the Meerkat Encounter was fantastic. The young m... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Impossible to register the number. Not to be recommended at any price. Gave up and booked direct afternoon tea, sitting having had tea,the manager of Wivenhoe Hotel is also trying to register the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My 'walk over the O2' experience was absolutely fantastic and from the moment it began to the end we felt at ease. It was well organised, well paced, (we never felt rushed or felt we were hanging arou... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Gavebutik
  2. Underholdningsbureau

Skrevet af virksomheden

Discover amazing gift experiences, activity days, unique gifts and gift ideas to solve all present buying dilemmas or order exciting experience days gift vouchers for all occasions.

About Red Letter Days

Skrevet af virksomheden

Set up in 1989, Red Letter Days pioneered the concept of giving unforgettable experiences as gifts. The idea really caught people's imaginations and Red Letter Days today, with its iconic red box, is THE go-to gift experience company. Making memories over accruing ‘stuff’ is at our core and we offer a range of amazing experiences in the UK; giving our customers an unrivalled choice with something to suit every taste, occasion and budget. We love what we do and intend to continue building on our expertise and sense of adventure to reach new heights.
Our experiences
Many of our experiences make everyday life a little bit more special – like a few hours being pampered at a luxury spa. And some are genuinely once in a lifetime – like our Spitfire Passenger Flight. Red Letter Days also provides great corporate solutions for some of the UK's biggest companies. For the most inspiring way to make an experience the best day of your life, rest assured you’re in the original and the best hands in the business.

Kontaktoplysninger

Red Letter Days Official Trustpilot

Click below to browse our fantastic range of experiences

3,7

Middel

TrustScore 3.5 ud af 5

25 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(24.927)

3.713 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

I asked for a refund

I asked for a refund, a little over the time limit, due to not being able to access the offices on a late Sunday pm. Next day, I had a power cut so no access again. Next day, I 'chatted' with AI, a little confusing at first, but eventually with a real person who was really helpful and I finally was able to negotiate a full refund. So thank you Nahmia and RLD.

4. august 2026
Uopfordret anmeldelse
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Besvarelse fra Red Letter Days

Thank you for sharing your experience, Catherine. We're pleased to hear that, despite the initial difficulties, our support team was able to assist and help resolve your refund request.

We appreciate your patience throughout the process and are glad that our team could provide the support you needed. We'll be sure to pass on your kind feedback to the team member who helped you.

Thank you for choosing Red Letter Days and for taking the time to leave your review.

Bedømt til 5 ud af 5 stjerner

Wonderful Experience

Staff were great and friendly. They couldn’t do enough for you. They made the whole experience something to be remembered. Food was great. From the time we arrived it all felt so special.

1. august 2026
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Besvarelse fra Red Letter Days

Thank you for your wonderful feedback, Lorraine. We're delighted to hear that you had such a memorable experience and that the friendly service helped make your visit feel so special.

It's fantastic to know that you enjoyed the food and felt well looked after from the moment you arrived. We appreciate you taking the time to share your experience and hope you enjoy many more memorable moments with us in the future.

Bedømt til 5 ud af 5 stjerner

Great way to give a present

Great way to give a present. In my experience - a retirement present.

1. august 2026
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Besvarelse fra Red Letter Days

Thank you for your lovely feedback, Graeme. We're delighted to hear that you found our vouchers to be a great way to give a retirement gift.

We appreciate you choosing us to be part of such a special occasion and hope the recipient enjoys their experience.

Bedømt til 5 ud af 5 stjerner

Easy to navigate

Easy to navigate, easy to redeem the voucher.

25. juli 2026
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Besvarelse fra Red Letter Days

Thank you for your positive feedback, Piper. We're delighted to hear that you found our website easy to navigate and that redeeming your voucher was simple.

We appreciate you taking the time to share your experience and hope you enjoy your experience.

Bedømt til 5 ud af 5 stjerner

Great Customer Service great online call with your…

What a great online call with your customer service agent thank you Anelisiwe , so kind and caring 👌😀

4. august 2026
Uopfordret anmeldelse
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Besvarelse fra Red Letter Days

Thank you for your wonderful feedback, Michael. We're delighted to hear that you had such a positive experience with our customer service team.

We're pleased that you found the support kind and caring. Thank you for taking the time to share your experience, it means a lot to us.

Bedømt til 5 ud af 5 stjerner

Marvellous company

So easy to do and the delivery is quick

25. juli 2026
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Besvarelse fra Red Letter Days

Thank you for your lovely feedback. We're delighted to hear that you found the process easy and that your delivery arrived quickly.

We appreciate you taking the time to share your experience and hope you enjoy your voucher.

Bedømt til 3 ud af 5 stjerner

The attractions I attended were great

The attractions I attended were great. However, the booking process with the vouchers was certainly not straightforward and very convoluted, in the end I had to make telephone calls to confirm my attendance.

31. juli 2026
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Besvarelse fra Red Letter Days

Thank you for your feedback, Alan. We're delighted to hear that you enjoyed the attractions you attended and had a positive experience once booked.

We're sorry to hear that the voucher booking process was not as straightforward as expected and that you needed to make additional calls to confirm your attendance. We appreciate you sharing this feedback, as it helps us identify areas where we can improve and make the redemption journey smoother for our customers.

Thank you for taking the time to share your experience.

Bedømt til 5 ud af 5 stjerner

Simple to use voucher

Simple to use voucher. Great 5 star hotel experience!

1. august 2026
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Besvarelse fra Red Letter Days

Thank you for your lovely feedback, Ben. We're delighted to hear that you found the voucher simple to use and enjoyed your 5-star hotel experience.

We appreciate you taking the time to share your review and hope you enjoy many more memorable experiences with us in the future.

Bedømt til 5 ud af 5 stjerner

The experience was a gift to my son.

The experience was a gift to my son and although he has not yet taken up the drive he is very excited about it.

29. juli 2026
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Besvarelse fra Red Letter Days

Thank you for your lovely feedback. We're delighted to hear that your son is excited about his experience, and we hope he has a fantastic time when he takes part.

We appreciate you choosing us for such a special gift and hope it creates a memorable experience for him.

Bedømt til 5 ud af 5 stjerner

Incredible service and very generous…

Incredible service and very generous discount offer. Tickets arrived by post with 48 hours, so impressed.

31. juli 2026
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Besvarelse fra Red Letter Days

Thank you for your wonderful feedback, Maxwell. We're delighted to hear that you were impressed with our service, discount offer, and the quick delivery of your tickets.

We really appreciate you taking the time to share your experience and are pleased we could make the process a positive one. We hope you enjoy your experience!

Bedømt til 1 ud af 5 stjerner

Red Letter Days is not fit for purpose

Red Letter Days is not fit for purpose. After approx 4 online chats, wasting about 2 hours of my time, I have finally been able to book an experience. The advisors I have spoken to have been very helpful so I have no complaints about them. I will definitely NOT buy any further vouchers and will certainly not recommend anyone else buy them either. My voucher was for £96 and we have booked Slug and Lettuce bottomless brunch. This has used up all credit on my account. However, to book direct with them would only have cost £68. A complete rip off in my opinion. My partner bought this for me for Christmas. He has apologised so many times over all the hassle of trying to book this (even though none of it is his fault).

3. august 2026
Uopfordret anmeldelse
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Besvarelse fra Red Letter Days

We're sorry to hear about the difficulties you experienced while trying to redeem your voucher, Carolyn. We understand how frustrating it must have been to spend so much time arranging your booking, especially when it was intended to be a special gift.

We're pleased to hear that our advisors were helpful in assisting you and appreciate you recognising their efforts. We also value your feedback regarding the booking process and pricing, and we'll share your comments with the relevant teams as we continue to review and improve our service.

Thank you for taking the time to share your experience, and we're sorry that this occasion did not meet your expectations.

Bedømt til 4 ud af 5 stjerner

Eventually conversed with Mogamat

Eventually conversed with Mogamat - satisfied with the outcome - would be nice to actually speak to a person rather than by chat box

3. august 2026
Uopfordret anmeldelse
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Besvarelse fra Red Letter Days

Thank you for your feedback, Julie. We're pleased to hear you were satisfied with the outcome of your enquiry.

We also appreciate your comments about our support channels. We understand that some customers prefer speaking to someone directly, and we'll take your feedback on board as we continue to review and improve our customer service experience.

Bedømt til 5 ud af 5 stjerner

Staff were excellent

Staff were excellent. We were treated so well.Lovely champagne Afternoon tea.Good selection of teas.
Lovely sandwiches. Very nice cakes.scones jam and cream .Really enjoyed our experience.

31. juli 2026
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Besvarelse fra Red Letter Days

Thank you so much for your amazing review, Christine! I am so happy to hear you had a great afternoon tea experience. -Maddie

Bedømt til 1 ud af 5 stjerner

I would never advise anyone to purchase…

I would never advise anyone to purchase a red letter day as my son did for me. The experience he had paid for was no longer available. You cannot find a telephone number to speak to a person I did try the online chat service they said they couldn’t help. I wanted a full refund as nothing else appealed but as I couldn’t speak with anyone I was forced to choose afternoon tea or lose the money. I have told lots of friends don’t ever buy one and will continue to do so.

31. juli 2026
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Besvarelse fra Red Letter Days

Thank you for sharing your feedback with us, Beverley, and I am so sorry that the experience your son thoughtfully bought for you was no longer available, and I apologise for the disappointment this has caused

We would love the opportunity to look into this for you. Please reach out to our team directly at trustpilot@redletterdays.co.uk with your voucher details so we can investigate this right away and make things right. -Maddie

Bedømt til 5 ud af 5 stjerner

My first Murder mystery experience …

The hotel was a nice Art Nouveau boutique hotel,the food was really good.The actors performed very well,involved everyone and made the investigation interesting for all.

31. juli 2026
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Besvarelse fra Red Letter Days

Thank you so much for the wonderful review, Pratima! I am so pleased to hear you enjoyed your murder mystery experience. -Maddie

Bedømt til 1 ud af 5 stjerner

Everyman Driving Experiences...avoid at all costs!

For your information - this is the review that I made about Everyman Driving Experiences, your partner in car days. Interestingly I have also looked at other reviews and I am not the only one who has had issues. It was bitterly disappointing and not up to standard.

"On booking my Goodwood Classic Car Red letter day experience I was informed that this Circuit was no longer available. I therefore had to amend this to Dunsfold – despite this being Everyman’s issue in not being able to honour the original booking, unbelievably there was an additional charge as it was the “Top Gear” circuit. This may have been where “Top Gear” was filmed [an aerodrome] but it was certainly not the circuit as indicated by the additional charge nor Everyman’s marketing information. It was covered in a plethora of cones which were confusing and the opposite way round to “Top Gear”. Part of the hard sell, and at a further additional cost, was a siting/familiarisation lap with an instructor which ultimately you needed to complete to understand where you were meant to be going! Having previously driven the actual “Top Gear” track I appreciate that what we drove on the day was nothing like it.
And then the cars. I was meant to be driving an AC Cobra and an E-Type Jaguar for my experience. After we had booked in and been waiting for some time, we were informed that the AC Cobra was unavailable as it was broken down. I therefore had to choose a different car, although an AC Cobra had been specifically chosen for me as it is my favourite car. I therefore decided on the Aston Martin DB5. Quite frankly this DB5 should not have been on the road. The passenger door could only be opened from the outside, the passenger window frame had dropped within the door, and the seat belt was faulty, the instructor, saying to me that “getting the seat belt to connect normally takes some wiggling and time”. Safe? I think not! But also, an indication that this has been an issue for some time!
Then onto the Jaguar E Type, this was also broken down. Initially we were told it was having a tyre replaced, it then turned up and went away again as it needed a camera fitting. Some three hours after my first drive the E Type eventually became available to drive. And only because I kept asking for updates on what was going on. The lady running the booking desk was helpful, but her team let her and the customers down. The E Type was in very poor condition with rotting wheel arches and dirty both inside and out – it resembled a project that you might purchase from eBay. Not the pristine classics as advertised.
Then onto my two laps per car for the experience. All cars were on the circuit at the same time – Supercars and the fast lap cars – it felt dangerous and an accident waiting to happen. I was asked to pull over to one side of the track several times to let the Supercars through – yet I had paid for the same track time for my Classic experience. The fast lap cars were cutting and swerving their way around the Classic and Supercars and were quite frankly another dangerous element.
This experience had been purchased for me for my 60th and as a special treat after coming through cancer. The experience left me feeling that it was just a hard sell for extras – siting laps, fast laps, photograph packages etc. I certainly will not be using Everyman again and am at a loss to understand why Red Letter Days use such a poorly organised and sub-standard provider.
The cars were not in good condition nor prepared and cleaned for use by customers paying considerable costs to drive them. We ourselves experienced cars either damaged or broken down [AC Cobra, DB 5, E Type and GT40], flat battery [Nissan GTR] and to top it all we noted low tyre pressure warning lights on the BMW 1 series used for the fast laps. This is not good enough – we are both classic car owners, and my partner is a mechanical engineer, so we are commenting on this through experienced eyes.
At the end of the Classic Car Experience the lady running the booking in desk thanked me for my patience, realising what a poor experience we’d been given and gave us an additional fast lap for my partner and a photo package as extras. Sadly, the limited photos received via the package are poor and many out of focus. The only decent pictures are the Everyman marketing information included!

Everyman Driving Experiences…. avoid at all costs!"

3. juli 2026
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Besvarelse fra Red Letter Days

Thank you so much for sharing your feedback, Julie. I am so deeply sorry that your 60th birthday treat was such a stressful and disappointing experience. 

I am so sorry to hear about the waiting hours for broken-down vehicles, safety issues, feeling unsafe on the track and I apologise for the disappointment this has caused, we completely understand why you are so upset. Please reach out to us directly at trustpilot@redletterdays.co.uk with your voucher reference details, so our dedicated team can look further into your experience and see how we can make this right for you. Thank you again for sharing your feedback. -Maddie

Bedømt til 5 ud af 5 stjerner

I recently enjoyed a spa experience…

I recently enjoyed a spa experience with Red Letter Days that included a body scrub and a massage, and it was absolutely wonderful. The spa had a calming and clean atmosphere that instantly made me feel relaxed. The body scrub left my skin feeling incredibly smooth and refreshed, and the massage was expertly done, easing all my tension and stress. The staff were professional and attentive, making sure I was comfortable throughout the treatments. The little extras, like soothing music and warm towels, added to the overall sense of pampering. I left feeling completely rejuvenated and would highly recommend this experience to anyone looking to unwind and treat themselves.

24. juli 2026
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Besvarelse fra Red Letter Days

Thank you so much for taking the time to share such a wonderful review, Paramjit! We are thrilled to hear that you had a relaxing spa experience. It's fantastic to know that the clean, calming atmosphere, expert treatments, and thoughtful touches made your day so special. -Maddie

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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