Amazing service provided by Ologic. They repaired my daughter's laptop very quickly, kept me informed throughout the process and returned it in extremely secure wrapping. Fantastic personalised notes... Se mere
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Se, hvad kunderne siger
I cannot fault the whole procedure , from the DPD pickup,dropof and the communication from Ologic. On the one occasion I had to ring the helpline , the operator was very polite and answered my eq... Se mere
Fix my tablet and kept me up to date all the way on the app. Did a brilliant job and also gave us a charger and some sweets 😋 Thanks for your professionalism and 5 stars workmanship. Would definitely... Se mere
My daighter had a repair done recently on her laptop. The workers at ologic who inspected and repaired the laptop went the extra mile, they not only fixed the fault but found other repairs that need... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.
Kontaktoplysninger
Storbritannien
- www.ologic.co.uk
4,9
Fremragende
407 anmeldelser
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A breeze from beginning to end
The service from beginning to end was great . It was easy to report the problem, pick up was easy and there was great communication along the way.
My laptop is now working just like it should thanks to Gavin and Gary!
Thanks - I would happily use the service again (although I hope I don't have to do it too soon!)
28. august 2026
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Hi Gavin
Thank you for the fantastic review! It’s great to hear that everything was straightforward from reporting the problem and collection right through to the updates along the way.
The team will be delighted with the mention, and we’re really pleased they got your laptop back working exactly as it should.
We’d be more than happy to help again — but we’re with you, hopefully you won’t need us again anytime soon! 😊
Thanks again from everyone at Ologic!
Had an issue with ps5 controller due to…
Had an issue with ps5 controller due to stick drift, used a third party insurance cover which covered this issue using Ologic, quick pick up of item & quick return, received a pleasant personal note and gift from the team, I would like to thank Reece the repair technician and Gary the test engineer for their work and kind words. Issue was resolved.
18. august 2026
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Hi James
Thank you for taking the time to leave us such a great review! We’re really pleased to hear that the collection and return of your PS5 controller were quick and, most importantly, that the stick drift issue has been resolved.
We really appreciate your sentiments, and it’s lovely to hear that the note and little gift added an extra touch to the experience.
Thanks again for your kind words and for choosing Ologic!
Ologic warranty repair on laptop…
Ologic carried out a warranty repair on my daughter's laptop. They rerpaired it quickly and effectively. The service provided by Reece and Gary was excellent. Can't thank them enough. They are a credit to Ologic.
27. august 2026
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Hi James
Thank you so much for the fantastic review! We’re delighted to hear that your daughter’s laptop was repaired quickly and effectively and that you were so pleased with the service.
The team will be especially pleased to hear your kind words.
Thanks again for taking the time to share your experience!
The Ologic Team
Fantastic personal service
Slight issue with DPD misplacing our sons monitor for a week. However Lynne at Ologic worked hard to find it and then give it priority repair as it belongs to our disabled son.
3 days after finding the monitor with regular emails of updates from very helpful lady called lynne , we were notified that it couldn't be repaired , instead a new monitor would be with us the next day. The new monitor arrived promptly this morning with a lovely message from Gary & Ryan & a packet of sweets for our son.
My husband Neil and I would like to thank all three of you for your Sterling efforts in getting our disabled sons monitor back in time for bank holiday weekend. The personal service received was greatly appreciated. Thankyou.
28. august 2026
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Hi Kelly
Thank you so much for taking the time to leave such a thoughtful review. We’re sorry there was an initial delay with the monitor, but it’s wonderful to hear how hard the team worked to locate it, keep you updated and ensure it was given priority once it arrived with us.
The team will be delighted with your kind words. We’re especially pleased that everything was resolved in time for the Bank Holiday weekend and that the personal note and sweets were appreciated.
Thank you to you and Neil for recognising the team’s efforts — your comments about the personal service really mean a lot to everyone at Ologic.
The Ologic Team
Gary and Alex repaired my laptop and…
Gary and Alex repaired my laptop and I’m happy to say it was completed within a few days of parts being ordered . They gave a brilliant service and wish all repair services were as quick and thorough as Ologic .
24. august 2026
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Hi Irene
Thank you for the fantastic review! We’re delighted to hear that the team were able to get your laptop repaired quickly once the parts arrived. It’s great to know you found the service both thorough and efficient. We really appreciate your kind words and support.
The Ologic Team
Had my MacBook Air sent in and returned…
Had my MacBook Air sent in and returned in the space of two days, extremely fast turn around, was also returned with 100% charge and some sweets from Gary, thanks so much for the quick turn around and the full charge, honestly can't recommend them high enough. ⭐️⭐️⭐️⭐️⭐️
28. august 2026
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Hi Dan
Thank you so much for the brilliant 5-star review! ⭐️ We’re delighted we could get your MacBook Air back to you in just two days – and fully charged and ready to go! We’ll make sure the team sees your kind words too. Thanks for the recommendation, and we hope the sweets went down well! 😊
The Ologic Team
Great Service in All Areas
Great service, with regular updates. Gary who repaired my device was super helpful and went above and beyond.
17. august 2026
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Hi Laura
Thank you for the great review! We’re really pleased you were happy with the regular updates throughout your repair. It’s also fantastic to hear that the team went above and beyond to help — we’ll make sure your kind words are passed on to them.
Thanks again for choosing Ologic! 😊
The Ologic Team
Great Service from when DPD picked it…
Great Service from when DPD picked it up until it was returned
26. august 2026
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Hi Alan
Thank you for the great review! 😊 We’re really pleased to hear everything went smoothly from DPD collection right through to the return of your device. Thanks for choosing Ologic and for taking the time to share your experience with us!
The Ologic Team
Fab service
Fab service! Jazz and Gary had my tablet repaired and returned within 3 days! Really happy with the service and would highly recommend.
24. august 2026
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Hi Georgia
Thank you for the fab review! It’s great to hear that we had your tablet repaired and back with you within just 3 days. We really appreciate your recommendation and are delighted you were so happy with the service from Ologic. 😊
The Ologic Team
Super job
Damaged item was picked up from my address with care by DPD Repaired by Gary and Adrian at ologic. Super job. All works fine and daughter is happy to have it back. Nice little touch with the charging cable and haribo strawberries 🍓. That made me smile. Thanks guys.
21. august 2026
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Besvarelse fra Ologic
Hi Kelly
Thank you for the lovely review! It’s great to hear that everything went smoothly from DPD collection through to the repair, and that the team got the device back up and running for your daughter. We’re glad the little extras made you smile too – it sounds like the Haribo strawberries went down well! 🍓😊
Thanks again from everyone at Ologic – we really appreciate your feedback.
The Ologic Team
I needed my Skullcandy Crusher ANC2…
I needed my Skullcandy Crusher ANC2 headphones repaired as one ear piece had a screw issue and was hanging down loose when folded, and stitching had come loose exposing the foam in the other ear piece. This affected the quality of the bass as these headphones are well known for good bass. Through my insurance, Ologic took on the job of repairing them. I received them back today and what a lovely surprise! They have been replaced. Ryan, the repair technician and Gary, the test engineer left me a note explaining why they came to this decision and wished me many hours of listening with my new set! It was actually really lovely to receive a personalised note from a company that is so busy. Makes me feel like a truly valued customer! Thank you Gary and Ryan!
21. august 2026
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Hi Nadine
Thank you so much for such a wonderful review! We’re delighted that we could get your Skullcandy Crusher ANC2 headphones sorted and that the replacement was such a nice surprise. It’s especially lovely to hear that the team’s personalised note made a difference – those little touches are important to us and it’s great to know they made you feel valued.
We hope you enjoy many hours with your new headphones – and plenty of that famous bass! 🎧🔊 Thanks again from everyone here!
The Ologic Team
Great communication throughout and…
Great communication throughout and quick repair
17. august 2026
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Hi Nadia
Thank you for the great review! We’re really pleased to hear that you found our communication clear throughout and that we were able to get your repair completed quickly. We really appreciate your feedback and your support! 😊
The Ologic Team
Laptop revival
Laptop was beyond cooked. I was ready to move on to a new one...
But Ologic had other plans.
They took the dying device in their caring arms and set masters of their craft onto this thing: Mike C - Repair technician and Gary - Test engineer. What I received back in the mail (very quickly, might I add) was nothing short of a miracle. The screen is brand new, and the broken components are replaced. It's safe to say I never thought I would be typing on this thing again.
Thank you, Gary and Mike C, at Ologic
9. august 2026
Uopfordret anmeldelse
Laptop bought from Costco UK had a…
Laptop bought from Costco UK had a fault, it was collected, repaired, and returned to me in 2 days over the weekend. Very friendly and efficient, even provided me with a spare charging cable.
12. august 2026
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Hi Morgan
Thank you so much for the fantastic review! We’re delighted to hear that we were able to get your laptop collected, repaired and returned to you so quickly. It’s great to know you found the service friendly and efficient too. We hope the spare charging cable comes in handy!
Thanks again for taking the time to share your experience – it’s very much appreciated by all of us.
The Ologic Team
Macbook Air Repair
Used Oligic through my Aviva home insurance to fix my daughters MacBook Screen. Communication was excellent and you could track the status of your repair through a handy little app. Macbook was collected and returned within 7 days. Nice little touch was a bag of little sweets, a cute little quote on the box and a couple of free phone charger cables which were very much appreciated.
13. august 2026
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Besvarelse fra Ologic
Hi Sarah
Thank you for the lovely review! We’re really pleased to hear that everything went smoothly with your daughter’s MacBook repair and that you found our communication and repair tracking helpful. Getting devices back quickly and keeping customers updated throughout the process is really important to us.
We’re also glad the little extras were appreciated – the sweets, messages and charging cables are just our way of adding a personal touch. Thank you for choosing Ologic and for taking the time to leave such great feedback!
The Ologic Team
The Whole experience was Fantastic…
The Whole experience was Fantastic start to finish!
There were regular updates and notifications. Even if I had a question I was able to speak with someone.
I Fully Recommend this Company.
Thankyou for your service! 🤩🤩🤩🤩
5. august 2026
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Hi Lesley
Thank you so much for the fantastic review and recommendation! 🤩 We’re delighted to hear that you had such a positive experience from start to finish. Keeping our customers updated and making sure there’s always someone available to help is really important to us.
Thank you for choosing Ologic and for taking the time to share your experience – your kind words are very much appreciated everyone here.
The Ologic Team
Ologic is probably one of the best…
Ologic is probably one of the best companies i have ever dealt with i was informed of every action taken by a very polite notice, the repair was excellent thanks to Gary and Kevin, the packaging was very secure on return to me, p,s thank you for the sweeties.
Barry James Lawson.
14. august 2026
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Hi Barry
Thank you so much for such an amazing review! To hear that Ologic is one of the best companies you’ve ever dealt with really does mean a lot to us.
We’re delighted that you were kept fully informed throughout the process and that everything from the repair to the return packaging met your expectations. We are really pleased to know our work was appreciated.
And of course, you’re very welcome for the sweeties! 😊 Thanks again from everyone here.
The Ologic Team
10\10 service all round
10\10 service all round, Gary and Credivaldo has done a fabulous job repairing my MacBook Air.
very very quick and great delivery and collection!
very thoughtful about packaging too with extra charger and a bag of sweeties my daughter loved to pinch!
can't thank yous enough!
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Ologic
Hi Shannon
Thank you so much for the brilliant 10/10 review! We’re delighted to hear that Gary and Credivaldo did such a fantastic job getting your MacBook Air repaired and back to you so quickly.
It’s also great to know you were impressed with the collection, delivery and packaging. We try to make the whole experience as smooth as possible — and it sounds like the sweeties were a hit too, even if your daughter got to them first! 😊
We’ll make sure the team see your lovely comments. Thank you again for choosing Ologic and for taking the time to leave such fantastic feedback.
The Ologic Team
Absolutely fantastic service
Absolutely fantastic service. Tablets got picked up 2 days earlier than expected which was great. Fantastic communication. The repair team are absolutely fantastic. The packaging was great. Overall Ologic is a fantastic company and I hope the owner is proud of their team.
13. august 2026
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Besvarelse fra Ologic
Hi Victoria
Thank you so much for the fantastic review! It’s great to hear that everything went so smoothly, from the earlier-than-expected collection through to the repair, communication and return packaging.
We’re especially grateful for your kind words about our repair team. We have a great group of people here who work hard to provide the best possible service, so feedback like this really does mean a lot to everyone.
And we’ll definitely make sure the owner sees your comment — it will definitely put a smile on his face!
Thank you again for choosing Ologic and for taking the time to recommend us.
The Ologic Team
Ologic provide all round excellent service
From DPD pickup to repairs by Reece and tests by Gary...my dead Dell laptop sent back to me in perfect working order. ...quickly too! less than 1 working week turnaround!
Top notch service.... clear, friendly communications - that was a lovely customer service experience indeed. These guys know they field and care for their clientele.
Much appreciated and highly recommended.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Ologic
Hi Roston
Thank you so much for the fantastic review! We’re delighted to hear that everything went smoothly, from the DPD collection right through to the repair and return of your Dell laptop.
We’ll be sure to pass your kind comments on to the workshop. It’s great to know that the quick turnaround, clear communication and care shown throughout the process made such a positive impression.
Thank you for your recommendation and for taking the time to share your experience – it’s very much all of us.
The Ologic Team
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