Lemonpavilion Anmeldelser 

824
•
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Worst company ever, bought a sideboard then gets email saying who’s bringing it to Scotland Dundee and contacted courier after it not arrived and got told from courier they don’t even have the item ev... Se mere

Bedømt til 5 ud af 5 stjerner

I came across this company whilst perusing the B & Q website. I dealt directly with Lemonpavilion and found their phone line helpful in answering my queries. I proceeded to order fence panels and w... Se mere

Bedømt til 5 ud af 5 stjerner

Easy to order. Quick to arrive. Well packaged and protected! Such a lovely clock in every respect and perfect for our newly built orangery.

Bedømt til 5 ud af 5 stjerner

First time I have ordered something - I have been very very impressed with the communication, delivery times and quality of the product I received. Thank you.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

824 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 16 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(824)

58 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great quality furniture

Great quality furniture. Delivery as promised - even though we had extreme weather - great communication. No problem whatsoever. Table that I ordered was fantastic quality and extremely well packaged. Very competitive prices too. Will purchase again from this company.

10. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

BEWARE - buy at your peril

Bought two chests of drawers with a 3-5 day delivery. Delivery didn’t happen during this timescale inspite of me repeatedly phoning and being told it would be there on day 5. Since I’ve cancelled, after many requests to do so, they have suddenly offered a delivery. Communication is appalling as you have to through B & Q. I was effectively told off for approaching them directly. I’m sure they will blame B & Q but the emails I’ve received promising delivery have come directly from Lemon Pavilion. Have just received an email asking for £50 before they’ll refund my money. As they haven’t fulfilled their contract, I’m not paying £50. Perhaps it would have been more appropriate to offer me compensation for this chaotic episode which has taken up an enormous amount of my time over the last 4-5 days. Lemon Pavilion are blaming B& Q but I spoke to them directly and have responses from them. Still trying to get a refund on 27th December. AVOID!

9. december 2024
Uopfordret anmeldelse
Lemonpavilion-logo

Besvarelse fra Lemonpavilion

This review is not about Lemon pavilion. It is about an order that you placed on B&Q and the terms and conditions of B&Q will apply.

Bedømt til 1 ud af 5 stjerner

Worst experience ever

Worst experience ever. Avoid them.

They have the worst material ever and they deliver late and do not accept refunds without you paying 50 GBP back.

2. oktober 2024
Uopfordret anmeldelse
Lemonpavilion-logo

Besvarelse fra Lemonpavilion

I am very sorry to see this review.

We requested further information from you, through trustpilot to investigate your comments. You didn't supply information for us to check.

We have since found your order and realise this was an order through B&Q where the issues you faced were caused by B&Q and not Lemon Pavilion.
B&Q have their own website and their own staff to manage orders going through their marketplace.
B&Q also have their own terms and conditions for returns which are not within Lemon Pavilion's control.

B&Q accepted liability of the issues you faced and facilitated us with a way to collect the item you no longer wished to have, and we organised the return at no further costs to you.

Please accept our sincere apologies for the issues you faced, and we extend these apologies from B&Q also.
We are pleased this was able to be resolved for you following our contact with B&Q to inform them of the issue with their website and your order.

Bedømt til 5 ud af 5 stjerner

Quality dining chairs

Just received my French style cross back dining chairs.
They look lovely and quality is good, for a very reasonable price.
Also fast and free delivery.
Highly recommend.

16. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top Marks

Ordered the lattice lamp, really pleased with the purchase and service. Cam well packaged and faster than anticipated. Will use again

2. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not buy from this seller because they sell damaged products

I bought a tall black iron vase from Lemonpavilion because they were a verified seller on B & Q and the vase arrived damaged. The iron on top of the vase was torn so the lid on the vase could not sit properly on top of the vase. I requested for a collection and refund of the damaged product and l was offered collection of almost one week later. Their customer service is horrible and very unsupportive and l received no apologies for the inconvenience of receiving a damaged product. After reading their reviews it appears that they have a pattern of selling damaged products and failing on collection dates hereby delaying your refund. I have had to drag this huge heavy box to return at B & Q. This product is made of metal and could not have been damaged in transit on the way to me but a defect right from their warehouse which should have been detected before sending out to me. From previous buyers experience as well as mine, this company seems to think it is alright to consistently send out damaged products to its customers and this is certainly not right. I do not recommend this seller. Buyers please beware.

19. september 2024
Uopfordret anmeldelse
Lemonpavilion-logo

Besvarelse fra Lemonpavilion

We are sorry you felt motivated to write this bad review.
Having looked at this it was reported to us at 22.24 last night, our rep contacted you at 8.59am this morning,
We offered to collect this from you Tuesday 24th September, as this is next day for collections to be booked with DPD. We also offered you to return to your local B&Q store should you wish this to be returned and refunded more promptly.

Our team have acted according to protocols and responded within a timely manner to address your issue.

Bedømt til 1 ud af 5 stjerner

Do not buy from them!

They are a verified seller on B&Q website. Bought gate back in July from them but not suitable so trying to arrange a return- 5times promised and I’ve sat in all day but still no collection, no refund and no sign of it being resolved. And only emails- no one to talk to! DO NOT BUY FROM THEM!

1. september 2024
Uopfordret anmeldelse
Lemonpavilion-logo

Besvarelse fra Lemonpavilion

We are ever so sorry to see this review.
Having looked into this i can see we instructed the courier to collect this on multiple occasions and these all failed.
The couriers were extremely unhelpful and we can only apologise for the failed collections that occurred. We understand your frustration completely.
I can see we arranged a different collection method for you and this has now been returned and refunded.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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