Won the lottery with our house manager At Queens View. Friendly and caring , approachable with a very hands on positive attitude to resolving any problems big or small. She came in new to the role and... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Won the lottery with our house manager At Queens View. Friendly and caring , approachable with a very hands on positive attitude to resolving any problems big or small. She came in new to the role and... Se mere
Virksomheden har svaret
From my mum, who lives in an apartment. Lucy Waters is a very approachable, efficient, competent house manager. Any request from residents, old and new for help with anything like totally diffe... Se mere
Virksomheden har svaret
My Mother lived the last, and probably the best, years of her life in Trinity Court Halifax. The community, friendship and support she found was amazing. A well organised environment where the stress... Se mere
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I recently visited Beeches Gate to see a resident and managed to get myself a bit lost! Amanda, the House Manager, was so friendly and took the time to point me in the right direction. While I wa... Se mere
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We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
Skrevet af virksomheden

100 Holdenhurst Road, BH8 8AL, Bournemouth, Storbritannien
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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Aleks Clayton was an amazing help in guiding me through the complex process to secure the assisted living allowance for my 88 year old mother who struggles with Alzheimer's.
She not only help with the process, she proactively contacted the DWP to chase the claim. She also guided me to secure other support she can apply for.
Aleks is the Entitlements Manager.

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My wife and I moved into Isabella House, Hertford, in December 2025.
The Residents and House manager, June, have helped us to enter into and find a comfortable fit into our new home and its lively community.
Our House Manager June is very approachable, often going above and beyond to help out in a caring manner. We are particularly pleased to find that we are able to join in with activities, entertainments and celebrations as they occur in Isabella House and recently in Edward House "birthday celebrations".
We think its great that efforts are made on both developments to come together for entertainment and celebrations, and with this thought in mind it would be great if residents of Isabella House could sometimes use the excellent catering facilities in Edward House, at an understandable and reasonable extra cost.
We made the move into our apartment before we became to old to want to do it and, it seems to have been an excellent move, we have a delightful apartment and the location is just right to get into town. Many thanks to June and the management team.

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HOUSE MANAGER DAWSON GRANGE RIPON
I would like to give a big shout out to our House Manager Janet. She goes above and beyond for the homeowners here, coming in out of hours to put films on an evening for us. Bringing ice-creams when it’s too hot (from her own pocket I hasten to add). She is an absolute joy and an asset to McCarty and Stone.

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Amelia Court. House manager Aimie was incredibly helpful, friendly and professional throughout my visit. Was very welcoming and supportive, a pivotal member to your company!

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It's the manager of isabel court cowick Street exeter that deserves a gold award she goes above and beyond to help where ever and when ever she can

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We stayed at the guest suite at Hampson Court, whilst visiting family, and the suite was perfect! Very clean and had all the amenities we needed for our visit, Vanessa Deans, the house manager provides an immaculate service.

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The bottom bed sheet was stained. No razer socket or plug for electric toothbrush in the bathroom

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My husband and I visited Leedham Court in Hebden Bridge on July 2026. We are McCarthy and Stone residents in Sunderland, but used the guest suite at Leedham Court on a couple of days break, which was spotless and well appointed. We had a very comfortable stay. A special mention for the House Manager, Tracy, who was very helpful in all ways, especially suggesting restaurants. She seemed very knowledgeable about the area too, mentioning train services etc.

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The manager has been away for much of the recent months due to personal reasons. M.Stone have failed to provide a full time temporary manager. What have we paid for?Action now

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What a fabulous space this is! Since Margaret arrived as the on-site manager, there has been a noticeable increase in residents becoming more socially active and involved.
From fashion shows and coffee mornings with scones to garden activities, there is always something happening, and everyone is welcome to join in.
It is a little oasis, tucked away and perhaps well hidden, but an absolute gem nonetheless.

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Had I written this review after we moved in 8 years ago and at any time up to around 3 years ago then the stars awarded to Greenwood Grove in Glasgow would’ve been 1. Since then much water has flowed under the bridge and a change of local management at both Area Operational and House level now justifies my Five Star Rating. Our Independent Living Development of 68 flats in two buildings is, fundamentally, very good, well built, comfortable and now well maintained and it is situated in a highly desirable area in the South of Glasgow, close to many facilities and amenities. However, these developments are only as good as their House Managers and we couldn’t be luckier in that regard. Douglas Banks has been with us now for almost 3 years and is by far the best manager we’ve had. He’s professional, hard working and extremely supportive and attentive with a caring, sincere and kind disposition. He takes a huge and personal pride in our development and has worked hand in glove and tirelessly with our Residents’ Association to ensure that it lives up to its original title as being one of McCarthy Stone’s ‘Platinum Range’. He is very ably and noticeably supported by our Area Operations Manager, Elizabeth Combe, who also worked tirelessly, together with the local Customer Services Manager, Debbie Heaney, to help address the problems we had previously encountered over a number of years. That hard work and close cooperation between Management and our Residents’s Association has resulted in there being a waiting list of people wanting to purchase property here. Long may that continue!

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We had a lovely afternoon Wimbledon celebration of Pimms + strawberries & cream all arranged by our brilliant house manager Elizabeth at Lonsdale Park in Oakham.

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Still waithing for M&S to deal with my problem.I am not going away.

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Daisy Hill Court was opened eight years ago yesterday,A wonderful and delicious BBQ was enjoyed by the residents.Prepared by the hard working chefs and kitchen staff, the variety of salads and sauces added to the taste experience. So,thanks to all especially our manager, Kelly and her staff who made this a very special day’s. Veronica Rogers

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Beaumaris Court is a lovely place! The decor is classy and fresh, Natasha, the house manager is friendly and professional. It really is a lovely place

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The Manager at Rykeneld Court
Went above and beyond after helping our 93 year Aunty when she had an infestation of Ant's. As we were away on holiday, Kadina got some Ant powder, cleared out all the cupboards and fridge freezer then checked on her regular as our Aunt was really frightened of the Ants as there was so many. Then she cleared all the Dead Ants away and made sure everything was clean and puts everything back. We could'nt ask for any more from Kadina, what a kind and professional Lady. Wonderful Manager.

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On 8 July 2019 Daisy Hill Court opened. Every year we have a BBQ to celebrate. This year's was excellent again with delicious food prepared by our own Chefs. The event was organised by our lovely Manager and we were all served by our caring staff.

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We went to Casterbridge court, Dorchester. We reached out to Jules (House Manager) to offer a small talk part of the residents coffee morning. As a small local hearing company, we went to show how our services work, offer residents a hearing check and offer any advise. Casterbridge Court is impeccable in everyway and with Jule's help, we had a great visit there!

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We stayed at Marden Lodge in Whitley Bay in order to see my mum for a few days. The guest room was perfect for what we needed and was very clean and presentable.

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I moved in when this development first opened and have no regrets. I do have second-hand experience of this type of living. Both my mother and father-in-law lived in similar, not McC&S . I rate the experience highly. It is just what I require at my situation. The Barnsley house manager, Nicola, is friendly, helpful when needed, with no bad vibes at all. Those living in are as one would expect, generally friendly, in fact it’s similar to living on a road. I would recommend Beckett Grange when asked. And also McCarthy and Stone elsewhere, for a place to live.
Being near to the town centre is a bonus,.

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