Door Superstore Anmeldelser 4.772

Delivery time not respected , I ordered sliding door kit in 2/03/2026, today when I do this review it 23/03/2026 and I still don't have that kit . The advertising for that kit was with delivery estimate 2 to 5 working day

Great value for money. Items well packaged for delivery. Regular updates re delivery. Would use company again if needed

Very helpful on the phone, clear with pricing and prompt delivery. Great quality too. Thanks Steve wymondham

Good quality door. Price aligned to quality. Prompt delivery

Very helpful spoke to a lady about delivery she was very helpful in organising it for me very happy

Helpful advice from friendly staff. Good product, delivered on time as agreed

Great service, easy ordering, helpful staff. Great door.

after placing an order on their website on 24.02.26 i was expecting items to arrive as mentioned (3-5 working days). apparently items did not arrive, hence i gave them a call on 11.03.26; i was told that i have to wait another 15 days from the date of 4th.03.26 as the supplier is out of stock. When asked how come they did not inform about this unbelievable lead time, they said they have hundreds of orders and can not email every single customer. unprofessionals.

Got my door draught excluder for front door - took a while to come - had to replace existing one as the rubber got stuck in the door when I closed it over (this was a door company that originally fitted it). Quality is ok but was not as good as the one that was on originally but did replace it at the weekend

Initial contact with customer services was very good. I asked how many concealed hinges came in a £42 pack and was told there were two.

Based on that information, I ordered two packs that same morning as I needed three hinges for a fire door. After placing the order, I received a follow-up email confirming there was actually only one hinge per pack.

I immediately replied asking if I could add another hinge to the order, but received no response. I followed up again the next day, as the order had already been dispatched, asking if they could assist with getting another hinge delivered and help with second delivery cost. Again, no response.

A bit disappointing, as I would have ordered three at the time if the original information had been correct.

Fantastic service and also a great price from Door Superstore, I would not hesitate to use them again, in fact they will be the first one I go to.

Lovely, good quality products and fast delivery. They look fantastic installed!

Very helpful Staff with very clear quotations

Doors were not the correct sizes due to my own fault, but when requesting to exchange or refund this company do not exchange for other sizes on sale items only refund but for to received the refund you have to find a courier yourself to send them back. Which is more costs on top of the tax and shipping you already pay to get them delivered to your home in the first instance.

We ordered some internal doors which arrived quickly and were great quality for the price we paid. Unfortunately one of the pairing strips was damaged on arrival but Teigan in the support team dealt with this and sent a replacement out which we received after a couple of days.

I hadn’t heard of the business before but I would fully recommend based on the service we have received and would definitely use again in the future.

Great choice of doors and price was very competitive. The customer service dealt with my query in a speedy fashion and the delivery went smoothly! Very happy with the service over all.

Easy to order and great product at a great price

Very helpful, friendly staff from beginning to end. Delivery on time, once again with friendly helpful delivery driver. Would definitely recommend, we are very happy customers.

The door is well made. It was delivered on time and I got updates.