BOUGHT CELOTEX 25MM INSULATION AS AN UNDERLAY TO TRANSPARENT CONSERVATORY ROOF. INCREDIBLY LIGHT SO NO GREAT STRAIN ON THE ROOF FRAME, OR ME, I'M 91. FINISHED OFF WITH SANDTEX SMOOTH. WHAT WAS A TO... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First time with insulation superstore and very pleased. They don’t let grass grow under their feet when it comes to getting an order out for delivery!! :-) Expected delivery in about 4 days but... Se mere
Virksomheden har svaret
The initial delivery was late, when it arrived the majority of the items were wrong. With the advice of the delivery driver it was all returned and delivered correctly the following day. The 2nd... Se mere
Virksomheden har svaret
Fast delivery, the delivery driver was great. Someone else on street had a delivery at the same time. Your guy backed up further up street, unloaded the onboard forklift and used it to unload the insu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med isoleringsmateriale
- Marked for byggematerialer
- Leverandør af isoleringsmateriale
- Butik med sikkerheds- og arbejdstøj
Om INSULATION SUPERSTORE
Skrevet af virksomheden
Who are we?
INSULATION SUPERSTORE is the UK’s leading online supplier of insulation products offering a SUPER range of materials including PIR, sheeps wool, multifoil and glass wool across leading brands like Celotex, Kingspan, SuperFOIL and Rockwool. From floor and loft insulation to cavity wall, acoustic and external wall systems you’ll find solutions for every type of project.Expert advice
Designed to make warming up your home simple, we offer a huge range of products backed by excellent technical expertise and customer service. Ordering is quick, delivery is reliable, and expert advice is always available meaning you get the right materials for the job delivered direct to site.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Kontaktoplysninger
Burrington Way, PL5 3LX, Plymouth, Storbritannien
- 01752 692206
- sales@insulationsuperstore.co.uk
- www.insulationsuperstore.co.uk
4,3
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra INSULATION SUPERSTORE
Hi Michael,
We're happy to see that the driver was helpful. Thank you for reviewing us, and please let us know if you need anything in the future.
Kind regards,
Phil.
Stock Issues
I placed the order and was advised of a delivery period as this was time sensitive but was then told one of the products I wanted was not in stock. Disappointing as no room to manoeuvre so ended up with alternative with different performance characteristic. Would have been better to have known at the point of placing an order.
10. december 2025
Besvarelse fra INSULATION SUPERSTORE
Hi Nigel,
Sorry to hear of the stock issues with your order. I completely agree, and had we known we absolutely would have communicated it sooner.
We sincerely apologise, and appreciate you taking the time to feed this back.
Kind regards,
Phil.
“Free” Delivery
A couple days after ordering I got a phone call to inform me that they need to swap my brand of chosen insulation with another and that my “free” delivery is actually now going to be £60. Delivery guy was great though.
4. december 2025
Uopfordret anmeldelse
Besvarelse fra INSULATION SUPERSTORE
Hi Bobby,
Apologies for the inconvenience caused by this! We completely understand that this is less than ideal, and explored every option prior to needing to swap the products.
Thank you for taking the time to feed this back, and for your valued custom, and if you require any further assistance please let us know.
Kind regards,
Phil.
The staff where fantastic
The staff where fantastic, very helpful and knowledgeable and guided us to what we needed and how to install.
9. december 2025
Besvarelse fra INSULATION SUPERSTORE
Hi Dale,
Thank you for such a fantastic review. We massively appreciate it.
Kind regards,
Phil.
Besvarelse fra INSULATION SUPERSTORE
Hi Nigel,
Thank you for the 5 stars! We're happy to see that you received great customer service.
Kind regards,
Phil.
Good product good delivery times
15. december 2025
Besvarelse fra INSULATION SUPERSTORE
Good afternoon,
We're happy that the delivery timescales aligned with your work, and that you are happy with the product.
Thank you for reviewing us.
Kind regards,
Phil.
Helpful customer service and great product
Extremely lovely customer service agents who were so helpful and knowledgeable. Extremely good service through and through. They even helped me calculate the exact amount of I solution I needed and walked me through all the types.
14. december 2025
Besvarelse fra INSULATION SUPERSTORE
Good afternoon Rebecca,
We're always here to help our customers, and we are pleased to see that you experienced this first-hand.
Thank you for your 5* review, and we hope to see you again in the future.
Kind regards,
Phil.
insulation Purchase
Excellent service young lady who was helping with my questions was more than helpful and even phoned me back to confirm my order which arrived 2 days later as the young lady said will definitely use again
11. december 2025
Besvarelse fra INSULATION SUPERSTORE
Hi Peter,
That's wonderful to see, and we're very happy to have been able to assist you. Thank you for your valued custom, and if you need anything else in the future please let us know.
Kind regards,
Phil.
Very happy with my experience.
11. december 2025
Besvarelse fra INSULATION SUPERSTORE
Hi Ben,
That's great to see! Thank you for your review, and please let us know if you need anything else in the future.
Kind regards,
Phil.
Besvarelse fra INSULATION SUPERSTORE
Hi Patrick,
Thank you for the 5*'s! We're glad we could help.
Kind regards,
Phil.
Very quick and easy transaction with…
Very quick and easy transaction with good correspondence
1. december 2025
Besvarelse fra INSULATION SUPERSTORE
Hi Steve,
I am happy to see that this was an easy transaction, and that you were kept up to date.
Thank you for the 5 stars!
Kind regards,
Phil.
Besvarelse fra INSULATION SUPERSTORE
Hi Ross,
Thank you for your 5 star review! We appreciate it, and are happy to see that you found the website easy to use.
We hope to see you again.
Kind regards,
Phil.
Amazing service and delivery
7. december 2025
Besvarelse fra INSULATION SUPERSTORE
Hi Priya,
Brilliant news, thank you for taking the time to review us.
We hope to see you again in the future.
Kind regards,
Phil.
Besvarelse fra INSULATION SUPERSTORE
Hi Paul,
Great to hear! thank you for the order, and for the 5 stars!
Kind regards,
Phil.
Disappointed as Products arrived badly…
Disappointed as Products arrived badly damaged took a lot longer to arrive than delivery time poor service all around as had to go out and fetch materials myself after paid £50 delivery charge still waiting for a refund 4 days later
1. december 2025
Besvarelse fra INSULATION SUPERSTORE
Good Morning,
Thank you for taking the time to leave us a review.
I do apologise about the issues with the time frame of your delivery and the damages that were incurred in transit. I can see your refund was processed by us on the 27th November so this should be back in your account now.
Sorry for any inconvenience caused by this.
Kind Regards
Samantha
delivery was a issue
delivery was a issue, i had workmen on site to take delivery, i had an issue with my phone so could not take the phone call of the delivery driver, the workmen said they would sign for it but would not leave the delivery hence i had to pay £60 re delivery. not happy at all.
18. november 2025
Uopfordret anmeldelse
Besvarelse fra INSULATION SUPERSTORE
Good Morning,
Thank you for taking the time to leave a review.
I am so sorry about the issues with your delivery. We have been speaking with the courier company to try and investigate what happened with your first delivery as there seems to be some mixed communication regarding this.
I hope you have now got your delivery and your able to complete the work you have scheduled.
Kind Regards
Samantha
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, good prices and fast delivery
1. december 2025
Besvarelse fra INSULATION SUPERSTORE
Hi James,
Thank you for leaving us 5 stars! We're glad our team were able to help, and that the items reached you quickly!
Kind regards,
Phil.
Great service
The prices were the best for large orders, and delivery was easyvto arrange and well managed
25. november 2025
Besvarelse fra INSULATION SUPERSTORE
Hi Alistair,
Excellent news, we're happy to see that everything was easy to arrange without having to pay over the odds.
We hope to see you again in the future.
Kind regards,
Phil.
Ordering easy and straightforward
Ordering easy and straightforward. Arrived promptly
30. november 2025
Besvarelse fra INSULATION SUPERSTORE
Hi Susan,
Excellent news, thank you for feeding this back!
If you need anything in the future please let us know and we shall be happy to help.
Kind regards,
Phil.
Super fast delivery with no damage and…
Super fast delivery with no damage and dropped exactly where I wanted it.
Worth noting - it came weather proof so no probs if it had to remain outside for a spell.
27. november 2025
Besvarelse fra INSULATION SUPERSTORE
Hi Chris,
We're glad that everything was made easy by this being dropped where requested. Thanks for taking the time to leave us such a great review.
Kind regards,
Phil.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.