Wildanet Anmeldelser 1.126

Jamie who did the final installment today was brillant and so so helpful in setting up my devices.

Fast efficient and professional service. Friendly and helpful staff. Top marks for a great experience

Fantastic, the engineer was very calm and was not faze with 2 dogs in the bedroom that were sometimes loud. He took time to explain what to do. I

Signed up to Wildanet in September 2025, it’s now the end of March 2026 and they still haven’t installed it (6 months). I’ve chased and they just say it’s due to their 3rd party not doing the work required to install it and they can’t give me any date for installation. Pretty poor really and honestly doesn’t give me any confidence if I ever need repairs!
So now looking at Airband - I’m sure they’ll take my money!

Very pleased with Kai and Finns work today fitting our internet, installation done with efficiently and professionally and explained clearly how it works.
Thanks Graham.

The workers that came were friendly and professional and explained everything as they carried out the job couldn,t have been a better experience thankyou .

I have found their customer service to be excellent. From ordering to delivery they informed me every step of the way and everyone was incredibly polite. Jacob and Joshua the internal setup guys could not have been more helpful, friendly and efficient as was everyone I have dealt with from them, including Jack from telephone sales. Thanks

The connection team turned up on time and provided a very neat connection to our home. I would definitely recommend WILDANET for their professionalism , speed and price.

Had a low speed fault, Jamie attended and replaced outdated equipment and replace fibre to ont. He explained everything to us and completed the repair. Jamie is a polite, professional and knowledgeable worker and a credit to Wildanet. Thank you.

Broadband installed after overcoming many hurdles. Very polite and informative staff who didn’t give up trying to provide an underground solution. Looking forward to using the superfast fibre broadband.

Derek and Jamie were friendly, helpful and knowledgeable whilst installing my broadband, answering my questions and offering advice. Great workers!

Just had Dan install fibre at my home, the engineer is very friendly and extremely efficient, clean and tidy. Would highly recommend the install to anyone. Massive Thanks to Dan.

On time helpful tidy and smartly dressed

Our first contact was with the field sales agent (Jack) who was very helpful and kept us informed. The installation itself was straightforward following a thorough survey. The contractors who laid the cable were very tidy and considerate. Our internal installation was done by Jamie who left no mess and clarified everything we needed to know. Great service from beginning to end.

Had a visit from Kai and Finn today to switch my broadband over to Wildanet. The lads were extremely professional and efficient. Done in just over 20mins. They showed me that the connection was working fine and explained what to do if I had any problems. Great service, would recommend.

The whole installation experience was absolutely trouble-free from start to finish. The installation, from the exterior work though to the internal installation was done in a day, despite me having to change the installation date.
Andy was a fantastic engineer: polite,professional and fantastic to talk to. An absolute credit to the company.
The fibre speeds (380md/s) are making me happy too!

Jamie installed fibre to our house, did a tidy job and went the extra mile to install it to our liking, highly recommend

The team at Wildanet have been exceptionally helpful. Things were sliding in the wrong direction, but first Anna steadied the ship and took proactive actionn which was very comforting.
Then Andy, the attending engineer, went above and beyond in terms of information, contact and overall guidance through the process calling and messaging with updates and always following up.
All in all an exceptional experience and a team that are a credit to the organisation - if the whole team are like Anna and Andy then they can't fail but to succeed.

Regards,

Anthony

Got a good deal on the family package. Booked it on the Tuesday and was all installed on the same Friday. Speeds of over 200mb/s off the bat, 5X what we had with Vodafone.

Best service from any of the other broadband providers.
Starting with Mark from Wildanet sales team, super efficient and we battled our way through having no internet at the time of signing-up.
NETS installation team of JJ and his team were on time and very professional. Mich from NETS connection team was excellent and quickly completed the internal connections.