Amazing service provided by Ologic. They repaired my daughter's laptop very quickly, kept me informed throughout the process and returned it in extremely secure wrapping. Fantastic personalised notes... Se mere
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Se, hvad kunderne siger
I cannot fault the whole procedure , from the DPD pickup,dropof and the communication from Ologic. On the one occasion I had to ring the helpline , the operator was very polite and answered my eq... Se mere
Fix my tablet and kept me up to date all the way on the app. Did a brilliant job and also gave us a charger and some sweets 😋 Thanks for your professionalism and 5 stars workmanship. Would definitely... Se mere
My daighter had a repair done recently on her laptop. The workers at ologic who inspected and repaired the laptop went the extra mile, they not only fixed the fault but found other repairs that need... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.
Kontaktoplysninger
Storbritannien
- www.ologic.co.uk
4,9
Fremragende
407 anmeldelser
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I have used Ologic many times for the…
I have used Ologic many times for the repair of an iPad. They are always first class, in particular Gary, who always leaves a note explaining what was carried out. Ologic are highly recommended, always securely packaged and an all round excellent service.
11. august 2026
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Hi Samantha
Thank you so much for your continued support and for choosing Ologic for your repairs. It’s fantastic to hear that you’ve consistently received a first-class service from us.
We’ll be sure to pass your kind comments on to the team – we take great pride in keeping customers informed about the work carried out. Thank you also for highlighting the care we take with packaging and returning devices safely.
We really appreciate the recommendation and look forward to helping you again whenever you need us!
The Ologic Team
Friendly efficient service
I thought my laptop would be unrepairable but the guys at Ologic managed to repair it ! A massive thankyou to Matt and Gary ! It was returned in plenty of time for weekend and they even chucked in a bag of sweets and c charger cable, what a friendly service - Would definately reccomend 🙂
24. juli 2026
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Hi Tina
Thank you so much for the fantastic review! We’re delighted that the team were able to get your laptop repaired and back to you in plenty of time for the weekend.
It’s great to hear you appreciated the little extras too – we always try to add that personal touch!
Thanks again for choosing Ologic and for recommending us – it’s very much appreciated! 😊
The Ologic Team
I had a fantastic experience with Logic Company
I had a fantastic experience with Ologic and would highly recommend their repair service. From the very beginning, they were professional, efficient, and kept me updated every step of the way throughout the repair process. They successfully fixed my laptop screen and returned the device promptly.
Unfortunately, my laptop was damaged during transit on its way back to me. Naturally, I was concerned, but Ologic handled the situation exceptionally well. As soon as I reported the issue, they arranged for the laptop to be sent back and immediately took steps to resolve the problem.
I was pleasantly surprised by how quickly they repaired and returned my laptop again. When it arrived, they had included detailed notes explaining exactly what had happened and the work they had carried out, which gave me great confidence in their service. As an added bonus, they also included some thoughtful goodies, which was a really nice touch.
A special thank you to Gary and Credivaldo, who truly went above and beyond with their customer care. They made me feel that my laptop was being looked after properly and that my case was a priority. Their communication, professionalism, and dedication to customer satisfaction were outstanding.
I would definitely recommend Ologic Repair Company and sincerely hope other customers receive the same exceptional level of care that I received from Gary and Credivaldo. Their commitment to customer service turned what could have been a stressful situation into a very positive experience.
4. august 2026
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Hi Robina
Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that you were happy with the service you received.
We’re very sorry that your laptop was damaged during its return journey. We understand how frustrating that must have been, so it’s especially pleasing to hear that the way we handled the situation helped turn it into a positive experience.
The team will be thrilled to receive your kind comments. Providing clear communication, detailed repair information and, most importantly, making sure our customers feel looked after is exactly the level of service we aim to provide.
Thank you again for your patience, understanding and recommendation. We really appreciate your feedback and are pleased we could get your laptop back to you fully repaired and working as it should.
The Ologic Team
Easy collection
Easy collection, fast repair, always informed by the app, easy return
7. august 2026
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Hi Nicholas
Thank you for the great review! We’re really pleased to hear that you found the whole process quick and straightforward, from collection through to repair and return. It’s also great to know that our app kept you well informed throughout. Thank you for choosing Ologic – we really appreciate your feedback!
The Ologic Team
Repair was done very fast
Repair was done very fast! Thankyou to ash and Gary for having my laptop back quickly I really appreciate it! Laptop is now working perfect again
29. juli 2026
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Besvarelse fra Ologic
Hi Joshua
Thank you for taking the time to leave us such a lovely review!
We're delighted to hear your laptop was repaired quickly and is working perfectly again. I'll be sure to pass your kind words on to the team – we always appreciate the positive feedback. Thank you for choosing Ologic, and if you ever need us again, we're always here to help!
The Ologic Team
Absolutely excellent service
Absolutely excellent service! Collection and repair completed within 5 days and some unexpected extras when the product was returned. Communication was perfect throughout.
1. august 2026
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Hi Abi
Thank you so much for your fantastic review!
We're delighted to hear that you were pleased with the speed of the collection and repair, as well as the communication throughout the process. It's great to know the unexpected extras were a nice surprise too! Your kind words mean a lot to the whole team, and we really appreciate you taking the time to share your experience.
Thank you for choosing Ologic, and we hope to help you again should you ever need us.
The Ologic Team
Amazing service
Amazing service, arranged collection for next working day for sons broken monitor, kept updated with the process and was delivered back to me on the 4th working day basically brand new. So thank you to Gary & Ryan
The sweets was also a nice little touch
31. juli 2026
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Besvarelse fra Ologic
Hi Natalie
Thank you so much for your fantastic review! We're delighted to hear you were happy with the whole process, from the next-working-day collection through to receiving your son's monitor back looking almost brand new in just four working days.
We really appreciate your kind words, and we're glad the little bag of sweets added an extra smile too! Thanks again for choosing us and for taking the time to share your experience. We hope we're here for you if you ever need us again.
The Ologic Team
Had an issue with my ps4 and the…
Had an issue with my ps4 and the controller not charging. It was picked up on the Friday and returned to me on the following Saturday. It has been repaired and kept in good condition, was wrap securely for its delivery back to me. Very impressed with the service. Thank you to Reece and Gary. 😊
1. august 2026
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Besvarelse fra Ologic
Hi Rach
Thank you for your brilliant review! We're so pleased to hear you were impressed with the service and that your PS4 was repaired and returned safely. It's great to know the packaging, turnaround time, and overall care met your expectations.
The team will be delighted to hear your kind words. Thank you for choosing us, and we really appreciate you taking the time to share your experience. If you ever need us again, we'll be more than happy to help!
The Ologic Team.
PS5 Repair
Domestic and General arranged a repair for my PS5 with Ologic. The console was picked up the next day via courier and secured in a padded and sealed plastic box. I recieved updates from Ologic throughout the repair. The console was returned to me in just over a week. There was clear communication throughout and a full report on work carried out. Gary and Reece provided excellent customer service and gave the whole process a personal touch with how they communicated.
The PS5 is working perfectly!
22. juni 2026
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Besvarelse fra Ologic
Hi Steph
Thank you for such a fantastic review! We're delighted to hear that everything went smoothly, from the next-day courier collection right through to your PS5 being returned fully repaired and working perfectly.
It's great to know you found the updates, clear communication, and detailed repair report helpful throughout the process. The team are always thrilled to hear that their customer service and personal approach made such a positive impression.
Thank you for taking the time to share your experience and for trusting us with your repair. We really appreciate your support and hope you enjoy many more hours of gaming!
The Ologic Team
Excellent service
Excellent service. Quick and reliable repairs. Thank you
22. juli 2026
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Besvarelse fra Ologic
Hi Matthew
Thank you for your kind review! We're delighted to hear you were happy with the service and that your repair was completed quickly and reliably. Your feedback means a lot to the team, and we really appreciate you taking the time to share your experience. Thanks again for choosing us!
The Ologic Team
Highly recommend!
I have used this company several times due to my boys being accident prone and constantly dropping their tablets. I would highly recommend this company who handle the whole repair from start to finish, including; having a dpd driver collect the tablet, keeping you up to date regarding the repair and then returning the tablet to your home. The company is always kind enough to include a packet of sweets for my kids and a new charging cable with the tablet each time a repair has been carried out. Highly recommend this company and thank you for your great service.
29. juli 2026
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Besvarelse fra Ologic
Hi Amreen
Thank you so much for your continued support and for taking the time to leave such a wonderful review.
We're sorry your boys have needed us more than once, but we're delighted we've been able to get their tablets repaired and back to you quickly each time. It's great to hear that the collection and delivery service, repair updates, and the little extras like the sweets and charging cable have made a positive difference. We really appreciate your recommendation and look forward to helping again whenever you need us. Thanks again from us all.
The Ologic Team
iPad repair
An excellent repair to my daughters I pad, very happy with the technicians abilities, very nice of them to add in 2 small packets of sweets as a token gesture (my daughter took them straight away) a new cable and they cleaned my daughters silicon case thank you so much Gary and Chrys
21. juli 2026
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Hi Elizabeth
Thank you so much for your wonderful review! We're delighted to hear you were happy with your daughter's iPad repair and the service you received. It's great to know the little extras, especially the sweets, were such a hit with your daughter!
We'll be sure to pass your kind words on to the team, who will really appreciate the recognition. Thank you for choosing us, and we hope we're here to help if you ever need us again.
The Ologic Team
Reece and Gary 2 legends!
Sent one of my sons playstation controllers off quick repair and even a little pack of sweets and charger cable on arrival of it being sent back with a little note from the repairs man made my day so thank you to reece and Gary 😊
28. juli 2026
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Besvarelse fra Ologic
Hi Toni
Thank you so much for your lovely review! We're delighted to hear you were pleased with the repair and that the little extras, including the sweets, charger cable and personal note, helped make your day.
The team here really appreciate the recognition. Thanks again for choosing us, and we hope to help you again if you ever need us!
The Ologic Team
Did a amazing job with my daughter…
Did a amazing job with my daughter tablet really pleased with it
25. juli 2026
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Besvarelse fra Ologic
Hi Tahmid
Thank you for your lovely review! We're so pleased to hear you're happy with the repair to your daughter's tablet. It's great to know we could get it back to you in excellent condition. We really appreciate you taking the time to share your feedback, and we hope to help again if you ever need us in the future.
The Ologic Team
Matt and Gary were very helpful
Matt and Gary were very helpful. I gave them my broken laptop, which they fixed and returned to me in pristine condition. They gave me a couple of extra wires alongside some sweets, which was a very nice touch. They communicated quickly too. Amazing service:)
24. juli 2026
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Besvarelse fra Ologic
Hi Nikhil
Thank you for your fantastic review! We're delighted to hear that our team provided such a great experience. It's wonderful to know your laptop was returned in pristine condition and that the extra cables, sweets, and regular communication made a positive impression. We'll be sure to pass your kind words on to the team. Thank you for choosing Ologic, and we hope to help you again whenever you need us!
The Ologic Team
Sent in my laptop for repairs through…
Sent in my laptop for repairs through Costco warranty due to an issue with one of my fans. The laptop was repaired quickly in around 4 days, with them contacting DHL who was returning the laptop to delay delivery to a date that i would be able to pick up at my request, which was very helpful as i was unavailable to collect at that moment.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Ologic
Hi Matthew
Thank you for taking the time to leave such a fantastic review. We're delighted to hear that we were able to get your laptop repaired and back to you so quickly.
It's also great to know that our team could help by arranging with DPD to delay the delivery until it was convenient for you to collect. We always try to go the extra mile to make the repair process as smooth and stress-free as possible.
We really appreciate your kind words and your trust in us through your Costco warranty. If you ever need us again in the future, we'll be more than happy to help.
The Ologic Team
Laptop fixed very quickly.
I have recently had my laptop fixed and Ologic where very quick at fixing the problem thanks to Alex and Gary so thanks very much boys and thanks for the Haribos . Would highly recommend this company if you want any pc fixed.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Ologic
Hi Margaret
Thank you so much for your fantastic review! We're delighted to hear you were pleased with the speedy repair and the service you received from our engineers. They'll be thrilled to know they made such a positive impression.
We're also glad you enjoyed the Haribos – it's our little way of saying thank you! We really appreciate your recommendation, and if you ever need us again, we'll be here to help.
Thanks again for choosing Ologic, and enjoy your fully working laptop!
The Ologic Team
Super quick fix of laptop
First class service from Gary and Isaac. Exceeded my expectations of how long the repair would take. Returned beautifully clean and looking like new too.
17. juli 2026
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Besvarelse fra Ologic
Hi Lou
Thank you for your fantastic review!
We're delighted to hear that we provided you with first-class service and exceeded your expectations with the repair turnaround time. It's also great to know you appreciated the extra care taken to return your device beautifully clean and looking like new.
Your kind feedback means a great deal to the team, and we'll be sure to pass your comments on to the team. Thank you for choosing us, and we hope to be of service again in the future should you ever need us.
The Ologic Team
What a pleasant surprise
What a pleasant surprise. I was honestly expecting a turnaround of a couple of weeks, no. Four days from collection to re delivery. A brilliant job done. Thank you.
19. juli 2026
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Besvarelse fra Ologic
Hi David
Thank you for your fantastic review!
We're delighted we could exceed your expectations. A four-day turnaround from collection to redelivery is exactly the level of service we strive for, so it's wonderful to hear how pleased you were with both the speed and the quality of the repair.
Thank you for trusting us with your device. We really appreciate your kind words and hope to be able to help again if you ever need us in the future.
The Ologic Team
professionals
They are real professionals - my pc was repaired, cleaned, charged. I have received message in my own language - Slovakian and a small bag of Haribo sweets!
Thank you Ryan / Gary / Mark.
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Ologic
Hi Zuzana
Thank you for your wonderful review!
We're so pleased to hear you were happy with the service and that your PC was returned repaired, cleaned, and fully charged. It's great to know that the message in Slovak made your experience feel more personal—we always try to go the extra mile to make our customers feel valued.
We're also glad you enjoyed the little bag of Haribo! It's the small touches that we hope make a difference.
Our engineers will be delighted to hear your kind words. Thank you for choosing us, and we hope to be of assistance again should you ever need us.
The Ologic Team
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