Here’s a shout out for Amelia. With nice clear emailed responses she cleared up my error setting up two accounts with two different email addresses. Prompt replies with instructions that were easy to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Defence Discount Service - Offer some amazing discounts, from electrical goods to discounts at dining venues. Also have a great support team. Had an issue logging onto the DDS App which was soon so... Se mere
Virksomheden har svaret
Fantastic help from Tracy dealing with an account update. First class service snd she genuinely did that little bit extra to sort it all out
Virksomheden har svaret
Although there are a large number of firms & places where one can obtain a discount, I as an 85 year old find that that the ones I really would like are not available. Not really into buying clothes,... Se mere
Virksomheden har svaret
4,7
Fremragende
986 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had an issue with my Name as had done…
I had an issue with my Name as had done a typo with the initial registration. I was unable to fix it myself . The issue was resolved very quickly, in less than 24hrs my account was updated to the correct details.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Katie - Defence Discount Service
Great Customer Service
I had an issue with my renewal. I contacted DDS and Tracy resolved my issue promptly. Thank you
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Katie - Defence Discount Service
An outstanding service offering a wide…
An outstanding service offering a wide range of products and services at an ever increasing rate
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Julie - Defence Discount Service
I have received the most valuable…
I have received the most valuable support and assistance from Khyati, who was very helpful and I am extremely grateful. Thank you
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Defence Discount Service
Initially amazing and formerly exclusive
Initially amazing and exclusive by design
Later discovered a serious inability for a sufficient excuse as to their actions and conflicting statements, where honesty could cost more than a job or a service contract.
Failure to recognise service eligibility despite the requirement being standard blanket and fobbing off to the “designed to be lesser BLC for lesser services” whilst contradicting themselves re: closure
Almost amounts to a serious breach of contract. Can see why they closed their phone line.
Comparable to already publicly accessible discounts.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Good Morning,
Thank you for taking the time to leave us a review and rating.
We're sorry you didn't enjoy your experience with us today. Feedback from our members is crucial to us, and we use it to continually improve our service and make it better for you and our other members.
We don't want you feeling dissatisfied with our efforts today, so we would appreciate you sending an email to Help@defencediscountservice.co.uk (mailto:Help@bluelightcard.co.uk) with the subject line 'Trust Pilot (Your name)' and providing a summary so we can chat to you about your review and see what we can do.
Many Thanks
___________________
The Blue Light Card Team
Here for you because you're here for all of us 💙
Excellent Customer Service
Reece was very helpful sorting out my request to change my email address on my account. The experience was very quick and easy. I am very happy.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Defence Discount Service
Very helpful in swiftly replying to…
Very helpful in swiftly replying to emails.
TOP QUALITY HELP
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Julie - Defence Discount Service
Excellent customer service
Khyati was very quick to solve my issue. Polite and professional.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Julie - Defence Discount Service
I had difficulty logging into my…
I had difficulty logging into my account. Lorenzo at DDS was very helpful, identified and resolved the issue immediately.
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Julie - Defence Discount Service
Very good interaction via email
Very good interaction via email, but a little annoying when you have mental health issues (as I have) and prefer to talk directly.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Defence Discount Service
Besvarelse fra Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Defence Discount Service
I experienced issues logging into my account
I experienced issues logging into the account when I first created it, even after the account was approved. I contacted the support team and Reece provided clear information on how to resolve the issues in a timely manner.
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Defence Discount Service
I had an issue with getting my address…
I had an issue with getting my address accepted on the system and providing my ID. I sent an email request and it was responded to very quickly. My issues were dealt with Khyati who was very professional and sorted out my issues very quickly. I look forward to receiving my discount card shortly.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Polly - Defence Discount Service
Excellent customer service
Reece dealt with my problem, providing a solution to the issue and it was resolved within 48 hours. Excellent customer service.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Katie - Defence Discount Service
Very professional and sorted my issue…
Very professional and sorted my issue out. no halsel
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Katie - Defence Discount Service
Excellent service from Customer Advisor…
Excellent service from Customer Advisor Reece, I had trouble with my ID keep being rejected when applying for the card but Reece sorted it out and I was finally able to join and get a Blue Light card.
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Katie - Defence Discount Service
Waste of time
Waste of time, they never sent me a card or a bloody refund or acknowledged I had an account
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hi Tony Howard,
Thank you for taking the time to leave us a review and rating.
We're sorry you didn't enjoy your experience with us today. Feedback from our members is crucial to us, and we use it to continually improve our service and make it better for you and our other members.
We don't want you feeling dissatisfied with our efforts today, so we would appreciate you sending an email to Help@defencediscountservice.co.uk (mailto:Help@bluelightcard.co.uk) with the subject line 'Trust Pilot (Your name)' and providing a summary so we can chat to you about your review and see what we can do.
Many Thanks
___________________
The Defence Discount Service Team
Information search
I received a prompt reply with the information I needed. I was impressed.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Katie - Defence Discount Service
I wanted to change my e-mail address…
I wanted to change my e-mail address online, but couldn't quite work out how to do it. I submitted a request and Khyati sorted the issue for me very quickly and efficiently.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Katie - Defence Discount Service
Renewal of membership
I had trouble renewing my membership but with the help of Reece and others it was eventually resolved. Communication and information was easy to follow.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Defence Discount Service
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Defence Discount Service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.