Christian was a pleasure to speak to, a real personable person, not some script reading robot. He was clear, concise and friendly. We definitely need more people like him in customer service. Many tha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Short wait to get through to customer service, lovely Zaynab on the phone helped me to cancel my account. She listened politely to my reasons and offered alternatives that might suite me.
I have had brilliant wine choices sent to me through Wine 52 over the last 8 months.The wine has been great tasting and the quirky labels have looked good on the kitchen shelf! Sadly I had to cancel m... Se mere
Exemplary Customer Service over the phone, with the product to back it up. Unique wine selections each month with an informative zine. Been subscribed on and off due to travel commitments but the team... Se mere
Virksomhedsoplysninger
Om Wine52
Skrevet af virksomheden
We're the UK's largest wine discovery club and we send you an exclusive selection of wines each month. Join us on a journey of discovery and share our favourite wines, and uncover hidden gems from around the globe.
Whether you have just discovered the fascinating world of wine or you're a wine connoisseur, our themed monthly selections are designed to fuel your passion for flavour and to learn a little bit about what's in your glass along the way.
We work very closely with talented winemakers we feature to give you a little peek into their wonderful world of wine, and often they create exclusive wines available only for our members!
Each tasty box of wine comes complete with snacks, as well as a copy of stunning Glug magazine where you can discover the story behind your wines, and get expert tips to learn more about what you're drinking ensuring you get the most out of your monthly wine delivery.
For more information, see our FAQs: wine52.com/faq
Or if you need to get in touch, please reach out to us via wine52.com/help.
Kontaktoplysninger
8 Melville Crescent, EH3 7JA, Edinburgh, Storbritannien
- 0131 285 2684
- wine52.com
Claim a free case on us!
4,6
Fremragende
15 t anmeldelser
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Service
I enjoyed every minute of the conversation with Zayneb she's a brilliant customer service advisor and handled my query without being pushy to retain me as a customer.
25. marts 2026
Uopfordret anmeldelse
Mark O'Leary was very professional &…
Mark O'Leary was very professional & friendly when I called to discuss my subscription. Lots of options available & no feeling of being pressurised into anything.
25. marts 2026
Uopfordret anmeldelse
Very friendly and helpful
He was very helpful and friendly, positive feedback
25. marts 2026
Uopfordret anmeldelse
Amazing
Great friendly
Listened and was very informative if offers
25. marts 2026
Uopfordret anmeldelse
Mark from the customer service team was…
Mark from the customer service team was great, wines are always fantastic!
25. marts 2026
Uopfordret anmeldelse
Really lovely
Really lovely, explains the process well. Let’s you know all of your options. Really appreciated how kind she was. <3
25. marts 2026
Uopfordret anmeldelse
The gentleman on the phone was…
The gentleman on the phone was absolutely lovely ❤️
25. marts 2026
Uopfordret anmeldelse
Excellent customer service from Lewis.
25. marts 2026
Uopfordret anmeldelse
Great customer service
Great customer service, wine at a great price.
25. marts 2026
Uopfordret anmeldelse
Friendly service
I spoke to Edward on the phone and he was really helpful and friendly.
23. marts 2026
Uopfordret anmeldelse
I wasn't aware it was a subscription
I wasn't aware it was a subscription, but then Amy was very helpful, and cancelled my subscription without any extra charges for me.
24. marts 2026
Uopfordret anmeldelse
Very friendly customer service
Very friendly customer service, great to deal with
24. marts 2026
Uopfordret anmeldelse
I've been a customer of Wine52 for a…
I've been a customer of Wine52 for a while and I love their wines, the little magazine and the snacks. It's always very exciting to receive one of the boxes.
Today, I called them regarding my subscription, and Mark helped me with top service! He was nice, kind and a pleasure to talk to.
24. marts 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.