We ordered a ring, had the size corrected and received it mid November. The gold plating completely gone in a matter of months. Very disappointing. Customer service advised £25 cost to re-plate as... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a ring online , a present to myself, it was a considerable purchase,( over one thousand pounds). I was contacted to clarify the details, always a great idea. The ring came quicker than sug... Se mere
Virksomheden har svaret
We have purchased multiple products from Posh Totty and keep going back! Their products are beautiful, both my husband and I have personalised ones. Their care service for the products are brilliant b... Se mere
Virksomheden har svaret
Highly recommend this business. Jesie in customer services was amazing. She helped me quickly and efficiently with a query I had regarding my order and was very pleasant to deal with. I will definitel... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The original hand-stamped personalised jewellery company, crafting meaningful keepsakes with love in Brighton. Free UK delivery.
Kontaktoplysninger
33 New Road, BN1 1UG, Brighton, Storbritannien
- hello@poshtottydesigns.com
- www.poshtottydesigns.com
4,5
Fremragende
461 anmeldelser
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Svarer typisk inden for 24 timer
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Highly recommend Posh Totty
I contacted Posh Totty because I wanted extra wording for a personalised ring, in memory of a special pet. Emily was quick to respond, very friendly and efficient. I haven't received the ring yet, but I am familiar with Posh Totty jewellery - it is beautiful and great quality. Thanks Emily,
you are a star!
🌟 Received my ring - it’s perfect!!
17. oktober 2025
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Besvarelse fra Posh Totty Designs
Thank you so much for your lovely review! We’re so glad our customer service team could help make your ring extra meaningful, and it’s wonderful to hear your kind words about our jewellery, we hope you love the finished piece just as much. Best wishes, PTD team xxx
Quality service, quality product
Thank you so much for the attention to care and first class service (esp. Eleanor and Jesie). The customised, engraved ring will make one 21 year old a very happy girl on her birthday.
21. oktober 2025
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Besvarelse fra Posh Totty Designs
Thank you so much for your wonderful review! We’re delighted you’re happy with the ring and that our customer service team could help make it extra special, we hope it brings lots of smiles on her 21st! Best wishes, PTD team xxx
Thank you!
I had an issue with a necklace I’d bought as a gift for my wife to celebrate the birth of our daughter, and the Posh Totty team were incredibly understanding and helpful throughout. Even when the return went wrong in the post, they went above and beyond to sort it out and arrange a replacement. Really grateful for their kindness and great customer service, it meant a lot given the sentimental value of the necklace.
14. oktober 2025
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Besvarelse fra Posh Totty Designs
Thank you so much for your wonderful review! We’re truly touched by your kind words and so glad our customer care team could help resolve things, especially given the sentimental meaning behind your gift, we’re delighted everything worked out in the end. Best wishes, PTD team xxx
I recently bought a gift for my partner…
I recently bought a gift for my partner and the team very kindly expedited the delivery to ensure it arrived on time. A huge thanks to Emily and team for making this happen! Lovely jewellery highly recommend !
14. oktober 2025
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Besvarelse fra Posh Totty Designs
Thank you so much for your wonderful review! We’re so pleased our customer care team could get your gift delivered in time and that you’re happy with the jewellery. It means a lot that you’d recommend us :) Best wishes, PTD team xxx
Excellent service
Excellent service. Fantastic communication from Posh Totty. Would definitely recommend. Emily was particularly helpful and efficient in her responses. Can’t fault the customer service.
14. oktober 2025
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Besvarelse fra Posh Totty Designs
Thank you so much for your lovely 5* review! We’re delighted you were happy with our service and communication, and we really appreciate your recommendation. Best wishes, PTD team xxx
Beautiful jewellery and absolutely…
Beautiful jewellery and absolutely amazing customer service.
I recently contacted Posh Totty after I accidentally broke my chain. The warm, friendly and ever so helpful response I had from Eleanor was incredible. Nothing was too much trouble.
I’ll definitely be back soon to treat myself to another stunning piece of high quality, personalised jewellery.
12. oktober 2025
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Besvarelse fra Posh Totty Designs
Thank you so much for your lovely review! We're over the moon that our customer service team could help with your chain and that you felt well looked after, and it’s wonderful to hear how much you love your jewellery, we can’t wait to welcome you back for another special piece soon! Best wishes, PTD team xxx
Besvarelse fra Posh Totty Designs
Thank you so much for your kind words! We're so pleased to hear that you found our team helpful and your order arrived quickly, we really appreciate you taking the time to share your experience. Best wishes, PTD team xxx
Disappointed 😞
Im so disappointed that its too small to fit around her wrist. (Measured before ordering) It is a present for my mum, description said standard length 19cms but this isnt even 18cm long. Looks beautiful in the box but cost alot of money to not be able to enjoy or wear
27. september 2025
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Besvarelse fra Posh Totty Designs
Thank you for your feedback, we're really sorry to hear you feel this way. We always want our customers to be happy with their pieces, so if you could kindly get in touch with our customer care team at hello@poshtottydesigns.com quoting your review and order number, our team will be happy to assist you further from there. We look forward to assisting further! Best wishes, PTD team xxx
I bought a necklace as gift for my bf
I bought a necklace as gift for my bf. She loved it!
Lovely designs and speedy delivery.
12. september 2025
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Thank you so much for your kind words and 5* review, we’re so happy to hear the necklace was loved and that everything arrived quickly! All the best, PTD team xxx
Locket for 40th birthday
I bought a locket for my daughters 40th Birthday from posh totty, I uploaded photos of her grandmother's & they pit them inside.
I was so pleased with the result, it's very good prices too
Their communication was excellent,packaging lovely & delivery fast.
Will definitely buy again.
12. august 2025
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Besvarelse fra Posh Totty Designs
Thank you for your kind words, we're so pleased to hear the locket made such a special 40th birthday gift for your daughter, and that the photos of her grandmothers were just right inside 💕 It really means a lot to hear you were happy with everything from start to finish! All the best, PTD team xxx
Great place!
Really friendly and Jesie went to extra lengths to make sure my order was delivered well in time. Highly recommend and they do some really great stuff!
1. september 2025
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Besvarelse fra Posh Totty Designs
Thank you so much for your lovely feedback, we're so pleased to hear our customer service team could go the extra mile for you, and we truly appreciate your recommendation! Best wishes, PTD team xxx
Very happy with the product & customer service
Very happy with the product, I did have an issue with delivery (1 day late) but I found the customer service excellent! Fast to reply and resolved efficiently
29. august 2025
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Besvarelse fra Posh Totty Designs
Thank you so much for your kind words and lovely review, we’re so pleased to hear you’re happy with your piece and that our customer service team could help! Best wishes, PTD team xxx
Amazing!
I bought a necklace from Posh Totty recently as I needed to replace my evil eye jewellery. The team were so helpful and assisted me in getting my blue light discount, even when we ran into a small issue they resolved it very quickly and efficiently! Just received the necklace today and it is absolutely gorgeous, I’m in love with it. Really nice packaging too and delivered promptly. Will definitely use this company again :)
21. august 2025
Uopfordret anmeldelse
Besvarelse fra Posh Totty Designs
Thank you so much for your amazing review, we're so glad to hear you love your new necklace and that our customer service team could help get everything sorted for you smoothly! We really appreciate your kind words and look forward to making something special for you again soon :) All the best, PTD team xxx
Beautiful necklace purchased as a…
Beautiful necklace purchased as a birthday gift.
Absolutely wonderful customer service by Eleanor ensuring my gift arrived on time.
Would highly recommend.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Posh Totty Designs
Thank you so much for your lovely review, we're so pleased the necklace made the perfect birthday gift, and that our customer service team could help get it to you in time! Best wishes, PTD team xxx
Perfect piece from Posh Totty
I couldn’t recommend Posh Totty enough.
I wanted to purchase a sentimental piece of jewellery so it needed to be just right, I’m so pleased I chose Posh Totty to take care of this for me.
I decided to change the personalisation on my piece and it wasn’t too much trouble at all Jesie was amazing at getting this resolved for me.
I was so happy with the end result, the jeweller Saskia did a fantastic job, such care went into it I could just tell.
15. august 2025
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Besvarelse fra Posh Totty Designs
Thank you so much for your kind words and wonderful review! We’re absolutely thrilled to hear how happy you are with your piece. Our team will be over the moon to know their work and care made such a difference to your experience. We’re so grateful for your support! Warm wishes, PTD Team xxx
Amazing for special gifts
I love this Posh Totty. Every time I order the customer service is so friendly and efficient - really feels like each item is special to them. Thank you!
7. august 2025
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Besvarelse fra Posh Totty Designs
Thank you so much for your lovely 5* review! It really means a lot to us to hear that you feel the care we put into each piece, we truly do love being a part of your special gift giving moments. Best wishes, PTD team xxx
Must buy from this shop
The best customer service ever just like the old days ! They shipped my parcel out same day as it was urgent packaged it lovely and called me back. Products are gorgeous to definitely will shop here again
1. august 2025
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Besvarelse fra Posh Totty Designs
Thank you so much for your lovely 5* review, it means so much to us! We're so pleased we could help get your order out quickly and that you loved the pieces, we hope to welcome you back again soon 🥰 Best wishes, PTD team xxx
3 heart necklace
I purchased a 3 heart necklace with names on each heart as a gift for my sister and it is even nicer then I thought it was going to be, iv not give my sister her gift yet but I know she will love it, thank you posh Totty designs I will definitely be shopping with you again soon
1. august 2025
Uopfordret anmeldelse
Besvarelse fra Posh Totty Designs
Thank you so much for your kind words and for taking the time to leave a review! We’re so pleased to hear the necklace exceeded your expectations, what a thoughtful gift for your sister. We really hope she loves it just as much as you do. Looking forward to welcoming you back again soon! All the best, PTD team xxx
Recommended
Pleased with the necklace, the team were very helpful in getting it made and delivered for when I needed it
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra Posh Totty Designs
Thank you for your 5* review! We're so pleased to hear you're happy with the necklace, and it’s lovely to know our customer service team were able to help get it to you in time. All the best, PTD team :) x
Faulty item
The necklace arrived nicely packaged but faulty with scuff marks and scratches on the top & surface of the hearts, customer service were contacted via email and the necklace has now been returned, awaiting a full refund
17. juni 2025
Uopfordret anmeldelse
Besvarelse fra Posh Totty Designs
Thank you for your feedback. We're really sorry your necklace arrived in less than perfect condition, that’s not the standard we strive for, and we completely understand your disappointment. We’re glad our customer service team are already assisting with your return and refund, and we’ll get everything resolved as swiftly as possible. As a small business, we take great care with each piece, and while issues are rare, we always do our best to put things right. Kind regards, PTD team xxx
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