I would have greatly appreciated to have been told I had to pay duties and taxes : Spanish VAT and ancillary costs from FedEx. In fact, you receive GBP 90 and I paid double!
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I would have greatly appreciated to have been told I had to pay duties and taxes : Spanish VAT and ancillary costs from FedEx. In fact, you receive GBP 90 and I paid double!
Virksomheden har svaret
I recently contacted Arthur Price regarding a material issue with a few pieces from my Signature Echo cutlery set. I was incredibly impressed by how helpful, polite, and swift their customer service t... Se mere
Virksomheden har svaret
We ordered a new canteen of cutlery to replace the set of mis-matched knives and forks we had accumulated over the years. We wanted something that was timeless and could stand up to normal family... Se mere
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Customer service was excellent. For some reason, one of the AP discount codes didn’t work and so when I phoned the customer service team, they were very happy to just refund me the discount at the poi... Se mere
Virksomheden har svaret
Shop Arthur Price cutlery sets, tableware and gifts for the home. Arthur Price is a UK based family owned business founded in 1902.
Unit 1 - 6 Britannia Way, WS14 9UY, Lichfield, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nice cutlery. 10 out of 10. Can't fault them. Quality items. Fast delivery. What is not to like.

Besvarelse fra Arthur Price
We originally bought a full Arthur Price cutlery set when we got married three years ago. Over that time, we’d somehow managed to lose a handful of knives, forks and spoons—a complete mystery, although there are a lot of teenagers in the house!
We were able to replenish most of our set. Unfortunately, the matching forks and spoons were no longer available as the range has since been updated, but the replacements are still the same excellent quality and are very reasonably priced.
What really impressed us was that when we compared the replacements with our original cutlery, which we’ve used every day for the past three years, they still looked as good as new. That really speaks for the quality and durability of Arthur Price cutlery.
We’re hoping this beautiful cutlery set will last us for the rest of our lives.

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Easy ordering and prompt delivery! Goods arrived well packaged.
This is a gift but had a peek and it looks like everything is of a high quality. The set seems well balanced to handle. The presentation box is also of a high quality.
Would order again!

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Besvarelse fra Arthur Price
Quality set of cutlery really pleased it’s made in uk.

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I reached out to customer service before ordering a set of silver plated cutlery that was on sale. Regular price approx $3500 CAD on sale $720. It seemed too good to be true, hence my inquiry before purchasing. I wanted to ensure the quality was high despite the sale price. I was assured that the quality was high, the cutlery is coated with silver in the UK and there is a 50 year warranty.
The set arrives and there is no paperwork to indicate any warranty and several pieces are scratched and not coated properly right out of the packaging. I reached back out to customer service who had previously responded quite rapidly, now its been a week and nothing.
Arthur Price gets the stainless steel cutlery made in Asia and coats them with silver locally, although worth mentioning their sterling pieces are still made 100% in the UK. Following my original review, the company responded rapidly and i was in touch with Marion. She deserves 5 stars for her efforts and understanding. The lady i was previously dealing with was on holidays which explains no response but Marion still seemed apologetic. She relayed to me that on their end the team all agreed i was sent pieces that do not meet their quality standards. She worked with me to come to a resolution that seemed only focused on making things right for me. Some of the cutlery i recieved seemed to be of the quality one has in mind when they think of Arthur Price, so im convinced i was just unlucky with my set.

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Always reliably excellent, classic quality and possible to find replacements of what I bought before after the cutlery fairy has taken off with them. Thank you!

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I ordered some cutlery as a wedding gift. It arrived on time and each piece was well wrapped. I've docked one star because ideally I would like it to have been delivered directly to the wedding couple, but as there was no option for gift wrap or to include a message, I had it delivered to me. I'm glad I did because the box it came in was rather battered, not ideal for a gift. I've re-wrapped it and put it in a gift bag to take to the wedding. The cutlery looks very nice and of good quality, but I can't comment further as it wasn't my choice and I'm not the one who'll be using it.

Besvarelse fra Arthur Price

Besvarelse fra Arthur Price
Excellent service by Arthur Price from ordering until delivery . Delivery was brilliant by DPD . The quality of my ordered items were no less than i would have expected from such a prestigious company . Thank you Arthur Price ⭐️⭐️⭐️⭐️⭐️

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Great service from the company replacing damaged items under their guarantee .
Spoke to a couple of members of staff , helpful & efficient solving issues .

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The service given was helpful and friendly and delivery was made on the due date .The quality of the product a carving set which was a twenty first birthday present was excellent .

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Straight forward ordering and quick delivery on a day to suit my schedules. One item was missing I emailed to inform and it was sent out immediately.
Very good quality cutlery.

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Your product has always been good, I prefer SS to silver plated

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I bought some additional Sienna cutlery to add to the set I already have. Great quality, great price and superfast delivery. Very happy with my purchase...I may add a bit more the next time there is a sale on!

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Great offer on this canteen of cutlery, came very quickly unfortunately I was not at home due to an appointment and dpd driver would not deliver to neighbour.
I arranged redelivery to my neighbour as I was away and no weekend delivery slots. Still happy with the goods I received which is a wedding present

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I’m very happy with my new cutlery set. It is beautiful and I know that I’ll get many years of enjoyment from it. It is great that this product is made in the UK. The delivery service was impressive, especially given that I ordered it to be shipped to New Zealand. I’d like to give credit to Amy as she was most helpful and responsive with my questions. This was a pleasant experience, and I look forward to buying more pieces from Arthur Price in the future to add to my collection.

Besvarelse fra Arthur Price
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