I ordered two pairs of glasses from Lexxola from the EU. They were held up at customs, and it was clear from the start that they could not be delivered: the customs office and the trade supervis... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased the Mini Jet from Lexxola over six months ago and absolutely loved using it while traveling. Not only is it adorable, but it's also incredibly practical for packing on trips. Unfortunately... Se mere
Virksomheden har svaret
I received a pair of sunglasses as a Christmas gift, but unfortunately they broke after just a couple of wears. I reached out to customer service and was helped by Emily, who went above and beyond.... Se mere
Virksomheden har svaret
I had purchased two pairs of sunglasses and unfortunately one of them came scratched so I reached out to customer support & they gave me GREAT options to choose from. I really appreciate how they take... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Eyewear built for city life. Shipping Worldwide.
Kontaktoplysninger
Storbritannien
- customerservice@lexxola.com
- www.lexxola.com
3,7
Middel
105 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very special thank you to Emily who I…
Very special thank you to Emily who I had a pleasure to talk over the email. Unfortunately my package got lost by USP and I had to leave the country so after getting in touch with Lexxola, Emily emailed me back very fast. Very sweet and professional. She said they will be refunding the package as it has already arrived back to them. Definitely will be ordering from them again.
4. marts 2024
Uopfordret anmeldelse
Besvarelse fra Lexxola
Hi Eva,
Thank you so much for your lovely feedback, we really appreciate it and we're glad Emily could help. We look forward to seeing you again soon.
Olivia from the Lexxola Team x
Hesitant? let me change your mind
Had slight issues with one of the glasses i received and was immediately helped, treated kindly, and given a solution. I was helped by Emily and truly the experience i was given by her makes me want to rebuy all their products. I highly recommend shopping with Lexxola not only is the product worth it but the customer service backed up the brand. Will certainly be back!
5. marts 2024
Uopfordret anmeldelse
Besvarelse fra Lexxola
Hi Alieza,
Thank you for leaving such a fabulous review. Glad to hear Emily could be of help and we look forward to seeing you again soon.
Olivia from the Lexxola Team x
Unserious company
Unserious company, takes order for products that are out of stock. No communication about the delivery problems. Can not recommend to buy from them.
13. december 2023
Uopfordret anmeldelse
Besvarelse fra Lexxola
Hi Jagmann,
Thank you for taking a moment to share your experience with us.
We’re very sorry to hear about your disappointment with your order. We’re committed to delivering excellent service, and your feedback is greatly appreciated.
Some of our high-demand products are available on a pre-order-only basis while we work on restocking them as quickly as we can. All of the pre-order information is visible on each product page, but we apologise if this wasn’t clearly communicated.
One of our team members has previously contacted you, but please feel free to contact us at customerservice@lexxola.com. We would love to assist you further. Our team is available Monday - Friday from 9 to 6 BST.
Olivia from The Lexxola Team x
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.