Really pleased with our new tumbled Dijon limestone floor, no broken tiles in >50 sq m of floor. Both deliveries (we got outside tiles as well) were excellent with careful & courteous delivery drivers... Se mere
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Se, hvad kunderne siger
Fiona (Harpenden) helped me select just the right flooring tiles for our kitchen and hallway. It was after a flood in our home and I had to choose flooring with limited time and a specified budget. Th... Se mere
It’s such a pity. I would love to give this store a 5* review because of the quality of their tiles and education around how to take care of them and lay them! But their delivery system is an abso... Se mere
Choice of tiles and display at Cardiff store was good, quality and something different. Michelle was most helpful in our tile choice and providing suggested Tile fitters list. A&C tilers the ver... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Mandarin Stone are one of the largest suppliers of natural stone tiles in the UK. With our first showroom opening in Bath back in 2000, we now have 16 inspirational tile showrooms across the UK. These are located in Bath, Bristol, Cambridge, Cardiff, Cheltenham, Exeter, Fulham Road, Harpenden, Harrogate, Marlow, Monmouth, Petersfield, Primrose Hill, Tunbridge Wells, Weybridge, and Wilmslow. We offer a range of high-quality and authentic tile collections suitable for walls and floors, including limestone, marble, porcelain, ceramic, and patterned tiles. From contemporary and traditional to bold and simple, our wall and floor tiles can be used to create a multitude of looks depending on your style. We love how each of our tiles are completely unique, all with varying finishes, colours and textures that can bring any space to life. Whilst many of our tiles are suitable for transforming indoor areas, we also stock a comprehensive selection of outdoor tiles that turn any garden or patio into a functional living space. Browse Mandarin Stone tiles online or visit your nearest showroom. Our showrooms offer unlimited interior inspiration, with appealing lifestyle and gallery displays to help you find your perfect tiles. For more information about our stone tile collections, get in touch today by calling +44 (0)1600 715444 or sending an email to info@mandarinstone.com.
Kontaktoplysninger
Wonastow Road, NP25 5JA, Monmouth, Storbritannien
- 01600 715444
- info@mandarinstone.com
- www.mandarinstone.com
Har besvaret 82 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The product is awful
Excellent communication and delivery
Well done basically, excellent communication from when I placed the order and the driver managed to deliver the stone slabs really well considering we have a narrow lane and steep drive. Highly recommend👍👍👍
Delivery costs!
Orders online and needed a few extra tiles (a couple broke during fitting) The delivery costs were higher than the tiles! Had to be pallet delivered.
So happy with our flooring and such a good experience
Fiona (Harpenden) helped me select just the right flooring tiles for our kitchen and hallway. It was after a flood in our home and I had to choose flooring with limited time and a specified budget. The Ostuni IvoryStone Effect Porcelain flooring looks stunning and has elevated the look and feel of our home. Thank you Fiona for your help and patience!
Excellent company
Excellent company. A wonderful selection of very unique tiles and bathroom furniture and we had excellent service from their Cheltenham Store.
Celeste was absolutely brilliant in…
Celeste was absolutely brilliant in helping to secure the order. The communication was professional, prompt and personalised. Without this, I would have been forced to go elsewhere. The delivery was great and of course the tiles are beautiful. Would highly recommend!
Our first ever experience of Mandarin…
Our first ever experience of Mandarin Stone, Harrogate has been fantastic. My husband and I had a fairly clear idea of what we were looking for to complete our bathroom renovation however we were extremely grateful of the guidance and advice provided by Isabel. She totally understood our brief and pulled together a selection of tiles for us to consider. It was also incredibly helpful to be shown a selection of 'real life' installation photos. After leaving the store with a few samples, Isabel also e-mailed me further images of installations featuring our selected tiles. We were delighted to return to the store later that day to place our final order. Communication throughout has been prompt and clear. We wouldn't hesitate to recommend Mandarin Stone - First class service from start to finish!
Great tiles, great experience
very easy to deal with and my request for earlier delivery was handled quickly and efficiently.
Great advice in the Weybridge store!
We received great advice in the Weybridge showroom, helping us find some beautiful Moroccan style kitchen tile samples, and were given a number of samples to take home. After deciding, the tiles arrived within days, and were all intact, and look beautiful on the wall, with the antique white grout accompanying them.
Choice of tiles and display at Cardiff…
Choice of tiles and display at Cardiff store was good, quality and something different.
Michelle was most helpful in our tile choice and providing suggested Tile fitters list.
A&C tilers the very talented Andrew and Carwyn provided great service.
Only negative is having to pay £45 delivery as you cannot collect from store , collection is available from Monmouth
Really pleased with our new tumbled…
Really pleased with our new tumbled Dijon limestone floor, no broken tiles in >50 sq m of floor. Both deliveries (we got outside tiles as well) were excellent with careful & courteous delivery drivers. The showroom recommended the grout colour (almond) and I’m so glad we went with it - looks really classy and hopefully shouldn’t be too difficult to keep clean!
Beautiful, unique tiles. Very good service
Beautiful tiles for our renovation in York. We had a few questions about tiles and aftercare and experienced very good customer service from Nicole. Lovely company - thank you x
I came into the Wilmslow store a few…
I came into the Wilmslow store a few weeks ago and was greeted by Amanda. I had a number of different projects that I wanted tile samples for and Amanda was amazing. She went above and beyond to assist! highly recommend.

Besvarelse fra Mandarin Stone
such a pity
It’s such a pity. I would love to give this store a 5* review because of the quality of their tiles and education around how to take care of them and lay them! But their delivery system is an absolute nightmare… especially if you live in downtown London…
The last set of tiles ordered came in huge pallets and a wooden crate put together with a nail gun almost impossible to discard of. A size that was completely unnecessary and half empty. One tile was chipped.
Additionally it’s always a curbside delivery (meaning they won’t bring up the tiles to your flat) something you can’t even add on by paying extra…
Reliable and product true to promise.
Arrived as promised. Good quality product. Roadside delivery a bore.

Besvarelse fra Mandarin Stone
Great customer service and easy…
Great customer service and easy purchasing and delivery.

Besvarelse fra Mandarin Stone
Outstanding service and products
Simply, fabulous products and outstanding customer service. Particular mention for Amy who went above and beyond overseeing my order during a house move. Started renovations and I wouldn’t buy my tiles from anywhere else now! Bathroom tiles looks amazing.

Besvarelse fra Mandarin Stone
Brilliant quality
The quality of the tiles was outstanding, well worth the money paid. Customer service was brilliant as well, I was helped by Molly who picked out colour matched grout and mastic for me and even managed to add to my existing order to avoid paying double delivery. Would definitely use again.

Besvarelse fra Mandarin Stone
Excellent as always
Excellent customer service, friendly and helpful staff from showroom, head office and delivery driver we’re so happy with the quality of our beautiful bathroom tiles too.
This isn’t the first time we’ve bought from Mandarin Stone and certainly won’t be the last!

Besvarelse fra Mandarin Stone
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