Willow & Stone Anmeldelser 118

I made a purchase recently via the website, I phoned to enquire about the item I’d purchased and the service I received was exemplary. The member of staff I spoke with was very polite and super helpful, the item was posted promptly and arrived today. This isn’t the first item I’ve bought from Willow & Stone and it won’t be the last. Support independent stores like Willow & Stone or lose them.

Beautiful homeware and fittings. They were so helpful and helped me find exactly the right fixture for my new door. Highly recommended.

Love, love, love Willow & Stone, my favourite shop! Sweet staff, great quality and selection of products.

I love the items that are made in the UK. Their crackle glaze door knobs are so beautiful, well worth the wait.

Thank you W&S for being yourselves :)

Excellent quality products, efficient delivery and great customer care!

I had a little trouble with delivery - but Rochelle was so kind and helpful in getting this organised for me.

Great customer service!!

Woodpecker knocker looks pretty but was extremely awkward to install on a door with raised panels. Despite drilling pilot holes, the head broke off one of the screws. The keyhole template was offset my about 1mm meaning the knocker doesn't sit dead centre on the door. The elbow screwdriver supplied isn't sufficient to do the job easily and some special miniature tools would be required for anyone attempting to do this at home themselves. I could only get 2 of 3 screws into the striking plate bracket. Took an hour to install, not 5 minutes as the Adams & Mack website says.

Ordered some drawer pull handles from them. I think they were too expensive, even comparing them to other high end ironmongery providers. I only went for them as they were the only company that provided the particular design I wanted. That said, the quality and design of the handles is excellent, and they look really classy fitted to the furniture.

This company have excellent customer services and I like to support a small business supplying quality products. I only needed a small wardrobe/door hook and I bought from here as I wanted a quality brass one. The double was really expensive so I ended up with the single which with the postage was still costly. The delivery was not overly quick.
Nonetheless I would recommend them for the quality and overall experience

Lovely products and fast delivery!

Excellent supplier ***** and an excellent high quality product ***** outstanding ! also thank you for your communications and help in purchasing my item !

lovely quality products and i have always experienced top service from Willow & Stone. highly recommended.

Beautiful product and great service. Thank you.

Brilliant website, prompt service and great products.

Very good quality products and reasonable delivery process

I just received the order I put in just 2 days ago and I have to say I’m absolutely delighted. The oak peg rails are beautifully made (in Britain), were delivered well packaged and came really quickly. I also think they were a really good price for the quality. They are going to transform our Utility room in an instant

I hadn’t heard of Willow and Stone before this order but will definitely look to order from them again. 5 stars!

Beautiful, turned light pulls - thank you!

Their pieces are beautiful and truly feel luxurious and custom without breaking the bank. Great if you want to infuse some handmade craftsmanship and character into the home!

Also, talk to them if you have any questions. They were so helpful in advising me about what finishes went best together, and it's turned out great! Their customer service is incredibly nice.

I ordered 8 beautiful cast iron coat hooks from France, and the whole experience was fantastic from start to finish! Rochelle and Saskia were amazing : they kept me updated every step of the way, letting me know when the parcel would ship and giving really clear advice on customs fees. The package arrived quickly after dispatch, which was impressive given the weight. Gorgeous products, wonderful team, I’ll definitely be back! Merci beaucoup !!!

Exactly as advertised. Packaged well and good quality.

Brilliant products and speedy delivery. Can’t recommend highly enough. I reckon my front door is the smartest in our street! Quality stuff!