I would have greatly appreciated to have been told I had to pay duties and taxes : Spanish VAT and ancillary costs from FedEx. In fact, you receive GBP 90 and I paid double!
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently contacted Arthur Price regarding a material issue with a few pieces from my Signature Echo cutlery set. I was incredibly impressed by how helpful, polite, and swift their customer service t... Se mere
Virksomheden har svaret
We ordered a new canteen of cutlery to replace the set of mis-matched knives and forks we had accumulated over the years. We wanted something that was timeless and could stand up to normal family... Se mere
Virksomheden har svaret
Customer service was excellent. For some reason, one of the AP discount codes didn’t work and so when I phoned the customer service team, they were very happy to just refund me the discount at the poi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Shop Arthur Price cutlery sets, tableware and gifts for the home. Arthur Price is a UK based family owned business founded in 1902.
Kontaktoplysninger
Unit 1 - 6 Britannia Way, WS14 9UY, Lichfield, Storbritannien
- 01543 257775
- enquiries@arthurprice.com
- www.arthurprice.com
4,6
Fremragende
145 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent cutlery- ordered second set…
Excellent cutlery- ordered second set for a friend
11. maj 2026
Besvarelse fra Arthur Price
Good morning,
Thank you for sharing this great feedback with us, we hope to see you again.
Kind regards,
Jeevan.
Very quick delivery
20. august 2026
Besvarelse fra Arthur Price
Good morning,
Thank you for sharing this lovely feedback with us!
Kind regards,
Jeevan.
Always a fan of arthur price
Always a fan of arthur price. Fantastic quality and experience every time.
1. september 2026
Besvarelse fra Arthur Price
Good morning,
Thank you for sharing this lovely feedback with us!
Kind regards,
Jeevan.
Excellent quality items at a good price…
Excellent quality items at a good price delivered quickly
7. september 2026
Besvarelse fra Arthur Price
Good morning,
Thank you for sharing this lovely feedback with us!
Have a good day!
Best wishes,
Kayleigh.
Great quality and service
I would have greatly appreciated to have been told I had to pay duties and taxes : Spanish VAT and ancillary costs from FedEx.
In fact, you receive GBP 90 and I paid double!
14. september 2026
Besvarelse fra Arthur Price
Good afternoon,
We apreeciate you sharing this honest feedback with us, we will take this into consideration going forward.
Best wishes,
Kayleigh.
We have had the set for a few years
We have had the set for a few years. Didn't know what the style were. But after a Google picture search, it gave me the exact match. Went and ordered the set.
Swift delivery and has hoped, it was the exact match. No doubt we will add to the collection going forward.
4. september 2026
Besvarelse fra Arthur Price
Good morning,
We're happy to hear you feel this way, thank you for sharing this feedback with us!
Best wishes,
Kayleigh.
Besvarelse fra Arthur Price
Good morning Debbie,
Thank you for sharing this feedback with us, we're happy to hear you feel this way!
Best wishes,
Kayleigh.
I recently contacted Arthur Price…
I recently contacted Arthur Price regarding a material issue with a few pieces from my Signature Echo cutlery set. I was incredibly impressed by how helpful, polite, and swift their customer service team was. They honored their 50-year warranty without any fuss and sent out brand-new replacements immediately. It is rare to find this level of dedication to craftsmanship and consumer care these days. Highly recommended!
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Arthur Price
Good morning Brendan,
We appreciate you sharing this feedback with us, we're so happy to hear you feel this way!
Best wishes,
Kayleigh.
Besvarelse fra Arthur Price
Good morning,
We're so happy to hear you feel this way about both our products and service – thank you for sharing this feedback with us.
Best wishes,
Kayleigh.
Great spoons🤗
Great spoons🤗 ! Very handy…in hands😂 ! And quick delivery as well. Very happy with my purchase
3. september 2026
Besvarelse fra Arthur Price
Good afternoon Nathalie,
Thank you for taking the time to share this feedback with us!
Best wishes,
Kayleigh.
The quality of the products is very…
The quality of the products is very high. However, the website could be more informative. It lacks high‑quality photos and detailed descriptions to help make purchasing decisions.
2. september 2026
Besvarelse fra Arthur Price
Good morning Artem,
Thank you for sharing this feedback with us, we will be sure to pass this along to the team!
Best wishes,
Kayleigh.
The quality is unmatched
My initial questions about the right cutlery set for me were answered efficiently and knowledgeably. I ended up with a wonderful set that is a joy to use.
2. september 2026
Besvarelse fra Arthur Price
Good afternoon,
We're so happy to hear the team were able to help you find the right cutlery set for you, and thank you for sharing this feedback with us!
We hope you continue enjoying your new set!
Best wishes,
Kayleigh.
Besvarelse fra Arthur Price
Good morning Jane,
Thank you for taking the time to share this feedback with us, we're happy to hear you feel this way.
Best wishes,
Kayleigh.
Great quality and service
19. august 2026
Besvarelse fra Arthur Price
Good afternoon,
Thank you for sharing this lovely feedback with us, we're very happy to hear you feel this way!
Best wishes,
Kayleigh.
Customer service was excellent
Customer service was excellent. For some reason, one of the AP discount codes didn’t work and so when I phoned the customer service team, they were very happy to just refund me the discount at the point of purchase. Very good customer service from AP.
19. august 2026
Besvarelse fra Arthur Price
Good afternoon Georgina,
Thank you for leaving us this lovely review, we're happy to hear you feel this way about the service you received from out team!
Best wishes,
Kayleigh.
Outstanding customer service
We ordered a new canteen of cutlery to replace the set of mis-matched knives and forks we had accumulated over the years.
We wanted something that was timeless and could stand up to normal family life including the dishwasher. Unfortunately the set developed flaws in the surface which we were unhappy with. Whilst that was bad news, Arthur Price's customer service was outstanding! The flawed pieces were replaced without issue (initially the flaws were only showing on one type of knife). When it happened again AP refunded the full set, even though we hadn't kept the box.
Marion T dealt with all our emails promptly and professionally.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Arthur Price
Good afternoon,
We appreciate you sharing this honest feedback with us and we're very happy to hear Marion was able to help get this all sorted for you.
Best wishes,
Kayleigh.
I was very impressed with the quality…
I was very impressed with the quality of the cutlery ,
the prices were very reasonable and the delivery was first class.
12. august 2026
Besvarelse fra Arthur Price
Good morning,
Thank you for sharing this lovely feedback with us, we're very happy to hear you feel this way!
Best wishes,
Kayleigh.
Besvarelse fra Arthur Price
Good morning Mary,
We're so happy to hear you feel this way about our cutlery and the service you received from us!
Have a lovely day!
Best wishes,
Kayleigh.
Besvarelse fra Arthur Price
Good afternoon Rik,
Thank you for sharing this lovely feedback with us!
Kind regards,
Jeevan.
Good service
Good service, good quality, beautiful product. Fast international delivery
18. august 2026
Besvarelse fra Arthur Price
Good morning,
Thank you for sharing this feedback with us!
Best wishes,
Kayleigh.
Dette er Trustpilot
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