Personalised Gifts Shop Anmeldelser 

Really lovely, sparkly photo frame, my friend was very pleased. Staff responded quickly to my questions.

Very professional way of doing things, I couldn’t find my parcel and due to their quick response I managed to retrieve it. Highly recommend.

Very disappointed with this company. This was my first and will definitely be my last order. I paid extra for express delivery, which was advertised as being delivered within two days. It is now day three and the parcel hasn’t even been handed over to Evri yet.

I contacted customer service to explain that the order was for my mum’s birthday today, which is exactly why I paid for express delivery. Despite this, they refused to refund the delivery charge.

Extremely poor service and very disappointing customer support. I would not recommend this company.

Very Impressed with the Personalised Gift Shop.
I ordered a few personalised items and all I can say is Perfection.
They were delivered very quickly and in perfect condition.
I will definitely be ordering my gifts from here
Lorna 😊

I have used this company on numerous occasions and their service levels are hard to beat especially their communication with customers. Highly recommended

There was a slight print issue with my first purchase but the company (Charlotte) couldn’t have been more helpful. They responded straight away and got a new one out next day delivery and the item is perfect. Great price too. Thank you 🙏🏻

Absolutely stunning, quick delivery customer service 10\10 will recommend them over and over

We wanted a personalised chefs hat for our friends birthday.
It was listed as fits all size heads.
When we received it there was no way it would fit an adults head.
We think that this is a complete joke, really sorry to say it.
The photos that were used on their website definitely do not match the product when received. There are many more gathers in the depictions. Unless an adult has a tiny head- they will not get this on!
Very misleading and not fair to people when ordering from this company in good faith.
Do not buy from this store the chefs hat looks more like a beanie hat.
The material is lovely, just not enough of it.
I informed customer service and they came back to me quickly. Offering to put things right.
As you can guess this wasn’t going to happen and I wasted my precious time taking a photo of the hat to send to them.
The personalisation wasn’t even done in the centre of the hat.
This will go to a charity shop as it’s completely useless for an adult and a waste of money.
Dreadful company.
One very unhappy customer.
Do not buy from them.

I made an order in December for Christmas and express delivery. I was delighted that the boxed items arrived, all except one.
I emailed customer service, knowing that I wouldn’t receive the item in time for Christmas, but I still wanted the item.
Customer service responded and sent out the personalised item; however it never arrived. The 3rd time the item arrived broken. I was going to give up and ask for a refund, but I was committed as I liked the personalised item. Fourth time lucky, the item arrived; I was delighted. Charlotte and Emma were very patient and kind, I was so reassured that nothing was too much trouble. A company that provides super customer service and beautiful gifts.

Been using this company for personaised gifts for family & clients for many years. Putting a smile on faces all over the world by sending something more personal at Christmas.

They were quick to respond to my email, and very helpful in replacing an item.

I purchased a metal plant container in light green and asked for some wording to be added. This was to enable us to place some small plants on our only son’s grave.
It arrived. Sadly, the print was so light it was unreadable. Never mind said my husband. But he DID MIND VERY MUCH when the dodgy left handle fell off. A COMPLETE WASTE OF MONEY and me in floods of tears as I threw the container into the bin in the churchyard

Excellent quality and service.

I ordered two of these for Christmas presents and they are just perfect! Everyone loves either a cup of tea or coffee, so they are just the perfect gift.

Very happy with the personalised socks I ordered, such good quality, will definitely order again.
I had a problem with Evri losing my item but the team sorted this out for me and sent a replacement very quickly. Thank you!

I’m so happy I found this shop! It’s perfect for overseas customers who want to surprise their loved ones in the UK with timely and beautiful gifts.

Items I ordered were lovely and arrived quickly. There was a little problem but the customer service was excellent and it was resolved promptly and without any fuss.

My package arrived in plenty of time and although very safely wrapped sadly it was broke in transit. I informed this small business and they sent out a replacement straight away
and it arrived safely within 3 days. Brilliant work from all the team and many thanks again. Highly recommended to all my friends.

I received my order super super fast and they look amazing. I will be purchasing from you again. Thank you.!!

Easy website to use
Good offers
Introductory discount for new customers
Lovely products
Professional finish
Quick delivery
Lovely staff
Well packaged

Be aware they don't refund if it does not arrive and their customer service is awful

Update - still no parcel and refusing my refund.

Honestly don't waste your money with this company.

31/01/2026 Update - Refund refused unless I sign a form which states I could be prosecuted. Trading standards informed and my bank.

Cowboy company- don't waste your money