Brilliant service. The bloke who put my chair and desk together was fantastic. He explained everything and set it all up to my person specs. The chair has made a massive difference for pain in my bac... Se mere
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Brilliant communication. Five star service. The staff member delivering my chair was very friendly and kept me up to date of his ETA. Very helpful with any queries i had
Virksomheden har svaret
I was really pleased with the service I received. My ergonomic chair and hardware was delivered within the agreed timeframe and delivery slot, which made the whole process straightforward and con... Se mere
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My assessor Steven was courteous, attentive, and knowledgeable, he took his time to listen to my requirements and talked through the options of equipment that can support me whilst in the office. I fo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Back Care Solutions
Skrevet af virksomheden
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TRAINING & ASSESSMENTS
We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.
Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.
We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.
Kontaktoplysninger
The Old Bakery, Club Street, PR5 6FN, Bamber Bridge, Storbritannien
- 01772 330 333
- office@backcs.co.uk
- www.backcs.co.uk
4,9
Fremragende
3 t anmeldelser
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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Excellent company
Excellent company, great service from start to finish, was talked through every aspect with a chance to ask questions.
19. august 2026
Besvarelse fra Back Care Solutions
Thank you for your 5-star review! We’re delighted you felt supported throughout and are happy with your products & delivery.
Many thanks,
The BCS Team
The technician was very friendly and…
The technician was very friendly and helpful. The products are excellent and arrived in good time!
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Back Care Solutions
Thank you for your 5-star review! We’re so glad you had a great experience with our technician and are happy with your products & delivery.
Many thanks,
The BCS Team
Amazing support
Punctual, polite and understanding. Explained and discussed what could be provided how it could support me and also ensured equipment I already had was set up correctly.
3. august 2026
Besvarelse fra Back Care Solutions
Thank you for your 5-star review! We’re pleased to know you found our team supportive and that they took the time to ensure everything was setup correctly.
Many thanks,
The BCS Team
Besvarelse fra Back Care Solutions
Thank you for your 5-star review! We’re delighted you felt our team went the extra step for you.
Many thanks,
The BCS Team
Paul was brilliant
Paul was brilliant, put me at ease straight away. No judgement, supportive, caring, helpful. Explained every detail. Could not have been a better experience.
5. august 2026
Besvarelse fra Back Care Solutions
Thank you for our 5 star review! We will of course pass this feedback over to Paul and we are very pleased to hear you had a great experience.
Many thanks,
The BCS Team
Great company
Great company, very helpful. Have a decent chair now matching my needs. Friendly, accommodating staff.
5. august 2026
Besvarelse fra Back Care Solutions
Thank you for our review! We are happy to hear you had a good service with us and the chair is meeting your needs.
Many thanks
The BCS Team
Great product and delivery and set up service was 5*
The desk itself is very study, well made and fully fit for purpose. I had a specific space for this desk and it fits perfectly. Where the service was outstanding was for the delivery, set up and installation. The driver was on time, very professional and completed the job in good time. He showed me how to use the desk and also cleaned up after himself. Overall a very good experience.
10. august 2026
Besvarelse fra Back Care Solutions
Thank you so much for our 5 star review! We are very pleased to hear your equipment is as expected and you had a great service and experience with us!
Many thanks
The BCS Team
The Gentleman who did my assessment was…
The Gentleman who did my assessment was really helpful giving great suggestions and making sure I was happy with everything. Felt comfortable and relaxed throughout the assessment.
10. august 2026
Besvarelse fra Back Care Solutions
Thank you so much for our 5 star review! We’re really pleased to hear you felt comfortable and relaxed throughout your assessment.
Many thanks,
The BCS Team
excellent service from assessor
excellent service from assessor, very knowledgeable and explained the process, would recommend.
4. august 2026
Besvarelse fra Back Care Solutions
Thank you so much for our 5 star review! We are really please to hear you had a great experience with us.
Many thanks,
The BCS Team
Tame the hardest pew !
As a frequent concert goer I searched for a solution to the discomfort of hard church pews and stackable chairs. Backfriend is that solution making the hardest seats comfortable. Highly recommended.
5. august 2026
Besvarelse fra Back Care Solutions
Thank you so much for our 5 star review!
We are really pleased to hear our product is making a difference!
Many thanks,
The BCS Team
Besvarelse fra Back Care Solutions
Thank you for our 5 star review! We're delighted to hear you were impressed with the service you received.
Many thanks,
The BCS Team
great service!
31. juli 2026
Besvarelse fra Back Care Solutions
Thank you for our 5 star review! We are really pleased to hear you had a great service with us.
Many thanks,
The BCS Team
Steven Holding
The staff member who came out was friendly professional and made me feel at ease. He adjusted my chair and helped me straight away, his knowledge was excellent.
6. juli 2026
Besvarelse fra Back Care Solutions
Thank you for our 5 star review!
We are really pleased to hear you had a great experience with our technician.
Many thanks,
The BCS Team
Access to Work Sit Stand Desk Frame
I received an Access to Work grant covering a sit-stand desk. I wanted a corner desk to fit in my existing space, but the grant would not stretch to that. I called up Back Care Solutions, who advised I could purchase the corner desk frame only and fix my existing desk top to it - they were also able to match the grant price by discounting the online price for the desk frame, making me a happy customer!
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Back Care Solutions
Thank you so much for your 5-star review!
We're so pleased we could help you find a solution that worked within your Access to Work grant and your existing workspace, and it's wonderful to know you're happy with the result.
Many thanks,
The BCS Team
I have been impressed with the service
I have been impressed with the service that I have received from all your employees. They have all answered my questions, everyone has been polite and communication has been great too. In the future I will make sure to contact you if I need specialist equipment for staff.
21. juli 2026
Besvarelse fra Back Care Solutions
Thank you so much for your 5-star review!
We're delighted to hear you've had such a positive experience with our team, and we truly appreciate your kind words and future recommendation.
Many thanks,
The BCS Team
Excellent Service
This was a refreshingly straight forward and efficient service. My chair was delivered to my home, promptly and staff were extremely friendly.
21. juli 2026
Besvarelse fra Back Care Solutions
Thank you so much for your 5-star review!
It's wonderful to hear that our friendly team and prompt home delivery helped make your experience such a positive one.
Many thanks,
The BCS Team
Efficient & friendly service
Everything went smoothly, communications were great - not too many/often, but enough to be informative and aware of equipment delivery status. The delivery and installation also went very well. I had the space empty and ready to receive the desk and chair, and it was built, then tested with me, showing me all the functions. The gentleman was friendly and professional.
20. juli 2026
Besvarelse fra Back Care Solutions
Thank you so much for your 5-star review!
We're delighted everything went smoothly and that you were pleased with our communication, delivery, installation, and service.
Many thanks,
The BCS Team
Easy process and helpful communication
16. juli 2026
Besvarelse fra Back Care Solutions
Thank you so much for our 5 star review!
We are happy to hear you had a great service and communication from the team.
Many thanks,
The BCS Team
Very thorough and took their time to…
Very thorough and took their time to understand the complexities or the issues.
15. juli 2026
Besvarelse fra Back Care Solutions
Thank you so much for our 5 star review!
We are pleased to hear you received good communication and support from the team.
Many thanks,
The BCS Team
Besvarelse fra Back Care Solutions
Thank you so much for our review!
We're delighted to hear that our products have helped with your shoulder injury and allowed you to work with more ease.
Many thanks,
The BCS Team
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