I updated my experience after being able to return stuff. So it took a little while but finally I was able to return unopened stuff. Giving a 4 stars because I still think that the return pro... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I updated my experience after being able to return stuff. So it took a little while but finally I was able to return unopened stuff. Giving a 4 stars because I still think that the return pro... Se mere
Virksomheden har svaret
**second update took 2 weeks but it finally showed up. Great deal. Happy with my purchase Ordered over a week ago. Haven't gotten passed shipping label. Tried to reach customer service twice a... Se mere
Virksomheden har svaret
I am extremely frustrated with We-Vibe's customer support. I originally contacted them because my Chorus vibrator has major fit issues and completely fails to stay in place. To resolve this, support... Se mere
Virksomheden har svaret
I’ve bought a few items from WeVibe, and so far I’ve loved every product!! The Bluetooth component is amazing for long-distance relationships and helps us feel closer together even when far away. It’s... Se mere
We-Vibe operates for one simple reason: To deliver enhanced pleasure with innovative vibrators and sexual stimulation accessories. Experience our products.
Otto-Ostrowski-Straße 5, 10249, Berlin, Tyskland
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hardware if fine, app and user experience is trash.
Cannot hold a connection, constant repair on every use, even to its own remote. Kills the mood as not part of your night, you’ll spend your life re-pairing.
It’s a good idea executed apaulingly - for the amount of frustration this will cause you, you might as well use the cheap replicas from China as their apps and controls are equally terrible.
Extortionately overpriced, and the fact that reviews now are exactly the same as five years ago, shows they placed no value on development or customer retention and just flipping units.
The second star is purely for the fact these are quite quiet in comparison to others.

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Delivery service kept me well informed via email. The item itself works, but unfortunately, the app is the biggest issue. We have trouble keeping the connection for a extended period of time, we lose connection almost everytime time we pair up and sometimes the app just kicks one of us off midway through. Disappointing because of the amount of money spent.

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The Toys was dispatched and delivered on time, full tracking provided, all items well and discreet packed and delivered.
The toys are autstanding quality, deserved every single pence, the experiance with Chiros is amazing for both of us.
Strongly recommend the brand.
No issues receiving the item. I’d say the quality of the vibrator is mid tier -I’ve had better and worse. So solid for the cost
Not only does it take a long time to get a response (or no response) from We-Vibe's customer service if you have a question about a toy, but the toys I had gotten had connectivity issues and overall just couldn't even make me feel good or finish. Totally unsatisfying and disappointing, will be avoiding this company in the future. Just go with Lovense instead.

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Bought the Moxie+ solely for its long distance features. However this does not work at all, keeps disconnecting and when it connects for a second it freezes the second partner tries to control via app. Because of this the product (which is expensive) is useless to us. Tried all the troubleshooting options, with no luck. When reading reviews online it seems this har been an ongoing issue for many years but we-vibe is not fixing the problem. Worth looking into other options for long distance play.

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This is, quite literally the worst company that I've had the misfortune of ordering from in this decade. Their ordering system experienced a backlog of some sort while I was placing an order and their system told me that my order failed, so I waited 10 minutes and tried again. In that 10 minute window I received no confirmation email, no charge on my bank account, and an error message on the computer screen telling me that my order had failed. Ten minutes later I tried again, using Google Pay. Miraculously, that order went through perfectly. And then I received a confirmation for the first order. Now customer service says they don't offer cancellations, and I have to wait until the orders arrive and return them if I want a refund. This should not be allowed in the modern era, and I will never do business with these people again. Great way to ruin the holiday season - lie to customers about the success of their orders so you can steal money from them and refuse to honor cancellation requests.

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We were attempting to purchase a single replacement charging cable. The payment processessing system stalled out FOUR times. We finally got one order to go through using a phone and Google Pay, but ten minutes later all of the other orders made it through and we were charged for all of them. I cancelled immediately, using the contact us form, and the AI, and a direct email, but all of the duplicate orders shipped early today. I sent more cancellations immediately, but the automated emails say it'll be 5 - 7 business days before they even bother to reach out, by which time we will have recieved the item. There is no phone number for this company, and no way to speak with an actual person, so we will be charging back the order. We are unwilling to pay for four copies of an item due to broken payment processing systems. DO NOT USE THIS COMPANY UNLESS YOU DON'T VALUE YOUR TIME OR MONEY.

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Great customer service. They get back to you really quick and are polite and helpful. I had an issue with my device and they were able to replace it with the warranty. Thank you!
I love my WeVibe. Brilliant, robust vibrator, that hits the spot! Well done WeVibe for creating such a well made product.
Order taken and paid for then.... Nothing! Two weeks later and I've tried email, Instagram no replies. Tracking link in email broken. Tracking from website states order in process. Also that orders placed cannot be cancelled! Going to give it another week before contacting PayPal to obtain refund.
They are quick enough to send marketing messages and this review request...I can't review a product I've not received!
EDIT After my reply to the email below. I confirmed with them that I'd still had no refund and had to wait while they investigated. I did get my refund but had to leave this review to get their attention! I would not recommend this company

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the bullet does amazing but the sync doesn’t hit my clit how i’d like it to.
Not a strong vibrator at all but it is quiet.

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Doesn't do anything for my wife. Way overrated and overpriced.

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Purchased We Vibe In Sync specifically for use with partner. Neither of us liked it: it was hard and there wasn’t a lot of room for partner to insert himself after device was inserted.

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.