I would have greatly appreciated to have been told I had to pay duties and taxes : Spanish VAT and ancillary costs from FedEx. In fact, you receive GBP 90 and I paid double!
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I would have greatly appreciated to have been told I had to pay duties and taxes : Spanish VAT and ancillary costs from FedEx. In fact, you receive GBP 90 and I paid double!
Virksomheden har svaret
I recently contacted Arthur Price regarding a material issue with a few pieces from my Signature Echo cutlery set. I was incredibly impressed by how helpful, polite, and swift their customer service t... Se mere
Virksomheden har svaret
We ordered a new canteen of cutlery to replace the set of mis-matched knives and forks we had accumulated over the years. We wanted something that was timeless and could stand up to normal family... Se mere
Virksomheden har svaret
Customer service was excellent. For some reason, one of the AP discount codes didn’t work and so when I phoned the customer service team, they were very happy to just refund me the discount at the poi... Se mere
Virksomheden har svaret
Shop Arthur Price cutlery sets, tableware and gifts for the home. Arthur Price is a UK based family owned business founded in 1902.
Unit 1 - 6 Britannia Way, WS14 9UY, Lichfield, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good quality cutlery and excellent customer service

Besvarelse fra Arthur Price
Bought the champagne cutlery set less than six months ago and the finish on every piece has already started fading. I followed the care instructions to the letter, so this is not misuse.
What takes it to one star is the aftercare. I emailed customer care and heard nothing. I chased and heard nothing. I then filled in the contact form on the website and still nothing, not even an acknowledgement.
For a brand that sells itself on heritage and quality, being ignored on a faulty set is very poor. I would not buy again.

Besvarelse fra Arthur Price
Beautiful, quality cutlery. Beautifully packed. Delivered in a timely fashion. What's not to love? Also, the sample service was excellent in helping my choice.

Besvarelse fra Arthur Price

Besvarelse fra Arthur Price
The website was easy to find and easy to use. I sent a couple of emails with questions that were answered promptly and honestly. I received the cutlery set after the date promised, but this was due to the local DPD service and not Arthur Price staff. I would recommend and would use again. Now I'm off to try the cutlery which looks fabulous.

Besvarelse fra Arthur Price
This is a good product, however when I saw the 100 plus euro / £ shipping cost I presumed that was the cost, however I had to pay some 180 euro import costs to your chosen shipper, disappointing.
At point of sale you should have made me aware!

Besvarelse fra Arthur Price
I am delighted with my recent purchase from Arthur Price. I was specifically looking for individual teaspoons rather than a whole set, and they were the perfect solution. The quality is outstanding—they have a beautiful, timeless design and a wonderful shine. They are exactly the right size and feel great to use. I would highly recommend them to anyone looking for high-quality cutlery.

Besvarelse fra Arthur Price

Besvarelse fra Arthur Price
Good choice of products, easy to use website and check out process. Great prices too with 40% off!

Besvarelse fra Arthur Price

Besvarelse fra Arthur Price
My purchases are very delayed. They haven't been delivered yet. O need help to solv this problem.

Besvarelse fra Arthur Price
Great price in the sale, quick delivery well packaged. A query was dealt with quickly and in a friendly manner, well done and thankyou .

Besvarelse fra Arthur Price
One item was delivered incorrect size. Table knife instead of dessert knife ordered.

Besvarelse fra Arthur Price
Easy to order. Very quick delivery. Good quality product. Fantastic service. Thank you!

Besvarelse fra Arthur Price
Excellent quality as always and very quick delivery xxx

Besvarelse fra Arthur Price
I happened to visit the AP website when the summer savings promotion was on and because this was a such a good offer I decided to order a new set of cutlery. After placing my order I received a confirmation email which offered the option of choosing a specific delivery date so I did. My order arrived on time, securely packaged and each item within the outer box was individually wrapped. The quality of the cutlery is excellent, feels good in the hand and looks beautiful. I was pleasantly surprised to discover that the 'boxed' set I'd ordered actually included a lovely wooden canteen in which to store the cutlery, I had't expected this and assumed that the 'box' would simply be a cardboard one! Though I had originally ordered 8 place settings, I immediately placed a second order to top it up to 12 so that I could fill up the lovely canteen - probably not a deliberate sales ploy by Arthur Price but it certainly worked with me! Excellent goods and service, I will be checking back in future to see what other lovely items I can find.

Besvarelse fra Arthur Price

Besvarelse fra Arthur Price
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