Victorychimp Anmeldelser 282

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Glasses seemed okay quality obviously on the cheaper scale for riding glasses. Ordered with the prescription inserts but they sit way to high in the frames especially when mountain biking and looking... Se mere

Bedømt til 5 ud af 5 stjerner

Brilliant service, ordered on Friday afternoon and parcel arrived the next morning. I love the design of the Chimpeur gear, just got the gravel shorts and their fit is brilliant and the addition of th... Se mere

Bedømt til 5 ud af 5 stjerner

Bought the packable gilet (moon dust) as a replacement for on old one that zip broke. Never bought VC before, but the gilet is great! Ace colour, perfect sizing, three pockets (inc space for a banan... Se mere

Bedømt til 5 ud af 5 stjerner

Victory Chimp are one of my favourite cycling brands😊 They have a brilliant range of high quality, fantastic looking kit. Very affordable too, not sky high like other brands. Always receive great ser... Se mere


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

282 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 72 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Great top and good service

Great top and good service. But when trying to pay it wouldn’t take the 10% code I was sent as I was a first time buyer. Still bought it though.

19. maj 2025
Victorychimp-logo

Besvarelse fra Victorychimp

Hi Paul, thanks for your review and great to hear on the top and service. Regarding the 10% first order discount, this is valid on full price items only with terms published on our site. The top you purchased was a sale item already at 25% discount, therefore the code was not applicable. This will have also been explained via an alert when trying to apply it. As the code is limited to a single use rather than strictly first orders, you are are welcome to use it another time on any full price item. Cheers - Ryan 🐵

Bedømt til 5 ud af 5 stjerner

APE Optics Vega Evo glasses

I bought APE Optics Vega Evo glasses. Super impressed, wish I'd known about these years ago, it would have saved me a fortune. I've got a weird prescription, I sent the insert away to Lensology and I now have the coolest most value for money cycling glasses I have ever owned. And I can see 🤓

17. april 2025
Victorychimp-logo

Besvarelse fra Victorychimp

Great to hear, wishing you many happy miles in the shades and insert! - Ryan 🐵

Bedømt til 5 ud af 5 stjerner

Victory chimp eyeware

Victory chimp thanks for a great product in the eyewear for cycling with the different lenses for different weather conditions .they are light and very stylish .I strongly recommend them.
I've used a few different cycling glasses but these are by far the best and they were shipped to Australia from the UK within 10 days so I'm extremely happy so I purchased another two different colour Lenses. thanks again victory chimp

21. maj 2025
Uopfordret anmeldelse
Victorychimp-logo

Besvarelse fra Victorychimp

This is why we do it, fantastic to hear. Thanks for taking the time to review our APE Optics Trevor. Wishing you many happy and stylish miles in them on the other side of the world! - Ryan 🐵

Bedømt til 5 ud af 5 stjerner

Highly recommend

Coming to Sweden, the items ordered arrived quickly with Postnord. Previously, another shipping alternative was chosen which took much longer. Kudos on improving the shipping time. The pieces of cycling kit are well made and comfortable. The quality seems to be on par with other brands whose prices far exceed Victory chimp's. I highly recommend this brand.

17. april 2025
Victorychimp-logo

Besvarelse fra Victorychimp

Hi Eric, thanks for taking the time to review and glad to hear our efforts to improve shipping times (and prices!) is appreciated! Also fantastic to hear we continue to offer great quality at a fair price - this is why we do it! - Ryan 🐵

Bedømt til 1 ud af 5 stjerner

A raincoat was damaged in less than two…

A raincoat was damaged in less than two years, and despite repeated requests, there was never any response or offer of compensation. Very poor service and a total lack of customer focus.

The most frustrating part of the whole situation with Victory Chimp is precisely that there is never any response to emails—not now (despite several follow-ups in recent weeks), and not when there were issues with a delivery that was severely delayed. The claim that they responded via email, as stated below, is simply not true.

29. april 2025
Uopfordret anmeldelse
Victorychimp-logo

Besvarelse fra Victorychimp

Customer was offered our crash replacement scheme but appears emails are not being received/going to spam.

Bedømt til 1 ud af 5 stjerner

Return policy clearly wrong and unfriendly

Ordered a Jersey wrong size. Just tried and put it back in its own bag. In a few days I've requested a size change and accepted to pay the postal expenses for the return. I've clearly never used the jersey. They first have accepted the request, then, after a long wait and when they have receveid the item, they have rejected the request due to the presence of marks on the jersey.

1. I literally hadn't the time to use the jersey, I've only tried it and sent it back;
2. I've put it in its own bag;
3. Marks could be addressable to the postal service;
4. They've sent me images of the marks with no proof they actually are on the jersey I've sent back;
5. the marks seems to be easily removable after a wash;
6. They've offered me to send me back the jersey (wrong size, of course) with return postage on me.

I've decided not to get back the jersey, maybe they could sell it, after a good wash, to someone else with a discount (by the way, I've bought it online WITH a discount...)

Honestly I don't care, things like this happens all the time, but their return policy It's clearly wrong and autodamaging. I'm very disappointed, other companies would mamage issues like this in a different and more friendly way.

8. april 2025
Uopfordret anmeldelse
Victorychimp-logo

Besvarelse fra Victorychimp

This customer sent back a return with significant soiling/marks. It is our policy (and the policy of any clothing brand) to reject returns which have signs of wear, marking or in otherwise not resellable condition.

We supplied the customer with images of these marks and guidance on next steps. The marks could not have been made in transit as both the mail bag and internal garment bag were sealed and undamaged.

The claim the marks could be removed with a wash is irrelevant, we are not in the business of washing soiled garments and reselling to our valued customers.

No company would deal with a soiled/used return in any other way.
- Ryan

Bedømt til 5 ud af 5 stjerner

Good product

Great service,quick despatch and delivery.
Glasses seem well made,easy to change lenses,nice fit,comfy,case is well made also and I think they look pretty good too.
All cycling glasses are expensive but these are pretty good value all in all.

18. marts 2025
Bedømt til 5 ud af 5 stjerner

Loved the puffer jacket

Loved the puffer jacket. Loved the bibs. Loved the track jumper. Quality is perfect, the style is just right. Got complimented on my jacket the first store I walked into. Never wearing another jacket again. ;-)

18. marts 2025
Victorychimp-logo

Besvarelse fra Victorychimp

Cheers! Amazing to hear - Ryan 🐵

Bedømt til 1 ud af 5 stjerner

Abrupt response

Abrupt response. Ordered items in two different sizes, neither of which fit. I missed the return cutoff by 1 day and sent a note to apologise and request a return - I was refused either a credit or refund, which is fine, but it was an abrupt response to my kindly worded request. I wouldn’t use this company again after such an abrupt response.

14. marts 2025
Uopfordret anmeldelse
Victorychimp-logo

Besvarelse fra Victorychimp

Your return request was almost two weeks outside our existing 30 day return window, not 1 day. My response was brief (as was the original request), but not abrupt. I apologised and explained that unfortunately we could not accept returned goods outside this window. This is due to such items too often not being in resellable condition. It was a polite and appropriate response. It would appear this factually incorrect review is a punitive measure as you did not get the response you wanted.

Bedømt til 5 ud af 5 stjerner

Excellent quality stylish track top delivered quickly and correctly

Recieved my medium CC Chimpeur Full Zip Track Top in navy today by courier. I am looking forward to wearing it in Athens this weekend. It came nicely packaged with some quality marketing, a sticker and even a wee bag of Haribo. Delighted with it .

18. marts 2025
Uopfordret anmeldelse
Victorychimp-logo

Besvarelse fra Victorychimp

Hi Fintan, this is fantastic to hear, thank you. I hope you enjoyed wearing it in Athens and on many future occasions! - Ryan 🐵

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere