The ability to buy the tiles is individual items was great as well as being able to collect the items. The only reason not 5 Stars was the date available to collect was a longer lead time than expecte... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The service& delivery was first rate & when it was supposed to be. More importantly the tiles were beautiful & fit into my kitchen scheme with finesse. My decorator said these were such easy tile... Se mere
A huge thank you to Celeste for her super customer service. She went above & beyond to reassure me of my tile choice! Celeste also took the time to find grout & tile samples & send me photos. Than... Se mere
After visiting the store, I proceeded to order the tiles online which was an easy process and the delivery was fast. Tiles look beautiful and I’m very happy with them. Taking one star off as the store... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Mandarin Stone are one of the largest suppliers of natural stone tiles in the UK. With our first showroom opening in Bath back in 2000, we now have 16 inspirational tile showrooms across the UK. These are located in Bath, Bristol, Cambridge, Cardiff, Cheltenham, Exeter, Fulham Road, Harpenden, Harrogate, Marlow, Monmouth, Petersfield, Primrose Hill, Tunbridge Wells, Weybridge, and Wilmslow. We offer a range of high-quality and authentic tile collections suitable for walls and floors, including limestone, marble, porcelain, ceramic, and patterned tiles. From contemporary and traditional to bold and simple, our wall and floor tiles can be used to create a multitude of looks depending on your style. We love how each of our tiles are completely unique, all with varying finishes, colours and textures that can bring any space to life. Whilst many of our tiles are suitable for transforming indoor areas, we also stock a comprehensive selection of outdoor tiles that turn any garden or patio into a functional living space. Browse Mandarin Stone tiles online or visit your nearest showroom. Our showrooms offer unlimited interior inspiration, with appealing lifestyle and gallery displays to help you find your perfect tiles. For more information about our stone tile collections, get in touch today by calling +44 (0)1600 715444 or sending an email to info@mandarinstone.com.
Kontaktoplysninger
Wonastow Road, NP25 5JA, Monmouth, Storbritannien
- 01600 715444
- info@mandarinstone.com
- www.mandarinstone.com
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Floor renovation success
Contacted for advice about care of my 20 year old Mandarin Stone limestone floor and purchased the recommended treatments - couldn't be more delighted with the result - Floor looks like new - so kind and helpful too about products for rust stains on outdoor tiles and mould treatments- yet to do those jobs but anticipate success!
15. maj 2026
Besvarelse fra Mandarin Stone
Hi Jane, it’s fantastic to hear that your limestone floor looks as good as new! We’re thrilled that our team could offer their advice and help you find the right products for your indoor and outdoor tiles. Best regards – MS
The staff at Mandarin Stone in Petersfield are very helpful and friendly
The staff at Mandarin Stone in Petersfield are so helpful and friendly. They go above and beyond in trying to accommodate what you are looking for and on my last visit kindly gifted me a few sample tiles for our kitchen window having placed a previous order with them. I would definitely recommend visiting them for any of your tiling requirements.
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Mandarin Stone
Hi there, we’re delighted to hear that the team at our Petersfield showroom went above and beyond to help you find the right tiles for your project. We appreciate your recommendation, and we’ll be sure to share your kind words with the team. Best regards – MS
We had a fantastic experience from the sales assistant and fantastic stock.
We had a fantastic experience in Mandarin Stone Store in Harpenden. Various tiles to choose from at different price points. The sales assistant Dee was particularly helpful! Thank you very much
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra Mandarin Stone
Hi Jamie, it’s wonderful to know that you had a fantastic experience at our Harpenden showroom and that Dee was so helpful. We’ll be sure to pass on your kind words. Best regards – MS
Fabulous tiles
Easy veto order, a great selection and stunning tiles for use in our family bathroom, they look amazing.
13. maj 2026
Besvarelse fra Mandarin Stone
Hi Joy, we’re thrilled to hear that you found the ordering process easy and that your new tiles look stunning in your bathroom! Best regards – MS
Jakob Ash wood effect tiles
Ordered 80sqm of Jakob Ash wood effect tiles, the quality and print of tiles are some of the best I’ve seen compared to other shops. Delivery was also very quick received the tiles within 5 days. Overall 10/10
17. maj 2026
Besvarelse fra Mandarin Stone
Hi Mohammed, thank you for your fantastic review. It’s wonderful to hear that you were impressed with our Jakob Ash wood-effect tiles. We’re sure they look brilliant in your space! Best regards – MS
Damaged tiles delivered, not as seen on the website
Some of the tiles delivered broken and it took them a long time to reply to my email. Also the tiles I ordered do not look as impressive as the pictures they put on the website.My project was delayed because it took them forever to reply, still waiting for replacement tiles
7. maj 2026
Besvarelse fra Mandarin Stone
Thank you for your feedback. We are sorry to hear that you have been disappointed with your experience.
We regret that some of your tiles arrived damaged and understand the frustration this can cause when working to project deadlines. Whilst breakages in transit are fortunately rare, they can occasionally occur, and we always aim to resolve such issues as quickly as possible.
We were particularly concerned by your comments regarding communication, as our company policy is to respond to all customer emails within 24 hours. Having reviewed our records, we cannot identify any significant delays in our correspondence, although we appreciate that waiting for replacement stock can understandably feel frustrating when a project is ongoing.
Regarding the appearance of the tiles, we always endeavour to represent our products as accurately as possible through our photography. However, as many of our tiles are made from natural materials or feature significant variation in colour and texture, there can be differences between website images and the tiles received. For this reason, we always recommend viewing samples in your own home and lighting before placing larger orders wherever possible.
We understand your disappointment and are sorry that your experience has not met expectations. If you are still awaiting replacement tiles, please contact us directly with your order details so that we can review the current status and ensure the matter is progressed as quickly as possible.
Besvarelse fra Mandarin Stone
Hi Mateusz, thank you for your 5* review. It’s brilliant to hear that you had a great experience and love your new tiles. Best regards – MS
Our second order from mandarin stone…
Our second order from mandarin stone and we’re really impressed once again with the quality of the tiles. They look really beautiful and have transformed our kitchen.
10. maj 2026
Besvarelse fra Mandarin Stone
Hi Sarah, we’re delighted to hear that you placed a second order and that they have transformed your kitchen. We hope to welcome you back in the future. Best regards – MS
Great tiles great prices
Great tiles great prices, best selection I found and incredibly helpful staff
12. maj 2026
Besvarelse fra Mandarin Stone
Hi there, it’s brilliant to know that you had a great experience and that the team was able to help. Best regards – MS
Besvarelse fra Mandarin Stone
Thank you for your review. We’re very sorry to hear that some of the tiles arrived damaged in transit.
Where damages do occur, we are always happy to arrange replacement pieces as quickly as possible, or alternatively offer a credit where the affected tiles can still be utilised for cuts or wastage on site.
Please do let us know if there is anything further we can assist with.
Excellent company to buy from
Excellent company! Great products and customer service; definitely recommend them.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Mandarin Stone
Hi James, we’re delighted that you had a great experience and appreciate your recommendation. Thank you for your kind feedback. Best regards – MS
Besvarelse fra Mandarin Stone
Thank you for taking the time to leave a review. We’re delighted you chose Mandarin Stone for your project.
Our deliveries are palletised to help protect the tiles in transit, and the delivery charges reflect the specialist handling and nationwide transport required for these orders. We do appreciate your feedback regarding the cost of delivery options and will ensure this is passed on to the relevant team.
Been in the Harrogate shop 3 times now
Been in the Harrogate shop 3 times now, each time ive dealt with someone different amd been really helpful woth projects ive got .. thankyou ☺️
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Mandarin Stone
Hi James, we’re thrilled to know that each time you visit our Harrogate showroom, the team has been so helpful with your projects. We appreciate your continued support. Best regards – MS
Besvarelse fra Mandarin Stone
Hi Will, it’s fantastic to hear you’re happy with the tiles and the customer service you received. Best regards – MS
Besvarelse fra Mandarin Stone
Hi Cindy, thank you for your review. We hope you love your new tiles. Best regards – MS
Besvarelse fra Mandarin Stone
Hi Carlos, it’s brilliant to know that you had a great experience! Best regards – MS
I have always experienced a superb…
I have always experienced a superb service from Mandarin Stone.
Helen Avoth Interiors
Home & Garden
22. april 2026
Besvarelse fra Mandarin Stone
Thank you for your wonderful review. We truly appreciate your continued support and are delighted that you always have a great experience. Best regards – MS
Great Customer Experience at Petersfield
Sam Hutson at the Petersfield branch couldn’t have been nicer. No hard sell. She went out of her way to be helpful and informative. I’d been to a few suppliers and this was definitely the best customer experience of all.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Mandarin Stone
Hi there, we’re thrilled to hear that Sam at our Petersfield branch made your experience so positive with her support. We’ll be sure to pass your kind words on to her. Best regards – MS
Tiles arrived on time and in good…
Tiles arrived on time and in good order. Delighted with the result.
Elsa Thring
28. april 2026
Besvarelse fra Mandarin Stone
Hi Elsa, we’re delighted to hear that you love the final result of your tiling project. Best regards – MS
Tile choice and delivery good
2. maj 2026
Besvarelse fra Mandarin Stone
Hi Ray, thank you for leaving us a 5* review. Best regards – MS
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