RCIB Anmeldelser 

Cheryl Austin was very helpful, efficient and responsive with my issue on my van insurance and got back to me as soon as possible with my issue resolved so I had a very stress free and positive experience, thank you.

Matt

Cheryl Austin was fantastic, gave great customer service ,very friendly and helpful and resolved my issue in a timely manner
Thanks

Friendly and efficient operator who dealt with my query very quickly. Excellent customer service from staff member

I would like to express my sincere thanks to CHERYL AUSTIN
for her outstanding assistance in resolving my insurance claim.
Cheryl was professional, knowledgeable, and incredibly helpful throughout the entire process. She took the time to carefully review my case, successfully removed an additional amount that had been applied, and ensured that my claim was correctly reinstated as a non-fault claim.
Her communication was clear and prompt, and she made what had been a stressful situation much easier to deal with. Cheryl went above and beyond to help me, and her dedication to providing excellent customer service was evident at every stage.
I am extremely grateful for her support and would not hesitate to recommend her. She is a real credit to the company.

Great service as always from Cheryl Austin. Called to cancel my policy as I’ve sold the van. It was a quick and efficient phone call.

5 star to Cheryl Austin today for helping me with a number plate change on my policy , the service was effortless for me and my new documents came through within minutes of our phone call.

Thanks so much for your help.

Great service very professional and efficient and delivered as promised 👍

Excellent customer service spoke to Jack

Needed to add and remove a driver, spoke to a lady called Ace Vale who was super helpful and lovely to talk to. Request was done quickly with no fuss.

Im be served by James D is high professional with perfect resolving problem Im haved best of debest ********

The lady gave me good direction and talked politely and helped me through out whatever i needed and sorted out easily. Cherry austis.

Louise McGregor was amazing. She made my experience changing over my registration very easy and straightforward. Her friendly and calming attitude showed your company in a good light.

Quick an easy change to my policy very helpful customer service!

Cheryl Austin was very helpful and quick to deal with my enquiries.

Cheryl Austin made my experience 10 x easier. Cheryl helped me change my payment date to a date that suited me and went above and beyond to assist me.

Spoke to Jack today. He was very helpful, quick, Polite and explained very clearly. Great service. UK phone center which is always welcomed. Big up jack.

Lovely helpful advisor explained everything and sorted everything out quickly and helofully

We took out car insurance and gave all the correct information but received an email to say that our premiums would be increasing by an additional £73 due to us transferring the car to our son 6 months after we initially bought it and basically we were stating that we had the car for 6 months longer than the DVLA records showed. Naturally this was irritating and seemed unfair. Rang and spoke to James D who managed to calm me down and was extremely helpful and efficient. Ringing me back as he said he would and resolving the issue and having the additional charge removed. If I always knew that I would get someone like James D on the phone when calls like this were required I might not be upset in the first place. Not always the case unfortunately. Well done James and thank you for sorting the issue.