Many years ago I purchased a Dexam bowl with supermarket shopping. It has served me well; proved robust and lasted well and still going strong. For this reason I wanted to purchase a set but the super... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic speedy service from Dexam, great products. I previously purchased a Dexam teatowel (ferns) from a store. I found its drying qualities excellent, it washes well and looks great in my kitchen.... Se mere
Virksomheden har svaret
The pot grabs are excellent quality. Easy to order and delivered quickly by Royal Mail.
Virksomheden har svaret
So pleased with my purchase. I have bought kitchen items from this company before and they are really tops regarding quality goods. I will probably buy all my household i.e. kitchen products requir... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Dexam – Innovative Kitchenware Since 1957 For over 65 years, Dexam has been trusted by home cooks and professional chefs alike for quality kitchenware that blends tradition with innovation. Based in the UK, we specialise in premium cookware, bakeware, tableware, kitchen textiles, and accessories. Discover exclusive collections including Sintra, CellarDine, Supreme, and iconic collaborations with RHS, Kellogg’s, and School of Wok. Whether you're preparing everyday meals or entertaining guests, our products are designed to make cooking a joy. Proudly serving retailers and customers who value style, function, and lasting quality.
Kontaktoplysninger
Holmbush Industrial Estate, GU29 9HX, Midhurst, Storbritannien
- cs@dexam.co.uk
- www.dexam.co.uk
4,7
Fremragende
88 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
Excellent customer service, lovely product and really well packaged! Can definitely recommend!
7. april 2026
Besvarelse fra Dexam
We are so pleased you loved your item and our service! Please let us know if there is anything else we can help with. Many thanks, The Dexam Team.
The pot grabs are excellent quality
The pot grabs are excellent quality. Easy to order and delivered quickly by Royal Mail.
9. april 2026
Besvarelse fra Dexam
Good morning Carol, we are so pleased you love your pot grabs and that they were delivered quickly! Please let us know if we can do anything more to help, happy cooking!
I spoke to a real person!
I called and actually spoke to a real person! It was easy to order on line and the delivery came quickly.
1. april 2026
Besvarelse fra Dexam
Hi Craig, we are so pleased to hear you were happy with our customer service! We hope you love your item and please let us know if we can help any further.
Besvarelse fra Dexam
Hi Margaret, Thank you for the review. We are glad you were satisfied with the product, please get in touch if we can help any further.
I have only had my Dexam Wok for about…
I have only had my Dexam Wok for about 1 month and the coating is coming off. I have never used metal utensils n have always hand washed. Very disappointed
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Dexam
Hi Susan, I am very sorry to hear this. Would you be able to contact our customer services team at cs@dexam.co.uk , who will be able to help you further. Many thanks, the team at Dexam
From ordering these glasses to them…
From ordering these glasses to them arriving was 4 days! The glasses are lovely and just as I had hoped for. Arrived superbly packed and protected.
24. marts 2026
Besvarelse fra Dexam
Hi Claire, we are so happy to hear you love your glasses and that they arrived quickly. Please let us know if we can help any further. Many thanks, the Dexam team.
Order was received so quickly and the…
Order was received so quickly and the products are excellent
16. marts 2026
Besvarelse fra Dexam
Hi Beverly, glad to hear you got your order quickly and we are thrilled that you love the items! Many thanks, the Dexam team.
Besvarelse fra Dexam
Hi Barbara, we are so pleased to hear you are happy with your wok. Please let us know if we can help with anything else. Happy cooking!
Besvarelse fra Dexam
Hi Paul, very pleased to hear you happy with our service. If we can help again let us know!
The item is Great
The item is Great. The company were very helpfull and kept me informed. Pity Roal Mail could not get there act together which held up the delivery !!!
9. marts 2026
Besvarelse fra Dexam
We are happy to hear you liked our item but are sorry to hear royal mail delayed your package. If you need any help from us in the future don't hesitate to get in touch.
Tea Towels
Lovely item, just as described and delivered quickly. I wouldn't hesitate to order from here again and recommend to others.
9. marts 2026
Besvarelse fra Dexam
Hi Rebecca, We are pleased to hear you are happy with your teatowels. If you need any help in the future please let us know.
Many years ago I purchased a Dexam bowl…
Many years ago I purchased a Dexam bowl with supermarket shopping. It has served me well; proved robust and lasted well and still going strong. For this reason I wanted to purchase a set but the supermarket didn't have anymore. Recently I searched and found the Dexam website and purchased different sized ones. All great kitchen bowls; I use them frequently for washing and draining vegetables and serving all manner of food stuffs. Also great simple no frills serving for entertaining family and friends at table. I had absolutely no problems removing the sticky labels from inside outside of all the bowls which some have complained about. The only complaint I do have is that the Dexam trademark should read more clearly/prominently on the bowl itself. I had a job tracing the name under the first one I purchased years ago so that I could buy more.
27. februar 2026
Besvarelse fra Dexam
Hi Bonnie, We are so pleased to hear you are happy with your original and now new Dexam bowls! We are sorry it took so long to find us again, but if we can help any further from here please do get in touch. Many thanks, the Dexam team.
Excellent service
The items were delivered in record time. The products are excellent and were really well packed.
19. februar 2026
Besvarelse fra Dexam
Hi Jean, We are glad you were impressed with our speedy delivery and our products. We hope you enjoy your items and if you need any help please get in touch. Many thanks, the Dexam team.
My oven gloves arrived promptly and…
My oven gloves arrived promptly and look to be good quality.
16. februar 2026
Besvarelse fra Dexam
Hi, we are happy to hear our delivery was quick and that you are happy with your oven gloves. Please do not hesitate to reach out if you have any further queries. Many thanks, The Dexam Team.
Besvarelse fra Dexam
Hi Diana, We are pleased that your items arrived quickly. If you need any assistance please get in touch, Thank you!
like the product shame about the tracking
like the product and would recommend it. However, the shopping process wasn’t good for me. The retailer uses Shop, a tracking system that I wasn’t comfortable with. It’s a large company — not a virus — but it feels intrusive and wants access to far too much of your personal life. Anyone who cares about security would hesitate. Replied as suggest below and received no feed back as yet
Because of that, I was left unsure whether my item was actually on its way, and the delivery experience was later than I thought and disappointing. The product itself is good, but the process around it wasn’t.
10. februar 2026
Besvarelse fra Dexam
Hi Robert, We are happy you liked the product but are very sorry you were disappointed with the shopping process. If you would like contact us at cs@dexam.co.uk to provide more information about what you were unhappy with to see if we can resolve anything that would be great. Many thanks, Dexam.
Great tea towels
Great tea towels, wash well and perfect. First class customer service.
2. februar 2026
Besvarelse fra Dexam
Hi Mary, Very glad to see you were happy with both our teatowels and service! Please don't hesitate to reach out if you have any queries.
Highly recommended
Good product. Fast delivery. Even a return label if the order was wrong
2. februar 2026
Besvarelse fra Dexam
Happy to hear you were pleased with our product and service Trevor. If you need any further assistance do not hesitate to get in touch.
Besvarelse fra Dexam
Hi Lynne, Glad to see you are happy with our service and product. If you need any more help please let us know.
Knowing that quality standards are…
Knowing that quality standards are being maintained is a powerful benefit for buyer decision making
26. januar 2026
Besvarelse fra Dexam
Hi Trevor, we are happy to hear you were pleased with our quality. Please let us know if we can help with any queries.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.