Vintage Electrical Anmeldelser 

696
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

The web-page is fairly easy to use and if you get stuck an e-mail was quickly answered. The product bought was of very good quality, well packed and arrived undamaged. Next day delivery does not w... Se mere

Bedømt til 5 ud af 5 stjerner

Beautiful, heavy and made to last! The description perfectly matched the item. This switch will outlast any modern equivalent. Adds a perfect industrial feel to my garage area.

Bedømt til 5 ud af 5 stjerner

Great product, really nice quality, matches the work being done at home, compliments the other electrical work. It's good to find quality vintage inspired products with such an attention to detail, w... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Unbelievably shocking. Company finally got in touch, offered a refund and then ignored all messages for a return address and refund. Having to charge back through my credit card to try and get the mon... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Lampeforretning
  2. Dekorerings- og boligindretningsbutik
  3. Møbelforretning
  4. Køkkenindretningsbutik
  5. Lampeskærmsleverandør
  6. Lampegrossist

Skrevet af virksomheden

Handcrafted Lighting, Quality Materials & Unique Designs. Solid Brass & Copper Lampshades. Original Vintage & Retro Pendant Ceiling Lights, Industrial Traditional Style & Wall Lights For Homes, Coffee Shops, Bars, Hotels, Salons, Barn Conversions & Res...


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

696 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 72 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(696)

140 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Love my new champagne bucket

Love my new champagne bucket! Looks wonderful in my NYC apt. Quality is great…solid and substantial. Design is perfectly vintage. Using it as a plant holder next to my TV . Team was extremely responsive and helpful.

11. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Vintage Electrical get a number of 10…

Vintage Electrical get a number of 10 out of 10s. Firstly, the lamps are terrific and not only as good as expected, but as good as anyone could hope for.
Secondly, they arrived very quickly and very well packed and finally, good and friendly communication.
So, that's 30 out of 30 then!

7. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

UPDATE No customer service at all

I ordered a light for our son's room. The light is fine but doesn't suit the room so I immediately contacted them to ask how to refund (no details were included in the parcel). I have sent three emails, all of which have been ignored. There is ZERO customer service. I have since found a note on the website that if items are not returned within 28 days, there will not be a refund. The only contact detail shared is the email address I have been using. I am now stuck as they did not include a dispatch note with the relevant details for me to return it. It feels dodgy and I am investigating what I can do to report them and get my money back.

EDIT- 20th January. They are still ignoring all my emails. Please note they are paying someone to reply on trust pilot but not to answer customer service emails! I returned the parcel at my own cost using a printed returns form from the website and my order number (over £14 for recorded next day delivery). Currently I am out by over £130 in total. They have not acknowledged the return 10 days after it was received and have not responded to any of my emails.

6. januar 2026
Uopfordret anmeldelse
Vintage Electrical-logo

Besvarelse fra Vintage Electrical

Hi Georgina,

We’re really sorry to read this and it’s disappointing to hear you’ve felt ignored, that’s absolutely not how we operate. We have checked our system and can’t locate any messages under your name, but we’d really like to resolve this for you quickly.

You’re of course welcome to return the light if it’s unused and in original condition. Our returns information is available on our website, but we’re more than happy to provide it directly to make things easy. Please email us at ( info@vintage-electrical.co.uk ) with your order number and we’ll send the return details straight over so we can arrange your refund without delay.

We appreciate your patience and we’d really like the opportunity to put this right.

The Vintage Electrical Team

Bedømt til 3 ud af 5 stjerner

Altogether a nice product but poor after sales and complaints procedure

Good quick delivery. Excellent sale price. The brass is a bit bright for my liking but hopefully it will dull down over time. One of the plastic feet missing. Altogether a nice product
*UPDATE*
SENT PHOTOS OF MISSING PART AND SLIGHT DAMAGE BUT HAVE NOT HEARD ANYTHING FROM THEM SINCE. HAVE E MAILED ASKING FOR CONFIRMATION OF MY PICTURES, STILL NOTHING. DISAPPOINTING. REMOVING A STAR.

1. januar 2026
Vintage Electrical-logo

Besvarelse fra Vintage Electrical

Thank you, Rosalie, for your review and for choosing us. We’re really pleased to hear you were happy with the delivery and pricing.

We’re sorry to hear one of the plastic feet was missing, that’s not the experience we aim to provide. If you could get in touch with us and share your order details, we’ll arrange a replacement part right away.

Thanks again for your feedback and for shopping with us.

Kind Regards
The Vintage-Electrical Team

Bedømt til 5 ud af 5 stjerner

Beautiful product

Beautiful product, couldn’t review when bought as was a gift for Christmas but very pleased..

1. december 2025
Vintage Electrical-logo

Besvarelse fra Vintage Electrical

Thank you so much, Tracey, for taking the time to leave a review. We’re really pleased to hear the gift went down well and that you’re happy with the product. We truly appreciate your support and hope it continues to be enjoyed!

Kind Regards
The Vintage-Electrical Team

Bedømt til 5 ud af 5 stjerner

Quality lamp, fast shipping

Firstly, the product is great. It's just as described, fits our lamp well, and looks great. Quality product. The shipping was so fast and super smooth. Would definitely recommend and would buy again! Thank you!!

15. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor service

I paid £9.99 extra for 'Express (next day delivery)'. I ordered the lamp late afternoon of Monday 1st December so they certainly had the order first thing Tuesday 2nd December. I did not get express next day delivery. I sent an enquiry to them asking if the lamp had been shipped - my enquiry was ignored. I eventually got notification that the lamp had been shipped on Wednesday 10th December. According to Fedex tracking they collected the shipment on Thursday 11th December. The lamp arrived on Friday 12th December. So I received the lamp eleven days after my order having paid £9.99 for express overnight delivery.
This company has no phone number listed so they make it difficult to communicate with them. They ignore communications sent via email. They take money for an express service which they then do not provide.
The lamp itself is just OK (no better than that). The experience of purchasing from this company was not OK and I certainly would not order from them again.

12. december 2025
Uopfordret anmeldelse
Vintage Electrical-logo

Besvarelse fra Vintage Electrical

Hi Peter,
We’re very sorry to hear about your experience and appreciate you taking the time to share this feedback.

We sincerely apologise that the express delivery service you paid for did not meet expectations. This is not the level of service we aim to provide, and we fully understand your frustration given the significant delay between ordering and delivery. We also regret that your enquiry was not responded to in a timely manner, which understandably added to your dissatisfaction.

While delivery timelines can occasionally be impacted by courier handling once an order has left our warehouse, this does not excuse the lack of communication or the delay in dispatch in this case. We are reviewing what went wrong internally to ensure this does not happen again.

Thank you again for your feedback, it helps us identify areas where we need to continually improve.

Kind Regards,
The Vintage-Electrical Team

Bedømt til 5 ud af 5 stjerner

Meant to write this review earlier

Meant to write this review earlier. I had ordered 2 items (champagne boxes) from them months ago. The shipment time to the states, the quality of the boxes and the communication were all top notch. I would not hesitate to order from them again.
If you’re on the fence about ordering- just do it. You will not be disappointed!

10. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible customer service

Terrible customer service, wrongly advertised item that they excpect you to pay return postage for. Save yourself the greef from buying from these crooks.

1. december 2025
Uopfordret anmeldelse
Vintage Electrical-logo

Besvarelse fra Vintage Electrical

Hi Gary,

We’re sorry to hear you’re unhappy with your experience. We take customer service seriously and, as you’re aware, we addressed this matter directly with you.

The product was accurately described at the time of purchase, and our returns policy, including return postage responsibilities is clearly stated and compliant with UK Consumer Contracts Regulations.

The Vintage Electrical Team

Bedømt til 5 ud af 5 stjerner

Lived up to expectations

I was looking for some vintage trays to use as drink trays on baskets in my living room, so quality was important to me. These trays stood out for quality of finish and I was not disappointed, they are lovely and have been much admired. The service and communication was excellent also, and really felt personal.

3. december 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Nice lights, poor customer service

The lights we ordered were as expected however they came with quite pricey bulbs, one of which was faulty and didn’t work. I reached out to the company multiple times over email and chat to request a replacement but received zero response. I have still heard nothing 6 weeks later.

31. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service - easy negotiable web site parcel arrived within 48 hours

Easy website and parcel arrived within 48 hours

4. december 2025
Vintage Electrical-logo

Besvarelse fra Vintage Electrical

Hi Barney,
Thank you for your fantastic review! We’re delighted to hear you found our website easy to use and that your parcel arrived within 48 hours. We really appreciate you taking the time to share your experience and look forward to helping you again in the future.

Best regards
The Vintage-Electrical Team

Bedømt til 5 ud af 5 stjerner

Storage Wooden Boxes Moët & Chandon Champagne Crates Natural Finish

Good communication, fast delivery and good quality item. Absolutely love this storage box: it completes our bar perfectly and the husband is happy!

25. november 2025
Uopfordret anmeldelse
Vintage Electrical-logo

Besvarelse fra Vintage Electrical

Hi Amanda,

Thank you so much for your lovely review! We’re delighted to hear that the Moët & Chandon storage box was just what you were looking for and that it completes your bar perfectly, bonus points for a happy husband too!

We really appreciate your kind words about our communication, delivery and product quality. If you ever need anything else, we’re always here to help.

Thanks again for choosing us!
The Vintage Electrical Team

Bedømt til 5 ud af 5 stjerner

A happy customer

Great service, item as described and quick delivery, thrilled

3. december 2025
Uopfordret anmeldelse
Vintage Electrical-logo

Besvarelse fra Vintage Electrical

Hi Jo,

Thank you for taking the time to share your feedback. We are pleased to hear that the service, product description and delivery met your expectations. Your positive comments are greatly appreciated.

Kind Regards
The Vintage Electrical Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere