Hospitalityline Anmeldelser 

Fantastic service from Dee who helped massively in securing a group booking to Mama Mia The Party for us when no available dates were showing, a huge relief as everything else was already booked and a very quick response to sort things out for me. Thank you so much Dee

Katie Goodhew went over and beyond to help me! I can't recommend Katie's customer service enough - the best I've ever had. Thank you so much Katie for all your help!!

Super service from Katie - thank you!

Amazing service! Professional and quick

Really quick response from Katie G - I had slightly messed up the ordering process using sone Virgin experiences vouchers and Katie saved the day, ensuring I managed to get my experience ( a tour and meal) sorted really quickly. I’m really grateful. Thank you, Katie!

Katie Goodhew helped us resolve our problems efficiently and was able to sort everything out for us

Amazing customer service from Dee, she has been working on a booking for me the last week or so, finding dates that would work for me. Nothing was too much trouble for her. Thank you for everything, been a great help. 100% recommend using hospitality line

I just wanted to personally thank Katie Goodhew and Dee Mallett for their help in securing tickets for my mums 60th.
I bought the experience through virgin and when I came to use the voucher to book the date needed for my mums 60th it wouldn’t allow me to.
I reached out and they informed me that they didn’t have the date/time I needed as an allocated slot, but as it was an important date they reached out to Mama Mia experience directly and got me the 2 tickets I needed.
I can’t say how much I appreciate their help, as ur Mum only turns 60 once and I was really anxious the plans may fall through after spending a large sum of money on them.
They were in regular contact and went above and beyond to ensure my plan went ahead.
I can’t thank them enough

Katie was really helpful when I had a problem booking an event through hospitalityline. she quickly responded to my emails and sorted the issue quickly, efficiently and with professionalism.

Useless, trying to change the date as the voucher I brought didn’t have the correct date. They have said no then I ask if I could have a refund which they also couldn’t do. Useless company and not happy one bit, customer service is also a joke, do not use this company !!!!

Fantastic customer service. Responded promptly and certainly went beyond what I’d expect to help me. So helpful.

Great company that helped me book my Mamma Mia! The Party! experience. Katie G. went above and beyond to make sure I got the date I was wanting to attend!

Easy to book and had to change date but was no problem, Dee Mallett was very helpful

After mistakingly booking an incorrect time for a booking, Dee went above and beyond to change and amend the booking on my behalf. This was even after the T&C’s stated that it was non-refundable and non-amendable. I now have a very excited wife and friends and we’re now really looking forward to a great event!
Thank you Dee! Great customer service!

We was unable to go on our experience because of a train strike, I tried for months to sort this out & was not getting anywhere, i was told we could only go on half of the experience & still not getting anywhere .. then I got an email from Katie Goodhew she was so helpful & has took this stress off my shoulders & I can’t thank her enough she has sorted this all out for us to go to both the experiences which I am looking forward to .. massive thank you again Katie .. M. White

I used Hospitalityline to issue tickets to a Virgin Experience. Thanks to the patience and good communication we were able to overcome some problems created elsewhere. Thanks to Katie in particular

Katie Goodhew went above and beyond when helping me with an existing booking which I could not attend. Katie was understanding and kindly contacted the venue for me and rearranged the date - all within a couple of hours of my enquiry! She provided excellent support and really helping me out which I am extremely grateful for. I would not hesitate to use Hospitality Line again!

Had an issue with voucher number and Kate goodbye sorted instantly. Highly recommended. Thanks.

Katie has just saved my life. After being passed from pillar to post all day she saved me three weeks of anxiety! Quick to get back and spoke to me like a human!

Appreciate you!

Dee was very efficient and incredibly helpful. She was able to give us so many choices to pick from in terms of dates and times which was great for us as work commitments are not always so flexible. Really wonderful booking support and was also given an upgrade in our hotel room.