Hospitalityline Anmeldelser 

Katie has been an excellent ambassador for Hospitality Line whilst dealing with our family booking for the Xmas Party event at The Holiday Inn in Histon/Impington (Cambridge). A great communicator, she has kept me informed of progress and promptly dealt with and resolved a minor discrepancy on our invoice. Well done Katie.

Dee was amazing! She went above and beyond to help book my experience. This is customer care at its very best.

Because of Dee I will definitely recommend Hospitalityline.

Quick responses and turnaround. Excellent, friendly service. Katie Goodhew was absolutely great!

Mislaid tickets and sent an email requesting help and within a couple of hours I had a response from Katie Goodhew - excellent service that is unusual to experience from many customer service staff. It’s obvious that Katie checks her email folder regularly, thank you so much for sorting out my problem.

Made a booking using a voucher. Booking process was easy to follow. Due to unforeseen circumstances I requested a change to my booking at short notice. Customer service was excellent and had prompt updates from Dee regarding contacts with the event suppliers, Highly recommend Hospitality Line.

Dee went above and beyond to adjust my booking with the venue. Great service

I dealt with Dee Mallett, who responded to all of my queries and problems very efficiently and was extremely helpful in resolving my unexpected circumstance that meant I could not attend my original date. Now I am able to book my experience for another time which has resolved a lot of stress, and I couldn’t be more grateful. Thanks!

Great experience with Hospitality Line, Dee helped me to rearrange my booking and kept in touch throughout. Would highly recommend.

After a recent negative review I would like to change it please. I spoke to dee and she put my mind at risk and reassured me. I would like to thank her for her wonderful customer care.

Dee who I spoke to has managed to sort everything for me! She has been fantastically supportive and has organised everything for me! Honestly I am so thankful for it all!

If you ever need any support Dee is the person to ask to speak to!

I messed up a booking but dee sorted it out for me quickly and no fuss
Great service

First Class service.
Recommend to anyone.
Would like to thank katie for helping me out 👍🏼

Katie Goodhew helped me today getting my tickets for Harry Potter and the cursed child. She was absolutely incredible she understood the assignment, my needs and ensured I got the best tickets for the best experience. As well as her having and sharing her experience of the play to me which got me even more excited for the show.
Thank you so much Katie.

Call received from Katie within minutes of submitting booking application to discuss requirements and offer options. Confirmation received a few minutes after completing call. Excellent, thanks!

Had tickets via BuyaGift for Paris stay and Moulin Rouge. First choice of date not available. Dee was very helpful sorting out our second choice. All made effortless.

The difficulties we were experiencing were all sorted fast, efficient and polite. A credit to your company.

I would you to be aware of the excellent service Katie was able to extend to me in changing the date of our visit to the Lift 109 event and afterwards at the Cinnamon Kitchen.
Unfortunately my booking for the Lift 109 experience was cancelled, which meant arranging both events for another day.
Katie was able to deal with the Cinnamon Kitchen change and did so without any unnecessary delay.
Kind Regards
Alan Fisher

Had an issue with non receipt of email vouchers. When notifying hospitalityline, received a speedy response to resolve issue.
Thank you Katie Goodhew.

Amazing customer care, Katie was so helpful with all my queries.

Great service so far. I messed up the booking form and emailed for help. I was responded to by Katie within the hour who helped me with a smile! Looking forward to our experience. Thank you Katie 😃