Magnifica estancia en Villa Heaven (Mauritius) con unas vistas de ensueño. Toda la comunicación con el personal de Villanovo ha sido muy profesional, desde el trato personalizado de Veronique desde... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The villa was so clean and beautiful, just as shown in the pictures. The staff were amazing, so nice and welcoming. The food was absolutely delicious. Highly recommend.
Virksomheden har svaret
As a start dealing with villanovo was safe and professional. The villa they selected for me based on my budget and needs. Family had a great vacation in the villa, the staff was very kind and res... Se mere
Virksomheden har svaret
Notre séjour à la villa Oléya, à l’Île Maurice, a été absolument superbe. La villa est magnifique et le cadre exceptionnel. Nous avons également beaucoup apprécié l’accueil du propriétaire, qui a é... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Villanovo
Skrevet af virksomheden
WHO ARE WE ?
Villanovo is a travel agency specialising in tailor-made rentals of villas, chalets, and riads in dream destinations.
We have carefully selected the most beautiful holiday homes where you can create unforgettable memories. Located in the most sought-after spots with exceptional settings, each of our properties offers high-end amenities and services, ensuring bespoke holidays that combine comfort and luxury.
Before and during your trip, our dedicated concierge service is at your disposal to make your holiday an experience that reflects your vision, as perfect as you had imagined.
RENT A VILLA WITH VILLANOVO
Discover our exceptional villas nestled in the world's most beautiful destinations.
In Europe: Explore stunning villas in Spain, whether in Ibiza, Majorca, or along the Costa Brava. Alternatively, opt for a holiday home in France, choosing from the tranquil landscapes of Corsica, the charm of Provence, or a cozy chalet in the Alps. Italy, Portugal, Croatia, and Greece also offer incomparable options.
In Asia: Bali in Indonesia is a dream destination, as are Thailand and Sri Lanka, where luxurious villas await to make your stay unforgettable.
In Africa: Experience the unique charm of Morocco with villas in Marrakech and Essaouira, or escape to Mauritius and the Seychelles for a luxurious retreat surrounded by nature.
In the Caribbean: From paradisiacal beaches to vibrant culture, discover exclusive villas in the Dominican Republic, Martinique, and beyond.
In North America: Whether drawn to the United States or Mexico, you'll find splendid villas perfect for a luxurious getaway.
TRAVEL BOOKS
Villanovo offers exclusive travel books where you can uncover our top recommendations for restaurants, shopping, and activities. These guides will help you explore our destinations authentically, immersing you fully in their local culture and atmosphere.
LUXURY MAGAZINE
Villanovo also publishes a luxury travel magazine that regularly features exclusive holiday experiences and advice, cultural immersions, and insights into exceptional villas and unforgettable stays around the world.
Luxury and charm guaranteed
Selection of orignial and upscale luxury properties
Our catalogue of luxury villas, extraordinary houses, charming riads or high-end chalets have been carefully selected because each of these properties offers a unique experience, a fabulous setting, a particular charm or an exceptional luxury.
Kontaktoplysninger
Storbritannien
- + 44 330 684 5125
- info@villanovo.com
- villanovo.com
Ski holidays in the French Alps
4,6
Fremragende
143 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We were interested in a villa and…
We were interested in a villa and Villanovo offered to hold it for 24 hours but the next morning emailed to say another agency had rented it to someone else.
14. juli 2018
Uopfordret anmeldelse
Price offered doubled the price…
Price offered doubled the price published
12. juli 2018
Uopfordret anmeldelse
Besvarelse fra Villanovo
Hello,
Thank you for taking the time to review us. We are sincerely sorry if you have not been satisfied with your experience with our services.
Know that we are sometimes forced not to display the prices by request of the villa's owners. Moreover, the prices are indicated by period and if you do not indicate dates in our search engine, the indicated price is the starting price "from".
However, we take your remark into account and we will try to improve our platform on this aspect.
I hope we will be able to offer you a better quality of service in the future.
Guillaume, Customer Satisfaction Manager in Villanovo
Very nice properties but the follow up…
Very nice properties but the follow up and response is not good
9. juli 2018
Uopfordret anmeldelse
Besvarelse fra Villanovo
Hello and thank for your comment.
We are sincerely sorry if you did not get an answer quickly to your request. Please note that we are committed to responding individually to each of you in the minutes or hours following your request. On certain days we receive a large volume of requests and sometimes we miss some of them. I apologize for that. We will do our best to improve it.
Guillaume, Customer Satisfaction Manager in Villanovo
No response
I made an enquiry (18th June) which was acknowledged. A reply was promised within 24 hours .It is now June 25th and I have heard nothing.
25. juni 2018
Uopfordret anmeldelse
Besvarelse fra Villanovo
Hello and thank for taking the time to review us.
We are sincerely sorry if you did not get an answer quickly to your request. Please note that we are committed to responding individually to each of you in the minutes or hours following your request. On certain days we receive a large volume of requests and sometimes we miss some of them. I apologize for that. We will do our best to improve it.
Guillaume, Customer Satisfaction Manager in Villanovo
I have sent several emails regarding a…
I have sent several emails regarding a booking and I have received no response. Bad customer service.
They just lost thousands of Canadian dollars by not replying for a potential booking in Mauritius.
You snooze you lose.
18. juni 2018
Uopfordret anmeldelse
Although I haven't made a booking with…
Although I haven't made a booking with them as yet, I find the information and pricing very reasonable
16. juni 2018
Uopfordret anmeldelse
Have rented some amazing villas in…
Have rented some amazing villas in Marrakech. Trusted company for sure
15. juni 2018
Uopfordret anmeldelse
Excellent property and quick reply to…
Excellent property and quick reply to queries
28. maj 2018
Uopfordret anmeldelse
My family this year would not be using…
My family this year would not be using one of the villa's at Villanovo. Yet once I looked at their website and also sent them an email inquiring about the villa to suit my family. I was very impressed with their quick response and wonderful feed back. Thank you so much
16. maj 2018
Uopfordret anmeldelse
A wonderful agency to deal with
A wonderful agency to deal with. A great choice of accommodation all over the island - Evane has been highly efficient, totally honest and extremely helpful in choosing a Villa for our Christmas holiday in Mauritius. I cannot recommend Villanovo highly enough.
13. maj 2018
Uopfordret anmeldelse
Besvarelse fra Villanovo
Many thanks for your message and rating, I wish you a fantastic holiday in Mauritius, it was a pleasure to assist you ! Anything you need do not hesitate to call us, Kind Regards, Evane
Excellent customer service
So far so good! can't wait to see the villa. Customer service during the booking process was excellent and very fast! Thank you.
4. maj 2018
Uopfordret anmeldelse
I have recently booked villas in…
I have recently booked villas in Mauritius through Ms.Evane, the procedure was smooth and expedited well by her. I will surely recommend Villanovo.
1. maj 2018
Uopfordret anmeldelse
Lack of response
Our first e-mail was responded to very quickly. However we are still waiting for replies from two further e-mails so we have booked through someone else. Disappointing because we were very keen on the villa.
20. april 2018
Uopfordret anmeldelse
great service so far
16. april 2018
Uopfordret anmeldelse
Terrible service
Terrible service. Delay answer or not answer to the email and saying I could not book because I am too young.
I will give terrible reviews with everyone about Villanovo.
14. april 2018
Uopfordret anmeldelse
Besvarelse fra Villanovo
Hello,
Thanks for taking time to review us. I'm sorry that our team didnt find what you expected but in your case, it's not because you are too young but owners don't use to accept people for parties inside the villas, that's why we are not able to help you. Anyway, we wish you success in your research.
Guillaume, Customer Satisfaction Manager at Villanovo
Great communication
I have had such great, timely communication from our agent at Villanovo. We are thrilled to have found and made a booking for 2019.
2. april 2018
Uopfordret anmeldelse
Trust, trust, trust......
Villa Novo : nice villas to rent , superb service to the clients and the owners!
Eveline
14. marts 2018
Uopfordret anmeldelse
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