Great service all round. Phoned to ask a few questions about a 12 string guitar and the sales person was very helpful and knowledgeable. Placed my order that afternoon and the guitar was delive... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Gretsch Electromatic Jet Baritone. I ordered the guitar on a Friday and it was delivered the next day as promised, (Saturday, with no extra charge). The guitar was well packaged and nicely set up, so... Se mere
First time using Merchant City Music & bought a left handed Reverend Sensei RA. The guitar itself is not only the best fit & finish of any guitar I've ever played; to the point that I'll be sel... Se mere
This is my first time purchase from Merchant City Music. Ordering through their website was straight forward and the Reverend guitar arrived very well packed and set-up. DPD failed to deliver on th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Guitar.co.uk is the online home of Merchant City Music, an independent Glasgow guitar shop serving musicians since 1992. For more than three decades, we have built our reputation around knowledgeable advice, carefully selected products and genuinely personal customer service. Whether you visit our Glasgow store or order through Guitar.co.uk, you are dealing with an experienced team who care about the instruments we sell and the people buying them. We stock a wide range of electric, acoustic and bass guitars, amplifiers, effects, strings and accessories from leading brands including Fender, Reverend, Marshall, Orange, BOSS, Ibanez, Guild, Yamaha, Breedlove, Sigma and many more. Every guitar is carefully inspected and professionally set up before dispatch. We check the instrument’s playability, action, neck relief, intonation and overall condition so that it arrives ready to play rather than simply being taken from a box and shipped. If you have particular setup preferences, our team will also do their best to accommodate them. As a long-established bricks-and-mortar retailer, we combine the convenience and competitive pricing of an online store with the service and accountability of a real specialist guitar shop. Our customers can contact us by phone, email or in person for honest advice before or after their purchase. From a first guitar to a professional instrument, amplifier or effects setup, our aim is simple: provide great gear, fair value and the level of service we would expect ourselves.
Kontaktoplysninger
60 London Road, G1 5NB, Glasgow, Storbritannien
- 0141 552 6290
- sales@guitar.co.uk
- www.guitar.co.uk
5,0
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very quick and personal service
26. februar 2026
Can't fault the service
Can't fault the service. Delivery was fast and the guitar arrived in good condition.
24. februar 2026
Quick delivery of a gift
Quick delivery of a gift
Guitar accessory was easy to buy, in stock and sent quickly. No problems
24. februar 2026
Great guitar and packed it well in…
Great guitar and packed it well in shipping. Very happy experience.
23. februar 2026
Great service
Great service - the item was a really good price (and hard to find elsewhere), it arrived quickly and was really well packaged. I’ll definitely use Merchant City Music again😁
2. februar 2026
Great Service
Very easy to use website, tracked delivery of item, arrived on time and at a reasonable cost, I would have no hesitation using Merchant City Music again
2. februar 2026
Great service and communication!
7. februar 2026
Great selection and good price
Great selection and good price. Very happy with communictions.
27. januar 2026
Hassle free & Great Service
Hassle free online purchase, guitar was the best price on the Internet. I needed a 2nd guitar and the Jet350 was my choice, definitely not a budget instrument but a well made guitar that suited my budget. Bought Monday and arrived Tuesday. Set up with my preferred strings as well. Called the shop and they were very accommodating and happy to help. The guitar arrived well packaged and played faultless out of the box. My first experience with Merchant City Music but definitely not my last.
26. januar 2026
Excellent service. Very happy guitarist.
After spending a long time on line looking for my prefect acoustic guitar I contacted Merchant City Music. After a number of messages and pictures I finally picked my guitar. It has to be noted that the delivery was outstanding. However, the guitar was not to my high standards. More emails and pictures followed and the guitar was returned and a different one sent. Yet another excellent delivery. This time the guitar did float my boat, very well made and plays perfectly.
The staff were so, so helpful and spent as much time with me as I needed, without pressure of purchase. Their knowledge of the guitars is excellent. I’ve a feeling I’ll be buying from them again.
Colin T
25. januar 2026
Uopfordret anmeldelse
Top service and set up.
Several of the big retailers promise the guitar will be set up when you receive it. In the past I had never found this to be true - sometimes with the string wrap still on from the factory. I came to guitar.co.uk after a search for a budget guitar and ordered through them. The guitar came set up absolutely beautifully. Amazing playing experience and I’m delighted. Even on a very budget guitar, the service has been excellent. Thanks guys.
20. januar 2026
Uopfordret anmeldelse
Such amazing customer service.
Such amazing customer service.
I've used Merchant City Music a couple of times and Peter has been so immensely helpful on both occasions.
Swift response to queries and always available to offer sound advice when it comes to purchasing a new instrument. (My son is a left handed guitar player - and I was struggling to find a reasonably priced acoustic for practice.)
27. november 2025
Michal Kelly guitar…
Searched for a specific guitar online and was delighted to find Merchant City Music were a dealer for Michael Kelly Guitars. The price was good and the delivery service prompt. The guitar appears to have been set up prior to delivery which is a massive plus for me. I would definitely buy again from Merchant City Music.
31. december 2025
Incredible customer service
I bought an amp from Merchant City music in December. I had some issues with the delivery pattern. I had a call from Richard, and I explained the issue. They resolved the issue, got the amp returned to them, and sent me another amp with a different courier before the orgibal had arrived back. Richard kept an eye on the courier and made sure I knew what was happening at all times. In these days of lower customer service, the service I had was fantastic. I look forward to buying from them again.
6. januar 2026
Uopfordret anmeldelse
Contacted me to let me know the item will arrive late
They contacted me to let me know the item is out of stock, apologised and gave me some suggestions. We came to an agreement and just like promised informed when the item was back in stock and they shipped it. Nicely packaged. It was a gift. My husband is happy ;).
29. december 2025
Jet telecaster
Bought a Jet telecaster from these, first experience purchasing from them and it was fantastic!
The guitar itself is amazing, for the price take a look, imo loads better than a squier equivalent.
The guitar came double boxed and after a tiny tune up the set up was exquisite even for a budget end guitar, you can feel the care taken. 100% recommend these guys
29. december 2025
Great shop and customer service
Great shop and customer service. Asked for a few pictures of the guitar that I saw on the website and had some great pictures sent back . The guitar came setup perfectly so I was very happy with my purchase
29. december 2025
Ordered online- very easy
Ordered online- very easy, delivered next day, great service
27. november 2025
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