I would have greatly appreciated to have been told I had to pay duties and taxes : Spanish VAT and ancillary costs from FedEx. In fact, you receive GBP 90 and I paid double!
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently contacted Arthur Price regarding a material issue with a few pieces from my Signature Echo cutlery set. I was incredibly impressed by how helpful, polite, and swift their customer service t... Se mere
Virksomheden har svaret
We ordered a new canteen of cutlery to replace the set of mis-matched knives and forks we had accumulated over the years. We wanted something that was timeless and could stand up to normal family... Se mere
Virksomheden har svaret
Customer service was excellent. For some reason, one of the AP discount codes didn’t work and so when I phoned the customer service team, they were very happy to just refund me the discount at the poi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Shop Arthur Price cutlery sets, tableware and gifts for the home. Arthur Price is a UK based family owned business founded in 1902.
Kontaktoplysninger
Unit 1 - 6 Britannia Way, WS14 9UY, Lichfield, Storbritannien
- 01543 257775
- enquiries@arthurprice.com
- www.arthurprice.com
4,6
Fremragende
145 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Arthur Price
Good morning,
Thank you for taking the time to leave us this lovely review!
Kind regards,
Jeevan.
What amazing value
What amazing value. Delivery was super quick. BUT the quality is superlative
12. juni 2026
Besvarelse fra Arthur Price
Good morning,
Thank you for taking the time to leave us this great review Chris!
Best wishes,
Jeevan.
Besvarelse fra Arthur Price
Good afternoon,
Thank you for taking the time to leave us this lovely review, Derek!
Best wishes,
Kayleigh.
The service was good
The service was good, delivery was a bit slow and I thought that my order had gone missing. I emailed you and you were happy to send replacement items. Fortunately my order arrived later than expected but Amy was ready to send an immediate replacement order. Very polite and amicable correspondence .
The cutlery is beautiful very well made and elegant design, I have been collecting the items over a few years and the quality has stayed the same
8. juni 2026
Besvarelse fra Arthur Price
Good afternoon Lorraine,
Thank you for taking the time for leaving us this review. We're sorry there was a slight delay with delivery but are glad to hear your cutlery arrived and we'll always be happy to help as much as we can.
Have a lovely weekend ahead!
Best wishes,
Kayleigh.
Prompt delivery of a quality product to…
Prompt delivery of a quality product to match our existing set ❤️
8. juni 2026
Besvarelse fra Arthur Price
Good morning John,
Thank you for leaving us a kind review, we hope to see you back again.
Best regards,
Jeevan.
Besvarelse fra Arthur Price
Good morning Paula,
Thank you for leaving us a review, we hope you enjoy your items!
Best wishes,
Jeevan.
As a gift recipient not opened it yet
8. juni 2026
Besvarelse fra Arthur Price
Good morning Marilyn,
Thank you for leaving us a review, we hope you enjoy your gift!
Best wishes,
Kayleigh.
User friendly website with very good…
User friendly website with very good product information on all items. Easy to order items and payment system. Advice on delivery process was on website and the item I ordered was delivered on time as specified. Excellent service by courier company who delivered the item.
2. juni 2026
Besvarelse fra Arthur Price
Good afternoon Rachel,
Thank you for sharing all this feedback with us. We're very happy to hear you feel this way!
Best wishes,
Kayleigh.
Great quality product with a beautiful…
Great quality product with a beautiful presentation box.
Good communication and fast delivery.
Thank you.
2. juni 2026
Besvarelse fra Arthur Price
Good morning Jayjay,
Thank you for leaving us this lovely review. We're very happy to hear you feel this way about your new cutlery and the service you received.
Best wishes,
Kayleigh.
Very quick delivery and communication…
Very quick delivery and communication was good! As the order included knives I needed to be in to receive delivery, delivery date confirmed and delivered on time! Fabulous, thank you!
1. juni 2026
Besvarelse fra Arthur Price
Good morning Karen,
Thank you for taking the time to leave us this lovely review!
Best wishes,
Kayleigh.
Besvarelse fra Arthur Price
Good afternoon Elizabeth,
Thank you for sharing this lovely feedback with us. We're very happy to hear you feel this way about your new cutlery and the delivery!
Best wishes,
Kayleigh.
Thank you
The canteen arrived when we wanted it, very well packed and with no omissions. It is a wedding present for our grandson and his fiance, who we are sur will be delighted with it.
21. maj 2026
Besvarelse fra Arthur Price
Good afternoon Brian,
Thank you for leaving us this lovely review and congratulations to your grandson and his fiancée. We hope they love their new cutlery set when they receive it!
Best wishes,
Kayleigh.
Name to trust
Having bought a canteen of your cutlery some 40 years ago I know it is a name to trust. Recent purchases for gifts have not disappointed and delivery is quick and efficient
27. maj 2026
Besvarelse fra Arthur Price
Good morning Mary,
Thank you for sharing this lovely feedback with us and for your custom over the years, we appreciate it!
Best wishes,
Kayleigh.
Delivered promptly and quality great.
26. maj 2026
Besvarelse fra Arthur Price
Good morning,
Thank you for sharing this feedback with us, we hope to see you again.
Kind regards,
Jeevan.
Besvarelse fra Arthur Price
Good morning,
Thank you for sharing this feedback with us. Have a lovely day!
Best wishes,
Kayleigh.
Fantastic Customer Service!
I wish I knew the name of the lady at Arthur Price HQ who helped me.
I was traveling on short notice to the UK for three days and needed a set of fish eaters sent to my hotel to arrive during the time I was going to be there - not because I had issues with the hotel’s silverware, but because I wanted to hand-carry them back to the US.
She found the item, shipped it, and it was waiting with the concierge for my collection when I checked in.
Fabulous!! 12/10 would absolutely recommend.
22. maj 2026
Besvarelse fra Arthur Price
Good morning,
Thank you for sharing this lovely feedback with us! We're more than happy to help as much as we can and will be sure to pass your kind comment across to our team.
Best wishes,
Kayleigh.
The most lovely cutlery
The most lovely cutlery - every piece and set I have bought from them is perfect.
18. maj 2026
Besvarelse fra Arthur Price
Morning Alison,
Thank you for taking the time to share this feedback with us. We're glad you enjoyed the cutlery and we hope to see you again!
Best wishes,
Jeevan.
Good communication and well packaged…
Good communication and well packaged product. As described.
18. maj 2026
Besvarelse fra Arthur Price
Morning,
Thank you for taking the time to share this feedback with us. We're happy we could help and hope to see you again!
Best wishes,
Jeevan.
WORTH EVERY PENNY …
This review is for some items in the ‘Everyday Classic Kings’ range.
A few years ago I was gifted a set of
6xTable Knives & Forks, 6xDessert Spoons and 6xTeaspoons. They have been washed in a dishwasher and after 3yrs they still shine as new. They are substantial and take a little time to get used to the weight. Recently I decided to purchase more of the range. I found the website easy to negotiate and ordering easy to do. After sales communication and delivery time were good. I plan to gradually increase the pieces I have. They are worth every penny.
6. maj 2026
Besvarelse fra Arthur Price
Good morning Cherry,
Thank you for taking the time to leave us this review, we're very happy to hear how much you love the Everyday Classic Kings collection!
Best wishes,
Kayleigh.
Great British company to deal with.
Great to find a replacement for a 45 year old Arthur Price fish fork, sadly recently lost.
Only discernible difference is the font size and arrangement has changed slightly on the rear stamping. In essence an ideal match for original.
Good service, not overly priced and speedy delivery of a quality, well wrapped, factory boxed item.
Much appreciated and thank you.
Great company to deal with.
12. maj 2026
Besvarelse fra Arthur Price
Good afternoon David,
Thank you for taking the time to share this feedback with us. We're happy we could help!
Best wishes,
Kayleigh.
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