Hospitalityline Anmeldelser 

Katrina at Hospitality lines made sure our bookings for Eurostar and Lunch cruise on the Rive Seine was exactly as we wanted. It all went very smoothly and as to plan. I would recommend Hospitality Lines and particularly the Lunch cruise experience to any one thinking of travelling to Paris for a city break.

Dee was very helpful in dealing with my request, she was very efficient and professional
Thank you so much Dee :)

Very positive experience dealing with Dee, I had to make a change that was out of my control due to the train strike on Saturday and she helped me to still be able to make the booking. Very positive dealing with this company.

I have found Dee goes above and beyond to help. Really put my mind at rest and helped me when I was stressed and didn’t know what to do. Can’t thank her enough

Dee was helpful with all my issues with my booking, even her replies made me smile as they felt freindly and I know she wanted to help me. Thank you....

My mum was suddenly taken ill upon arrival in Edinburgh….Dee Mallett was excellent in her assistance to allow me to switch my booking at short notice to the following day so my Mum could join me on the Bus. The bus tour was good, a top up of tea wouldn’t have gone amiss though. . Nice way to see the City.

Dee was so helpful & friendly.
She made my day by adding my daughter to the booking.

Thanks so much to Dee who was so accomodating in helping book our tickets to Mamma Mia, very helpful and saved the day, really looking forward to the event now - thank you Dee

What can I say? The service I have received from Dee when booking my Harry Potter experience has been nothing short of exceptional. I can be a real nit picker at times but anything I asked was always answered with patience, knowledge and a passion to provide the best for our day. From the get go Dee made the process seamless which carried forward into our day.
I have no hesitations in recommending Hospitalityline and Dee. I will definitely be returning when another experience needs sorting after this wonderful customer service. Thank you!

Dee, was clear about the process and worked to help us change our booking when we unexpectedly came down with Covid 4 days before the event. Thank you!

Cannot thank Dee enough for her fabulous help sorting out our dates. Thank you. Would absolutely recommend.

I have unfortunately been a troublesome customer, but Dee has handled absolutely everything seamlessly!

We are honestly astonished at how quick Dee was to return to emails and patiently enabed us to have a great day. Thank you for your flexibility and hard work!

After a nightmare dealing with Virgin experience the hospitality line has been great with dealing with our experience day. One member of your team in particular has gone above and beyond for me to make sure things are booked correct and everything is perfect. Fantastic service and committed staff that really want to help, 10/10. Would definitely recommend this service to anyone that needs it.

Despite messaging every week checking availability and asking numerus questions, Dee at Contact went above and beyond to make sure I always knew where the situation was at. Dee was very helpful and polite!

Adam from Hospitalityline dealt with all the emails promptly especially with events in the recent months. Thank you so much and appreciate all the alterations you had to sort out for me.

Mark and Ellie provided us with an exceptional service for our recent event. I could not recommend them enough, they take the planning in their stride and arrange everything with absolute professionalism

Dionne was helpful in helping me check the status of my vouchers!

Booked a Warner Bros package recently and worked like a dream. Tickets arrived quickly and saved me time having to book everything separately. Was a great find for us.

I wanted to treat my Mum so bought an Afternoon tea gift experience. The whole process was quick and efficient and I had a good choice of dates when we came to use the vouchers. I couldn't fault the service and would definitely use again.

Absolutely disgusted with the lack of customer service we have received. We paid £670 to Virgin for one of there experience days, we received our voucher and booked it. We were then instructed to email hospitality line with our voucher number etc and available days to receive an automated message saying they would get in touch within 3 working days. We’ve heard absolutely nothing from them, numerous emails and a Facebook message to still have pure ignorance. There contact number is pointless as it all gives you is email options to which I’ve sent to all three and still nothing. You have £670 of our money which is meant to be a surprise engagement trip to Paris. I would like a response as to what is happening, because this is so unprofessional and theft.