Back Care Solutions Anmeldelser 

Very professional and informative

Very good customer service and the whole process was quick and easy.

Brilliant communication. Five star service. The staff member delivering my chair was very friendly and kept me up to date of his ETA. Very helpful with any queries i had

I was really pleased with the service I received. My ergonomic chair and hardware was delivered within the agreed timeframe and delivery slot, which made the whole process straightforward and convenient.

The delivery driver was friendly, professional and respectful throughout. He took the time to talk me through the chair’s features and adjustment options, which I really appreciated, as it helped me feel confident that I was setting it up correctly and getting the most benefit from it.

Overall, the experience was smooth from start to finish, and I am very happy with both the chair and the support provided. A sincere thank you to everyone involved for making the process so easy and positive.

As a full-time wheelchair user, I needed a chair that was easy and safe to transfer in and out of. That was my top priority, but I often found that people focused more on other ergonomic features instead.

Speaking to Oliver was a real relief because he immediately understood what I needed and recommended a specially adapted mobility chair. It has turned out to be an excellent choice and has genuinely transformed my working day.

The easy-to-use brake gives me much more confidence when transferring, and the electric functions make a huge difference. One button helps lift me to a standing position, while another gently tilts me forward, making transfers much easier and safer.

Because I feel more secure, I'm getting up and transferring more often, which is already having a positive impact on my health. I'm far more comfortable at my desk, and the neck, back, and headache issues I used to experience have improved significantly.

Ian, who delivered the chair, was also excellent. He took the time to make sure everything was set up properly, that I knew how to use all the functions, and that I was completely comfortable before he left.

Overall, a fantastic experience from start to finish. Thank you to Oliver, Ian, and the team for helping me find a solution that has made such a positive difference to my daily life.

Perfect service from start to finish. The engineer respected my home, undertook the replacement quickly and effectively. Very polite, fast and effective service. Highly recommended it's 5 stars from me.

My assessor Steven was courteous, attentive, and knowledgeable, he took his time to listen to my requirements and talked through the options of equipment that can support me whilst in the office. I found him to be warm and friendly and would not hesitate to recommend him to others.

Brilliant service. The bloke who put my chair and desk together was fantastic. He explained everything and set it all up to my person specs.
The chair has made a massive difference for pain in my back / neck / shoulders and to be able to stand up and continue working is a benefit to me as well as my organisation. I feel valued again.

Quick delivery, easy to put together

The team at BCS have simply been brilliant, in particular Oliver Jones, Technical Exec. Oliver used his extensive knowledge to support us with a very technically challenging, replacement chair solution for a colleague. All the while ensuring the end customer was at the centre of the discussions, that all their complex needs were met in the most efficient way possible. Oliver also ensured the solution provided was a future-facing as possible and he could not have done more than he did, short of building and delivering the actual chair himself.
The delivery of the chair by Ian was exceptional in the whole service and support too. Ian ensured that the end user knew how to safely operate all the parts of the chair solution and was comfortable before he left site.
Thank you for helping to rectify a challenging issue in such a supportive, human-centred manner, we are hugely grateful.

Excellent customer care from start to finish, phone assessment was very thorough and all my needs were covered and support was covered during the assessment, My chair was delivered on time and delivery driver contacted me to update me when he would be arriving at my office, I am expecting an engineer to arrive tomorrow 22/9/26 to set up chair and desk, all in all, very satisfied with your service.

Great delivery service and staff Stephen is a credit to this company did everything gor me and lined up my equipment my equipment does everything I need it too and is also very comfortable which is a great bonus

One star. Just because you begged. No other reason

Great communication, super fast delivery, and the person who brought the chair to my house, was very informative and made sure the chair was adjusted to my requirements.

brilliant service .good communication from the start
delivery person excellent. Arrived on time .was very helpful .sociable and pleasant
the Chair is so comfortable and has helped tremendously

Excellent, courteous and knowledgeable

Paul, one of your chair assessors came out to assess me for the chair at my home. He was really lovely, put me at ease and explained how things worked and what would happen next and measured me up for my new chair.

Really good experience and would recommend your services to others.

Very efficient service when i needed a new cable . The chair it self 5 years into use is still as comfortable as when new .

I had a Dragon Training session with William last week and he was amazing. He took me through each stage and answered all my questions. The training ran smoothly and was very informative. William is a credit to your company.

Prompt and efficient delivery.
I’ve got a desk and chair - both excellent products.