I updated my experience after being able to return stuff. So it took a little while but finally I was able to return unopened stuff. Giving a 4 stars because I still think that the return pro... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am extremely frustrated with We-Vibe's customer support. I originally contacted them because my Chorus vibrator has major fit issues and completely fails to stay in place. To resolve this, support... Se mere
Virksomheden har svaret
I’ve bought a few items from WeVibe, and so far I’ve loved every product!! The Bluetooth component is amazing for long-distance relationships and helps us feel closer together even when far away. It’s... Se mere
I previously ordered a Nova rabbit vibrator for my wife several years ago. It was without question the greatest sex toy that she has ever owned. Unfortunately, after years of use, the battery wasn't a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We-Vibe operates for one simple reason: To deliver enhanced pleasure with innovative vibrators and sexual stimulation accessories. Experience our products.
Kontaktoplysninger
Otto-Ostrowski-Straße 5, 10249, Berlin, Tyskland
- care@we-vibe.com
- we-vibe.com
3,3
Middel
304 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Discretion is Key
I really appreciated the discretion so I kept my business mine.
All the info in the FAQs and other reviews instilled confidence in my purchase.
I don't remember finding a way to track my product on its way to me so if that could facilitated by you, that would be grand!
30. august 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
Once dispatched, an email is sent to you and includes the parcels tracking information.
If not in your imbox a few days after purchase, please make sure to check your spam/junk box.
Please feel free to contact us directly if you have any problems with your delivery.
Kind regards,
We-Vibe Customer Care
Well I had a problem with an order
Well I had a problem with an order. It wasnt super fast but they too care of the problem totally, Thats what a good company does,
27. februar 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear you are having trouble with your item.
We-Vibe products come with a 2-year warranty.
Please follow the link below to complete the warranty form and start the process to receive a replacement.
https://www.we-vibe.com/us/warranty
Kind regards,
We-Vibe Customer Care Team
Love my toy best investment ever!
27. oktober 2025
Wasn't at all what I thought it was
Wasn't at all what I thought it was. Way too small and fit is uncomfortable. Wish I would have got the sync instead of the chorus
27. oktober 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
Kind regards,
We-Vibe Customer Care
The product is easy to use
The product is easy to use. My wife says it has a comfortable fit, easy to insert, and the pleasure she experiences is amazing. When we use it as a couple her organisms are unlimited; we are both fully satisfied and completely spent!
27. oktober 2025
This is the fourth we-vibe I’ve used
This is the fourth we-vibe I’ve used. But this one quickly became very noisy. Which usually happens after two years. Love the toy but not this particularly one.
16. juni 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear you are having trouble with your item.
We-Vibe products come with a 2-year warranty.
Please follow the link below to complete the warranty form and start the process to receive a replacement.
https://www.we-vibe.com/us/warranty
Kind regards,
We-Vibe Customer Care Team
Awkward and hard to use.
27. oktober 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear you are not fully satisfied with our item.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
Kind regards,
We-Vibe Customer Care Team
Extremely disappointed – the product doesn’t work properly
I’m very disappointed with my We-Vibe Chorus. The remote control connection barely works — it keeps losing signal, and the squeeze pressure control is unreliable. The vibration feels uncomfortable and not as described.
I expected much better quality from a brand like We-Vibe. It seems like this product was not properly tested before being sold. This has been a very frustrating experience.
I hope customer support will contact me to resolve this issue. If possible, I would like to request a refund, as the product doesn’t perform as advertised.
23. juni 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear you are having trouble with your item.
We have contacted you directly to resolve this for you.
Kind regards,
We-Vibe Customer Care Team
Fails at remote play
The app for remote play is completely useless. Plagued by connection issues and cumbersome. Never once got it to work for long distance play. Same complaints as countless others and no improvements made by wee-vibe.
15. september 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear you are having trouble with your item.
We have contacted you directly to resolve this for you.
Kind regards,
We-Vibe Customer Care Team
My old ones are so much better then new…
My old ones are so much better then new texture and power wise
27. oktober 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear you are not fully satisfied with our item.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
Kind regards,
We-Vibe Customer Care Team
She won't use it.
1. oktober 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
Please know you can return your unopened item within 30 days of purchase.
Alternatively, We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
Kind regards,
We-Vibe Customer Care
I got the We-Vibe rabbit and love it
I got the We-Vibe rabbit and love it. Have great orgasms with this unit. Prefer this over the Lelo, but I do keep both charged as the We-Vibe does tend to go out after 30 min on a full charge. The Lelo, while not as great, is still really good and has a longer battery life, almost 3-4 times than the We-Vibe. But I do prefer the We-Vibe rabbit over the Lelo (hence why I keep both.)
1. oktober 2025
Not powerful enough
Not powerful enough for me. I don’t feel anything with vibrators unless they have a very strong option. I thought I’d be getting that with this but my $15 bullet from walmart is 3x stronger.
24. oktober 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
Kind regards,
We-Vibe Customer Care
This is without a doubt
This is without a doubt, the worst toy, we have ever bought. It took us a long time to connect partners.
Once it was connected, we couldn’t see each other online.
The shop that we bought it in, couldn’t get it to work either. Just a piece of crap.
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra We-Vibe
Thank you for taking the time to leave a review.
We are sorry to hear that you are not satisfied with your item.
Please contact us at the following email address and we will do our best to resolve this for you.
Kind Regards
We-Vibe Customer Care
did not work out of the package
The product did not work. After charging successfully .
18. september 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are very sorry to hear you are having difficulty with your item.
We have contacted you directly to resolve the matter.
Kind regards,
We-Vibe Customer Care
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.