I updated my experience after being able to return stuff. So it took a little while but finally I was able to return unopened stuff. Giving a 4 stars because I still think that the return pro... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am extremely frustrated with We-Vibe's customer support. I originally contacted them because my Chorus vibrator has major fit issues and completely fails to stay in place. To resolve this, support... Se mere
Virksomheden har svaret
I’ve bought a few items from WeVibe, and so far I’ve loved every product!! The Bluetooth component is amazing for long-distance relationships and helps us feel closer together even when far away. It’s... Se mere
I previously ordered a Nova rabbit vibrator for my wife several years ago. It was without question the greatest sex toy that she has ever owned. Unfortunately, after years of use, the battery wasn't a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We-Vibe operates for one simple reason: To deliver enhanced pleasure with innovative vibrators and sexual stimulation accessories. Experience our products.
Kontaktoplysninger
Otto-Ostrowski-Straße 5, 10249, Berlin, Tyskland
- care@we-vibe.com
- we-vibe.com
3,3
Middel
305 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
did not work out of the package
The product did not work. After charging successfully .
18. september 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are very sorry to hear you are having difficulty with your item.
We have contacted you directly to resolve the matter.
Kind regards,
We-Vibe Customer Care
Great service and product
7. juni 2025
Dissatisfied
I was very excited about this product and was very disappointed. I found it REALLY loud and it wouldn’t keep the charge long enough to use it spontaneously.
8. oktober 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
You can find the form here: https://www.we-vibe.com/us/satisfaction-guaranteed
Kind regards,
We-Vibe Customer Care
The We-Vibe Tango X is the worst…
The We-Vibe Tango X is the worst vibrator I’ve ever had. Significantly worse than 20$ vibrators. A far stretch from the claim of ‘most powerful vibrator’. Wouldn’t reccomend to anyone.
29. juni 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear that you are not completely satisfied with your device.
This device is included within our current Pleasure Guarantee promotion.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
You can find the form here: https://www.we-vibe.com/us/satisfaction-guaranteed
Kind regards,
We-Vibe Customer Care
Amazing quality
Amazing quality and long lasting products, attentive and friendly customer service, easy to navigate website and fast discreet delivery:)
7. oktober 2025
Great toys
All the products we purchased seem well thought out & of reasonalble quality.
7. oktober 2025
The toy doesn't work for me
The toy doesn't work for me. It may just be me, but it was a total waste of money.
7. oktober 2025
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear that you are not completely satisfied with your device.
This device is included within our current Pleasure Guarantee promotion.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
You can find the form here: https://www.we-vibe.com/us/satisfaction-guaranteed
Kind regards,
We-Vibe Customer Care
Besvarelse fra We-Vibe
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear that you are not completely satisfied with your device.
This device is included within our current Pleasure Guarantee promotion.
We-Vibe customers can shop for sex toys risk-free thanks to our 100 Day Pleasure Guarantee. If a sex toy you’ve bought from our official We-Vibe online shop doesn’t enhance your sexual happiness, then we’ll give you a voucher to use on an alternative product. Just head to our warranty page, fill out the form and select ‘100 Day Pleasure Guarantee' in the subcategory field. Our Customer Care Team will be happy to help.
You can find the form here: https://www.we-vibe.com/us/satisfaction-guaranteed
Kind regards,
We-Vibe Customer Care
Wonderful company
Wonderful company, team and individual who approached me for the partnership and fantastic product
19. september 2025
68 yo with prostate surgery.
They cut a couple of crucial nerves in surgery. This device greatly helps with achieving orgasm. And she likes it too. Well made with plenty of battery life. Tip: Keep the vibrations low and light at first. Highly recommend.
30. september 2025
Not the same as the first one I bought…
Not the same as the first one I bought five years ago!
1. maj 2025
Besvarelse fra We-Vibe
Hello,
We are sorry to hear that you are not satisfied with your order.
If a sex toy you purchased from our official Womanizer online shop does not improve your sexual well-being, we will give you a voucher to use for an alternative product.
Please visit our warranty page, fill out the form and select "100-day warranty" in the subcategory field. Our after-sales service team will be happy to assist you.
https://www.womanizer.com/us/5warranty
Kind regards,
Womanizer Customer Service
Good product....app totally sucks .very…
Good product....app totally sucks .very buggy and hard to connect. Tried numerous times. Also, will only connect for play with partner over wifi. That sucks. I have purchased 3 we/vibe products. I will purchase no more because of the app subpar performance. Very disappointing in an otherwise promising product.
30. juli 2025
Besvarelse fra We-Vibe
Thank you for taking the time to leave a review.
We are sorry that you are having difficulties using our app, there has been a recent update that has temporarily affected some users.
We have contacted you directly to try to get this resolved for you.
Kind Regards
We-Vibe Customer Care
Besvarelse fra We-Vibe
Thank you so much for taking the time to leave a review.
Its great to hear that you were happy with our service.
Kind Regards
We-Vibe Customer Care Team
Besvarelse fra We-Vibe
We are sorry to hear that your wife is unhappy with her product.
We have reached out to you directly to see how we can resolve this for you.
Kind Regards
We-Vibe Customer Care
Delightful to deal with
Very easy to choose what products are availible. Lots of helpful videos and instructiom. Orders filled promptly
29. september 2025
Conforme et dans les délais
Produit reçu dans les temps et conforme à la description faite par le site.
1. september 2025
Besvarelse fra We-Vibe
Bonjour,
Merci d'avoir pris le temps de laisser un avis.
Nous sommes ravis d'apprendre que vous êtes satisfait(e) de votre achat.
Nous espérons que vous apprécierez votre commande.
Cordialement,
Service clientèle We-Vibe
Besvarelse fra We-Vibe
Hallo,
vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben.
Wir freuen uns, dass Sie mit Ihrem Einkauf zufrieden sind.
Wir hoffen, dass Ihnen Ihr Kauf gefällt.
Mit freundlichen Grüßen,
We-Vibe Kundenservice
Awful not responding to query
22. september 2025
Uopfordret anmeldelse
Besvarelse fra We-Vibe
We are sorry to hear that you have been unhappy with our service.
You replied to us on 19th September, we are sorry we did not get back to you on Friday afternoon, our team do not work weekends and you received a response today Monday 22nd September, after the matter was escalated to someone who could help you.
There was an error with the returns link and as you had been waiting to get this resolved we arranged a refund for you.
We are once again sorry that you have been unhappy with the way that this has been resolved.
Regards
We-Vibe Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.