Worst company ever, bought a sideboard then gets email saying who’s bringing it to Scotland Dundee and contacted courier after it not arrived and got told from courier they don’t even have the item ev... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I came across this company whilst perusing the B & Q website. I dealt directly with Lemonpavilion and found their phone line helpful in answering my queries. I proceeded to order fence panels and w... Se mere
Easy to order. Quick to arrive. Well packaged and protected! Such a lovely clock in every respect and perfect for our newly built orangery.
First time I have ordered something - I have been very very impressed with the communication, delivery times and quality of the product I received. Thank you.
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 16 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good Quality
Item as described, good quality easy to understand assembly instructions. Price comparable with other suppliers. Despatched promptly in good sturdy packaging.
Let down
Very disappointed to find on day delivery is due and I chase order that it was apparently damaged in transit and now out of stock. I then had to click a link to cancel order to receive refund so it looks like I cancelled when clearly I had no choice.
Large cog clock
Absolutely love the clock, looks amazing.
Communication with the company was brilliant, I had issues with the payment link and they sorted straight away.
Delivery was very quick - would highly recommend and would purchase from them again.
Fantastic!
Wow! Delivery was very quick. Item well packaged. Item in perfect condition. I’m very happy and would recommend ordering from Lemon Pavilion. 5 stars.
Easy to order and fast efficient…
Easy to order and fast efficient delivery
Great!
Ordered the aluminium fruit bowl as was the best price around. Easy to order and great delivery time. Would definitely use this company again.
A first class experience
The communication between lemon pavilion and myself was excellent the delivery was very good the driver assembled my purchase he was polite and efficient what more can you expect a very happy customer
Order goods, waited 12 weeks, fobbed off.
Order goods via B&Q, didn’t realise I was dealing with a third party until too late. Told once order was placed that the item was out of stock and wouldn’t be back in for 12 weeks! I emailed after a few months to ask for an update and received a curt response saying “we told you 12 weeks “. Nice. Then lo and behold just before it was due to be in stock I get an email saying it is still out of stock and no idea when it will be in. What a joke. Feel like I was lied to from the start, zero customer service. Basic generic apology. Received refund. Will be recommending friends and family steer well clear of ordering through B&Q if this is the third party treatment you receive.
Update- order was placed on the B&Q website as stated. It was a third party sale and this “company” was the one that were to fulfil the order and failed to do so. Review left with B&Q and Lemonpavilion. Only this company are passing the blame, which seems to be a consistent thing when you read other reviews on here. Rather than just saying “sorry we couldn’t supply you with the goods you paid for in a reasonable turnaround” they wash their hands of it and blame B&Q. They didn’t fail to provide the goods, you did!!! Buyer beware!!!

Besvarelse fra Lemonpavilion
Good communication and excellent service from a very commendable delivery driver!
Very impressed with Lemonpavilion, thank you!
The initial update email regarding my order was polite, helpful & informative and advised me of delivery between 11th and 16th of April.
I was next given confirmation of delivery on 15th April and sure enough, at 20.55 hrs our shed arrived.
Highly commendable delivery driver didn’t let us down, even at that late hour ⭐️⭐️⭐️⭐️⭐️ The shed is of excellent quality at a good price!
Very pleased with the Wendy house
Very pleased with the Wendy house. Went together as per the instructions and everything was supplied.
Waste of time, no respect for customer.
Ordered, 2 days later the order was cancelled without any warning, explaination or apology. Several attempts to contact were ignored. Total lack of respect for customer service.
They're a reseller- products are available from other retailers who will provide better service. Don't waste your time and order from elsewhere.

Besvarelse fra Lemonpavilion
Avoid!!
I wouldn't even give 1 star to this company! They lie and cannot be trusted! Stay clear! I ordered a Bistro set on Amazon from this seller.. The set I ordered was advertised at a lower price then usual when I purchased it, lemon pavilion then contacted me to say the item wasn't in stock and asked me to cancel the order from my end..The item was showing in stock both on Amazon and their actual website and available for delivery within 1 to 4 days! However they've just told me it's out of stock!! They didn't want to fulfil my order as it was a lower price..They consistently lied to both myself and Amazon representatives about the item being out of stock and they clearly had no intention of ever sending me this item despite me placing my order,paying and forming a contract! Funnily enough the bistro set is still showing available on their website in multiple colours!! I would avoid at all costs! They can't be trusted..I have nothing good to say about them.

Besvarelse fra Lemonpavilion
Consistently reliable service.
Cant fault this company.
Have ordered several times as their price was better on the items I was looking for. Although it was a delicate item it arrived well packed and within a couple of days.
Easy company to order from
Easy company to order from, item arrived well secured so no damage. Very pleased with the Dove house looks lovely up.
Awful quality gate
Awful quality gate, screws protruding through front, gaps everywhere and customer service awful.
It's been over three weeks since they sent me a replacement shoddy gate to replace the first shoddy gate and they still haven't come to collect it.
Why is there no option to give 0 stars?.

Besvarelse fra Lemonpavilion
Great service and prduct
We ordered a garden arch at 12 noon on a Weds. It was delivered to us by DHL the next day at 9am! While we appreciate that this won’t always happen, it was excellent customer service. The arch is metal and made in a British forge, so it’s great to support British businesses.
Great service and fantastic product.
Great service and fantastic product.
I would 100% recommend
The website is easy to use and navigate…
The website is easy to use and navigate and its products are numerous and very competitively priced. Since ordering the product I have now ordered an additional 2 products. Regular contact enables you to know what is going on and when delivery will be made.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







