Meaco (U.K.) Limited Anmeldelser 

Awful company with no protection for real buyers at all.
The bots are snapping these up and listing them on eBay for double!!
I had 4 computers open I got one added in each basket (I wasn’t buying them all just see what I could get first) then literally 30 seconds later all sold out!
Awful! I won’t be buying my purchase in the winter ready for next year from this company.

Had many customers like myself on hold for two weeks with promises of stock, day and night, i was told stock in 10am on the 10th, i had air-con in my basket and then sold whilst it was in my basket waitining to pay- MASSIVE CON - I WILL NEVER BUY FROM HERE AGAIN!

So disappointing, their customer service is dreadful. They’re just ignoring everyone! Please don’t buy from them.

Really unfair sales technique

Waste of everyone’s time.

This has been one of the worst online purchasing experiences I’ve had.

The complete lack of a proper pre-order or reservation system is baffling. Genuine customers with an established purchase history should have been given priority over what turned into a chaotic free-for-all. Instead, the system appeared to reward bots and automated buyers while legitimate customers were left with virtually no chance.

The checkout process is equally unacceptable. Even after managing to add an item to your basket, it still isn’t reserved, meaning it can disappear before you complete payment. What’s the point of a basket if it offers no protection whatsoever? It’s a fundamentally broken purchasing experience that wastes customers’ time and creates unnecessary frustration.

Communication around stock availability has been just as poor. There was inconsistent and misleading information about when stock would be available, leading to countless wasted hours refreshing pages, monitoring updates, and trying to buy a product that was effectively impossible to secure.

The entire process feels like it was designed without any consideration for genuine customers. Instead of implementing even basic measures to improve fairness, the company left buyers to compete in a system that simply doesn’t work.

After this experience, I’ll be taking my business elsewhere. I won’t be rewarding a company that delivers such a woefully inadequate purchasing experience.

This company is stuck in the 1990s & doesn’t have the infrastructure to compete in the modern world. Absolutely terrible experience staying up after three night shifts to try and buy an Aircon unit… only for them to be bought up by bots and sell out within 30 seconds.

I will by an Aircon unit this year, and I’ll be going to a different brand (probs can’t get a Meaco one either… imagine being a company in July of one year and no stock to sell until the next year… WTF).

All units will be bought my automated scalpers before you can even put in your card details.
Meaco do not care if you have it in your basket, they don't care if you've put in your card details.
Absolutely 0 care for their actual customer base and more than happy to let people resell their devices for double the money for profit during one some of the worst heatwaves the EU have ever experienced.

Every time they have a restock of the air conditioning units they are sold out in seconds, and less than two minutes later tonnes are listed on eBay. They can’t keep up with demand and scalpers/bots are destroying their image.

They treat their own customers awfully; poor communication, nothing done to make sure treatment is fair and appropriate, during a heatwave when they have very vulnerable customers. Treating this like a joke. Shameful; one of my worst customers experience. Awful website and platform, communication and customer experience. Will choose another brand next time aircon back in stock. - 3 days in a row they see hundreds and hundreds of their customers struggling and selling to bots and ebay scalpers, during a heatwave, shameful.

A company that has absolutely terrible customer service anyway (totally ignores customers with issues on their products) is now actively supporting scalping and resale profiteering......AVOID.

Not only is the customer service terrible to start with, on their first recent release they put no bot protection at all, so instantly there were over 60 of the product on ebay for double/triple the price, they then actively lied to and deflected customers away from their product release purely to let all the bots and scalpers get them! On the 16,000 BTU release they confirmed that due to technical issues, the product would be released the following day. Very shortly after, they then released all the stock on their website. Guess what - now all on ebay for triple the price. They rapidly deleted their notifications of the following day release, to pretend it never happened.

Integrity is everything in business and Meaco has proven they have ZERO

Really unhappy with Meaco.
They are allowing bots to come along and buy all their air con stock to then add to eBay at double the price! As a business there are many ways to stamp this out but Meaco are choosing not to.
There are vulnerable people that need (not want) these and we stand no chance.
Disappointed is an understatement!!

This company is shit, low volume, bad customer service. All the stuff are made in China, bad quality. Just buying reviews to make it looks nice.

I’m very disappointed with how Meaco handled the recent restock information for the Cirro portable air conditioners. Stock issues are understandable — demand is high and supply is limited — but what is not acceptable is the misleading communication from their Facebook support team.

On the morning of 30 June, I was told directly by Meaco’s Facebook team that the next restock would be “at the beginning of July.” Based on that information, I didn’t expect anything earlier. Yet that same afternoon, stock quietly appeared on their website with no announcement, causing many customers (including myself) to miss out.

What makes this worse is that Chris, the founder, publicly stated in a Facebook video that the company already knew there were around 550 units available. This means the Facebook team’s message was not just inaccurate — it contradicted information the company already had. When I raised this issue, customer service repeatedly sidestepped the point instead of acknowledging the inconsistency.

I fully understand limited stock. What I do not accept is being misled and then seeing the team avoid responsibility for providing contradictory information. Customers rely on accurate updates, and in this case, the communication was unreliable and unfair.

The company deceives customers regarding product release dates, claiming it had been delayed then releases them anyway so they can be snapped up by scalper bots. Clearly untrustworthy - if you can't count on them to keep their word what can you count on them for?

I am incredibly disappointed with how Meaco handled the restock of the Cirro 16K Cooling and Heating unit yesterday (09/07). The launch was scheduled for 10:00 AM. Approximately 1 hour and 15 minutes into the release, the website experienced severe technical difficulties.

Meaco then posted an official update on their Instagram story, explicitly advising customers that due to these technical issues, the release would be postponed until the following day (10/07).

Relying on their official word, I closed the site, only for Meaco to quietly release all of the 16K units just a few minutes later. Predictably, the entire inventory sold out in mere seconds.

Not only did Meaco actively misadvise their customers, but their lack of website security allowed scalpers using automated bots to completely drain the stock. A reputable company should have basic bot protection in place, such as cancelling multiple orders linked to the exact same credit card or shipping address.

Because of this chaotic and unfair process, there is now no stock available of this model until September or October 2026. This was a disgraceful buying experience. I will happily take my money elsewhere to a company that actually values its customers and handles high-demand releases fairly.

My experience with Meaco (U.K.) Limited has left me with serious concerns about the company's communication, transparency, and approach to customer service.

During the launch of the Cirro® 16,000 BTU and 12,000 BTU units, the company published a social media Story stating that, because of technical issues, the release had been postponed until the following day. Like many other customers, I relied on that announcement, stopped refreshing the website, and assumed there would be another opportunity to buy the next day.

However, shortly afterwards, stock became available despite the earlier message. By the time many genuine customers realised what had happened, the units had already sold out. Almost immediately, listings for the same models began appearing on resale platforms such as eBay at significantly inflated prices. Whether intentional or not, the outcome was that many ordinary buyers missed out while resellers appeared to benefit.

What disappointed me even more was the company's response afterwards. The original social media Story was removed, making it difficult to verify the sequence of events, and responses to negative reviews appeared to rely on the same standard explanation—that a technical issue caused the release to go live unexpectedly. Rather than acknowledging the frustration this caused or accepting some responsibility for the confusion, the replies felt impersonal and dismissive.

The situation became even more frustrating when customers who questioned the company's handling of the launch reported being blocked on social media instead of receiving meaningful answers. From my perspective, this gave the impression that criticism was being silenced rather than addressed.

Based on this experience, I have lost confidence in Meaco's communication and customer care. Customers deserve clear, accurate information during product launches, especially when demand is high. When mistakes happen, companies should be transparent, preserve the public record of what was communicated, and engage honestly with the people affected.

For those considering purchasing from Meaco, I would encourage you to research other customers' experiences and make your own informed decision. Unfortunately, based on what I experienced, I cannot recommend the company.

My dehumidifier has stopped working during the warranty period.

Contacted Meaco more than three weeks ago but no reply. Tried phoning but can’t get through to a person.

Suspect they will finally get back to me in time for winter.

Very poor service.

I recently bought "Meaco Cirro+® 14000 BTU Super Quiet Inverter Smart Portable Air Conditioner - Cooling Only" and am so happy with the quality of the product and its effectiveness. It's extremely hard to order due to high demand, but luckily I was able to buy one.

Highly recommended if you find it available; just buy it without any second thought.