Magnifica estancia en Villa Heaven (Mauritius) con unas vistas de ensueño. Toda la comunicación con el personal de Villanovo ha sido muy profesional, desde el trato personalizado de Veronique desde... Se mere
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The villa was so clean and beautiful, just as shown in the pictures. The staff were amazing, so nice and welcoming. The food was absolutely delicious. Highly recommend.
Virksomheden har svaret
As a start dealing with villanovo was safe and professional. The villa they selected for me based on my budget and needs. Family had a great vacation in the villa, the staff was very kind and res... Se mere
Virksomheden har svaret
Notre séjour à la villa Oléya, à l’Île Maurice, a été absolument superbe. La villa est magnifique et le cadre exceptionnel. Nous avons également beaucoup apprécié l’accueil du propriétaire, qui a é... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Villanovo
Skrevet af virksomheden
WHO ARE WE ?
Villanovo is a travel agency specialising in tailor-made rentals of villas, chalets, and riads in dream destinations.
We have carefully selected the most beautiful holiday homes where you can create unforgettable memories. Located in the most sought-after spots with exceptional settings, each of our properties offers high-end amenities and services, ensuring bespoke holidays that combine comfort and luxury.
Before and during your trip, our dedicated concierge service is at your disposal to make your holiday an experience that reflects your vision, as perfect as you had imagined.
RENT A VILLA WITH VILLANOVO
Discover our exceptional villas nestled in the world's most beautiful destinations.
In Europe: Explore stunning villas in Spain, whether in Ibiza, Majorca, or along the Costa Brava. Alternatively, opt for a holiday home in France, choosing from the tranquil landscapes of Corsica, the charm of Provence, or a cozy chalet in the Alps. Italy, Portugal, Croatia, and Greece also offer incomparable options.
In Asia: Bali in Indonesia is a dream destination, as are Thailand and Sri Lanka, where luxurious villas await to make your stay unforgettable.
In Africa: Experience the unique charm of Morocco with villas in Marrakech and Essaouira, or escape to Mauritius and the Seychelles for a luxurious retreat surrounded by nature.
In the Caribbean: From paradisiacal beaches to vibrant culture, discover exclusive villas in the Dominican Republic, Martinique, and beyond.
In North America: Whether drawn to the United States or Mexico, you'll find splendid villas perfect for a luxurious getaway.
TRAVEL BOOKS
Villanovo offers exclusive travel books where you can uncover our top recommendations for restaurants, shopping, and activities. These guides will help you explore our destinations authentically, immersing you fully in their local culture and atmosphere.
LUXURY MAGAZINE
Villanovo also publishes a luxury travel magazine that regularly features exclusive holiday experiences and advice, cultural immersions, and insights into exceptional villas and unforgettable stays around the world.
Luxury and charm guaranteed
Selection of orignial and upscale luxury properties
Our catalogue of luxury villas, extraordinary houses, charming riads or high-end chalets have been carefully selected because each of these properties offers a unique experience, a fabulous setting, a particular charm or an exceptional luxury.
Kontaktoplysninger
Storbritannien
- + 44 330 684 5125
- info@villanovo.com
- villanovo.com
Ski holidays in the French Alps
4,6
Fremragende
143 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great house
Great house. Great service. Professional and would rent again!!
12. oktober 2019
Uopfordret anmeldelse
Excellent service
The web site showed good quality photographs of the villa and a detailed description.
Our emails and telephone calls with Veronique were promptly replied to and she couldn't have been more helpful. The payment of the deposit was straightforward.
We were fortunate to be able to view the villa and meet Veronique as we were already holidaying on the island at the time of booking. It was a pleasure to meet Veronique and we look forward to meeting her again next summer.
11. oktober 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Thank you Kim, looking forward to seeing you next summer.
Veronique
Using Villanovo was easy and quick.
Using Villanovo was easy and quick. Evane Rose responded to my enquiry within hours and gave me several options all meeting my requirements. She is very helpful and professional it was a pleasure using the service!
20. september 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Dear Mr Cilliers,
It's been a pleasure to assist you,
A next time !
Best regards
Evane - Sales manager - VILLANOVO
Villanovo have been helpful and…
Villanovo have been helpful and thorough and I have been very happy with their service so far.
7. september 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Dear Ms White,
Thank you!
Have a fantastic stay in beautiful Lombok!
Best Regards
Evane - Sales manager - VILLANOVO
I'm VERY happy 😊😊😊
7. september 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Dear Mr Fine,
I have been glad to help you find the perfect place and that you enjoyed Mauritius!
Kind Regards
Evane - Sales manager - VILLANOVO
Very efficient service from initial…
Very efficient service from initial enquires right up to the end .
6. september 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Dear Agboola,
I have been glad to assist!
Hope you Enjoyed Mauritius!
Evane - Sales manager - VILLANOVO
Easy reservation
We received adequate and prompt response to our queries about the properties in Marrakech. The booking was easy; now we can look forward to the vacation without worrying about the preparation.
15. juli 2019
Uopfordret anmeldelse
My online experience with Riad has been…
My online experience with Riad has been great.look forward to our stay and hope it will be interesting as seen online and welcoming as promised.
14. juni 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Dear Foluke
Thank you for your comment
We will be happy to welcome you next August
Best regards
Riad - VILLANOVO Marrakech
Villanovo are always amazing
Villanovo are always amazing. The team are extremely professional - always so quick to respond, so helpful, & so easy to communicate with from start to finish. I cannot recommend Villanovo highly enough - a fantastic company with a brilliant team!
6. juni 2019
Uopfordret anmeldelse
Excellent service
Excellent service, responsive, attentive and caring.
30. april 2019
Uopfordret anmeldelse
Good support and proactivity
Good support and proactivity up to now. Excellent availability to support on special requests.
25. april 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Dear Fernando
Thank you for your booking and your great comment
Looking forward to welcoming you in Portugal
TOGHZAOUI Riad - VILLANOVO Portugal
AGENCY TO BE AVOIDED!!!!
I have sent a number of requests for holiday properties in Vilamoura, the rep Nuesa CRISTINA eventually replied to one of my emails confirming that one of the properties was available but ignoring to mention the other properties I had also enquired about. When chasing her for these properties and after another day without response, she told me these were not available and sent me a long list of properties scattered around the Algarve (despite my request for villas in Vilamoura only), with prices ranging from 10000 euros to 56000 euros... She was obviously not interested in sending me what I wanted but what she wanted to sell.
I sent one final email with more properties in Vilamoura that I liked and have not heard from her since. Impersonal and unprofessional service.
Luckily I found another agency in the UK who was able to help me within less than 2 hours of my request and have now booked my summer holiday villa with them.
25. april 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Dear Jonh, thank you for your comment.
We are sincerely sorry if you did not get an answer quickly to your request. Or either if we did not find the suitable property for you.
Please note that we are committed to responding individually to each of you in the minutes or hours following your request. On certain days we receive a large volume of requests and sometimes we miss some of them. I apologize for that. Also we did send you all the available options for your requested dates, that probably are very popular on the location you choose.
We really hope, you can trust us again in the future for your next holidays and wish you wonderful holidays in Vilamoura!
Neuza - Portugal Sales Manager
super helpful throughout
super helpful throughout. answered any question promptly and made arrangements via the owner for amendments
25. april 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
A great pleasure to assist Mr Sihota!
Next time for Greece!
Evane - Sales manager - VILLANOVO
Outstanding service
Outstanding service, speed of replies and content was everything we needed. Going to finalise our booking in the next coming days.
Thank you TOGHZAOUI Riad.
Sean
21. april 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Dear Sean
Thank you so much for your comment
TOGHZAOUI Riad - VILLANOVO Morocco
As always fast an clear!
11. april 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Thank you Mr Obermaier!
I'll be glad to assist a next time!
Regards
Evane - Sales manager - VILLANOVO
Nothing to say
Nothing to say! Great and professional follow up and really friendly!
Thank you! Nataly
10. april 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Dear Nataly
It's been a pleasure to assist,
A next time for Seychelles,
Evane - Sales manager - VILLANOVO
excellent
competent, friendly, excellent communication!
replied promptly to my emails, gave me required information and advice.
I would recommend this company undoubtedly to anyone looking for a villa to rent
8. april 2019
Uopfordret anmeldelse
Besvarelse fra Villanovo
Dear Ms Peters,
It's been a pleasure to assist!
A next time for Greece,
Evane - Sales manager - VILLANOVO
Very fast response time.
7. februar 2019
Uopfordret anmeldelse
Poor
Poor, still sending me marketing e-mails but never bothered to reply to my villa enquiry
1. december 2018
Uopfordret anmeldelse
Besvarelse fra Villanovo
Dear Peter,
Thank you for taking time to review us. I regret that our team did not manage to answer you in time.
Our response times are in most cases very short especially during the week (a few minutes or a few hours). Our villa specialists may take more time when owners cannot be reached.
Neuza our villa specialist for Portugal did reply to you on Thursday Nov 29 at 2pm with a proposal. I hope we will be able to offer you a better quality of service in the future.
Guillaume, Customer Satisfaction Manager of Villanovo
Rep didn’t seem interested in helping…
Rep didn’t seem interested in helping find a vila for my party of 19
28. oktober 2018
Uopfordret anmeldelse
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