Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Booked a repair of my visual impaired sons laptop through sky protect. They repaired the hdmi port and replaced caseing without formating any of his special visual impairment sofrware. It looks brand... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent service. Sent my son's laptop for repair as it had stopped charging. Returned in under a week fixed and working perfectly. Really well packaged for return delivery. Cannot fault this comp... Se mere

Bedømt til 5 ud af 5 stjerner

Booked a repair for a cracked screen on laptop through D&G insurance, Ologic contacted me straight away with collection details and fixed it promptly. Not only did they fix the screen they noticed... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Happy with repair, I didnt exactly know what was wrong with my laptop but Ologic fixed it plus gave me a new plug for my laptop. The communications was spot on with photos being updated to having a tr... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Computerværksted
  2. It-udstyrsproducent
  3. Reparation af telefoner

Skrevet af virksomheden

If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

257 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Booked a repair for my grandsons vr…

Booked a repair for my grandsons vr through domestic and general wow what a service arranged courier to collect the device constant updates on how the repair was progressing then arranged return of the device massive shout out to Gary and Reece who repaired the device and also included a little treat for my grandson and a little note they are a credit to the company in well impressed excellent service highly recommend

20. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. Sent my son's laptop for repair as it had stopped charging. Returned in under a week fixed and working perfectly. Really well packaged for return delivery.

Cannot fault this company!

21. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Prompt Service of Laptop repair

Very sincere in their service to collect, repair and return the laptop. My laptop casing was broken at the back, they kept me informed at each stage of the repair. I recommend their expertise to use if you are in need as I feel they are a trust worthy company.

16. april 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Monica

Thank you for your kind words—we really appreciate you taking the time to share your experience.

We’re pleased to hear that you felt well informed throughout the repair process and that your laptop was returned to you in good condition after the casing repair. Keeping our customers updated every step of the way is something we take seriously, so it’s great to know that came across.

Your recommendation means a lot to the team, and we’re glad we could provide a service you found trustworthy. If you ever need us again, we’ll be here to help.

The Ologic Team

Bedømt til 5 ud af 5 stjerner

Excellent repair

Booked a repair of my visual impaired sons laptop through sky protect. They repaired the hdmi port and replaced caseing without formating any of his special visual impairment sofrware. It looks brand new and they even sent a packet of haribos to sweeten it off.

18. april 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Johnny

Thank you for taking the time to share your experience—it really means a lot to us.

We’re especially pleased to hear that your son’s laptop was repaired successfully, and that the HDMI port and casing were sorted without affecting his visual impairment software. We understand how important those setups are, so the team always takes extra care in situations like this.

It’s great to know the laptop came back looking like new, and we’re glad the little bag of Haribos added a nice finishing touch!

Thank you again for your kind words and for trusting us with such an important repair.

The Ologic Team

Bedømt til 5 ud af 5 stjerner

PS5 controller repair

PS5 controller was returned in good time after a repair they even cleaned it and left a hand written note with haribo. Great service.

17. april 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Samuel

Appreciate you taking the time to leave this! 🎮

Glad to hear your controller was turned around quickly and came back in top condition. The team always tries to add those little extras—cleaning it up and a few Haribos never hurt!

Enjoy the gaming, and if you ever need us again, you know where we are!

The Ologic Team

Bedømt til 5 ud af 5 stjerner

I had a fantastic experience with the…

I had a fantastic experience with the repair team at Ologic, particularly Scott and Gary. From start to finish, the process was seamless and completely stress-free.

I was able to send my Bose headphones in easily from the comfort of my home, and they were returned promptly in perfect working condition. The communication and service throughout were excellent, and it’s clear they take pride in their work. (The little positive affirmation on the sticky label is a nice touch also).

I would not hesitate to recommend their service to anyone, truly first-class service.

16. april 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Tosin

Thanks so much for taking the time to share this—what a brilliant read!

We’re really pleased to hear everything felt seamless and stress-free from start to finish, exactly how it should be. We take a lot of pride in making sure every repair (and every customer journey) is spot on.

Glad your Bose headphones made it back home safe, sound, and working perfectly again. And yes… we like to sneak in those little touches where we can—sometimes it’s the smallest things that make the biggest difference 🙂

Thanks again for the recommendation, it genuinely means a lot to the whole team. If you ever need us again (hopefully not too soon!), we’ll be here ready to help.

The Ologic Team

Bedømt til 5 ud af 5 stjerner

100%

Great communication from day 1 of receivingmy laptop,they checked every spec of the laptop and even gave it a clean i side/out, and when it was returned back it was boxed very carefully and also had a sweet treat in the box that I wasn't expecting at all. I would 100% deal with this company again if my laptop goes down for repair again

15. april 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Shabeer

Thanks so much for taking the time to leave such a comprehensive review!

We’re really pleased to hear the communication stood out from day one – we know how important it is to keep you in the loop while your device is with us. Our technicians take real pride in giving every device a thorough check (and a bit of a freshen-up inside and out!), so it’s great to hear that didn’t go unnoticed.

And I’m glad the little sweet treat made it safely to you – just our way of adding a small smile to the return 😊

If your laptop ever does need us again (hopefully not too soon!), we’ll be right here and ready to help.

All the best,
The Ologic Team

Bedømt til 5 ud af 5 stjerner

Excellent prompt service, very thorough.

Booked a repair for a cracked screen on laptop through D&G insurance, Ologic contacted me straight away with collection details and fixed it promptly. Not only did they fix the screen they noticed a bulid-up of dust inside the device and cleaned it.
Would definately recommend Ologic.
Many thanks Scott and Gary for great service.

11. april 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Julie

What a brilliant review—thank you!

We’re really pleased everything ran smoothly from the moment you booked through D&G right through to getting your laptop safely back with you. A cracked screen is never ideal, so it’s great to hear we got you sorted quickly.

We always keep an eye out for those little extras too, giving the device a clean and clearing out dust is all part of making sure it comes back not just fixed, but refreshed and running at its best.

Thanks again for the recommendation, it genuinely means a lot to the whole team.

All the best,
The Ologic Team

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, very quick and efficient. Also some nice touches with the packaging for returning the laptop. Thanks Gary and Isaac

12. april 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi John

Thanks so much for the great feedback!

We’re really pleased to hear everything was quick, efficient, and hit the mark — that’s exactly what we aim for.

Glad you noticed the little extras with the packaging, we like to make the return feel a bit more personal (and less like just another box turning up at the door!).

Thanks again for choosing Ologic — we really appreciate the recommendation.

The Ologic Team

Bedømt til 5 ud af 5 stjerner

Excellent service

Very pleased to receive my watch back at the right time.

9. april 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Carol

Thanks for your lovely feedback!

We’re really pleased to hear your watch made it back to you right on time, exactly how it should be!

If you ever need us again, we’ll be ready and waiting. Thanks for choosing Ologic.

The Ologic Team

Bedømt til 5 ud af 5 stjerner

Wonderful service …

Wonderful service from collection to return. I have used this company on numerous occasions and the repairs are always done to a high standard very quickly. Special mention to the technicians G & L who always go above and beyond,

8. april 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Carolyn

Thank you for such a fantastic review — and for coming back to us time and time again.

It really means a lot to hear that you’ve consistently had quick turnarounds and high-quality repairs, that’s exactly what we strive for every single job.

Going above and beyond is what we’re all about!

Thanks again for your continued support — we truly appreciate it.

The Ologic Team

Bedømt til 5 ud af 5 stjerner

Excellent service throughout.

Very fast and efficient service. Lovely staff when you speak to them (had to ring as I made a mistake when picking collection day). They keep you informed throughout and even sent a little treat along with the ipad repair. Couldn't recommend highly enough. Thank you.

7. april 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Siobhan

Thank you so much for the amazing review!

We’re really glad we could get everything sorted quickly and help fix the mix-up on the collection day — these things happen, and it’s what we’re here for.

It’s great to hear you found the team lovely to deal with and that our updates kept you in the loop throughout. And of course, we’re pleased the little treat went down well too — we like to add a small smile in with every repair!

Thanks again for the recommendation.

The Ologic Team

Bedømt til 5 ud af 5 stjerner

Can not fault ologic both times they…

Can not fault ologic both times they have fixed my tablets and never hand any issues would definitely recommend

31. marts 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Kimberly

Thank you so much for your kind words and for trusting us not once, but twice with your tablets – that really means a lot to us!

We’re delighted to hear everything has gone smoothly on both occasions with no issues, exactly how we like it! The team always aims to make the whole process as easy and reliable as possible, so it’s great to know that’s come across.

We really appreciate the recommendation and look forward to helping you again in the future if you ever need us!

The Ologic Team

Bedømt til 5 ud af 5 stjerner

Great Speedy and efficient service.

Great Speedy and efficient service.
Communication from Garry and Tomas was excellent and cheeky comment on box made me smile all day!

12. marts 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Thanks so much for the brilliant feedback! We are ecstatic to see such positive comments.

We like to think a good repair should come with a bit of personality too, so we’re glad the cheeky comment hit the mark and kept you smiling all day!

If you ever need us again (hopefully not too soon!), we’ve got you covered 👍

The Ologic Team

Bedømt til 5 ud af 5 stjerner

perfect from start to finish

perfect from start to finish, even sorted out a re delivery next day due to courier not staying long enough to answer the door. highly recommend many thanks

25. marts 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Daniel

Thank you for the great review!

We’re really pleased everything went smoothly from start to finish — and glad we could quickly get the re-delivery sorted for you. Couriers don’t always get it right first time, but we’ll always step in to make sure things get back on track as quickly as possible.

Thanks again for the recommendation — it’s genuinely appreciated by the whole team!

The Ologic Team.

Bedømt til 5 ud af 5 stjerner

A1 customer service

I cannot fault this company at all. When it comes to customer service they went above and beyond to fix my daughters laptop. The lady on the phone I spoke with was very polite and helpful, I didn't feel like just another number. The service felt personal. The engineers Gary and Kevin done a amazing job.
The laptop came back looking brand new. There was nice personal touches like the strawberry haribo packet which my daughter demolished.
Also there was a nice note saying they had also cleaned the dust from the keyboard. All in all I cannot fault them and I would highly recommend them to anyone!

23. marts 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Imran,

Thank you for such a fantastic review — we really appreciate you taking the time to share this.

We’re delighted to hear your daughter’s laptop is back in action and looking like new again.

It’s especially great to hear that the service felt personal and that you felt well looked after throughout — that’s exactly what we aim for with every repair.

And it sounds like the strawberry Haribo didn’t stand a chance!

Thanks again for your kind words and recommendation — it genuinely means a lot to the whole team.

The Ologic Team

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service! The communication was clear and consistent. They were quick with both collecting and repairing my computer, and they kept me updated throughout the whole process.
There was a small issue with the courier not showing up on the scheduled day, but when we contacted Ologic, they were very polite and apologized, even though it wasn’t really their fault.
Overall, very professional and friendly service. Also thank you for the sweats! 😊

18. marts 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Thomas

Thank you for your fantastic review!

We’re really pleased to hear that you found our communication clear and consistent, and that the whole process—from collection through to repair—was quick and smooth. Keeping you informed every step of the way is something we place a lot of importance on.

We do apologise again for the courier delay. While it was outside of our control, we always want the experience to be seamless, so we appreciate your understanding and kind words about how it was handled.

And we’re glad you enjoyed the sweets —it’s our little way of adding a personal touch!

Thanks again for choosing Ologic, and we hope to be of help again in the future.

The Ologic Team

Bedømt til 5 ud af 5 stjerner

Impeccable Service

As soon as D&G logged my repair, I received a call the next day from Ologic - they arranged home pick-up the following day. Kept me informed of every stage from pick-up to receiving my equipment in the workshop, to repair and checks etc. Within a couple of days my equipment was returned with a personalised note and a little packet of sweets from the technicians.
I call that impeccable service.

27. februar 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Angry Bird,

Firstly, we’re very glad we managed to keep the Angry Bird calm and happy!

Thank you for taking the time to leave such a fantastic review. It’s great to hear that everything from the call after Domestic & General logged the repair, through to the home collection, regular updates, and the return of your equipment all went smoothly. Keeping customers informed every step of the way is something we take real pride in.

We’re also really pleased that the personalised note and the little packet of sweets from the technicians put a smile on your face. Those small touches are our way of reminding people there are real humans behind the repairs.

Thanks again for your kind words and support. If anything ever does go wrong again, we’ll be ready to help — hopefully before the Angry Bird gets launched again!

Regards
The Ologic Team

Bedømt til 5 ud af 5 stjerner

Not just another repair company :)

I recently used Domestic & General for my PS5 repair and Ologic were the repair centre that it was sent to, The process via the iOS app and online tracking was seamless and transparent. My console was fixed and returned within three days, which exceeded my expectations from the get go.

What truly stood out to me was the personal touch. A message of hope on the box, a small pack of sweets and a 'Enjoy Happy Gaming' note on the repair form. It was so nice to see and I really needed it. It’s these small, thoughtful details that make Ologic feel human rather than just another corporation. Highly recommended!

11. marts 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Sully

Thank you for such a thoughtful review.

We're delighted to hear that the whole repair process through Domestic & General went smoothly and that your PS5 was repaired and returned so quickly. Our team always aims to keep the process clear, transparent and efficient, so it's great to know the tracking and updates worked well for you.

It's especially nice to hear that the personal touches made a difference. The message on the box, the sweets, and the note on the repair form are simply our way of reminding customers that there are real people behind the repairs, and we're really pleased that it meant something to you.

Thank you again for taking the time to share your experience and for your kind recommendation of Ologic. We really appreciate it, and we hope you enjoy many more hours of happy gaming! 🎮

Regards
Mitch

Bedømt til 5 ud af 5 stjerner

Still waiting for domestic and general…

Still waiting for domestic and general review request for OLOGIC so
Decided to go direct we have a autistic son and I can’t count how many times OLOGIC have repaired his tablet every time the repair is done quickly and efficiently couldn’t recommend them enough thanks again OLOGIC no doubt you will be seeing his tablet soon lol

2. marts 2026
Uopfordret anmeldelse
Ologic-logo

Besvarelse fra Ologic

Hi Wayne

Thank you for taking the time to leave us such a kind review, it really means a lot that you chose to come directly and share your experience.

We’re delighted to hear that we’ve been able to help each time your son’s tablet has needed repairing. Our team always aims to make the process as quick, smooth and stress-free as possible, so it’s great to know that’s been your experience.

Please don’t hesitate to reach out whenever you need us – we’ll always be happy to help (and we’ll keep an eye out for that tablet making another appearance! 😄).

Regards
Mitch

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere