Valuchi Anmeldelser 

192
•
TrustScore 2.5 ud af 5

2,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had an issue with my watch where I noticed a manufacturing defect on the dial. I contacted Valuchi, and their customer service team, especially Rehana, handled the situation professionally and... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Their customer service is the worst I've ever seen. Tried to cancel an order, they never responded and sent the watch instead of reading their emails. Tried to return the watch and they ignored my mes... Se mere

Bedømt til 1 ud af 5 stjerner

Be aware! These are overpriced dropship watches made in Shenzhen China and is of low quality and are not "Luxury" at all. Save your money and buy a watch of a respectable brand like Seiko, Orien... Se mere

Bedømt til 2 ud af 5 stjerner

Valuchi created a limited edition Qatar edition, I pre ordered it and then when it released I ordered immediately (07-14-2025). After 3 days I received an email about how it sold out. We’re about a we... Se mere

Virksomhedsoplysninger

  1. Urforretning

Skrevet af virksomheden

We are on the mission to deliver high-end watched for down-to-earth prices.


Kontaktoplysninger

2,4

Under middel

TrustScore 2.5 ud af 5

192 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,4

Alle anmeldelser

(192)

15 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The quality is amazing

The quality is amazing. I have Recieved it in Pakistan through DHL. You will have to contact courier and have to pay Govt. tax & duties in order to receive it on time.
Farooq Baloch
Pakistan

4. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer From México- Excellent Quality

Here from México.

The watch is really awesome , it looks very cool and the details are made step by step. My experience was quite good, the shipment lasted 1 week and I am fascinated with the watch, I only had to make adjustments with my watchmaker on the bracelet but everything was perfect and I am considering making a next purchase, it looks with fantastic quality.

2. juli 2023
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Bedømt til 5 ud af 5 stjerner

Live Chat Assistant - Airyl

The live chat feature Valuchi has is so helpful especially bcoz of this person Airyl ...
She was so kind and patient and cleared all my doubts ...
Very much satisfied with the experience !!
Thank u do much Airyl 😊👍

8. juni 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service and fast delivery

Excellent service and the delivery was done in the next day! Very professional staff and helpful. The box was missing the printed instructions and manual but the team shared a pdf document with me. The actual look and color of the dail is very nice and much more beautiful that the pictures.

15. maj 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Order #42019: An honest experience I had with Valuchi

I heard of the brand via YouTube, so I decided to check it out for myself. I did some research on the brand, and what to expect prior, and while I did have some issues ordering, they were immediately resolved. The product I ordered was a Lunar Calendar Automatic in silver/blue with a metal bracelet.

My start of my experience began on April 6, when I first ordered the watch. I did have some issues with getting an order confirmation (such as a processing error when purchasing and the actual confirmation getting lost in my jumk folder somehow), it did get processed and shipped out the next week. It took four days to arrive to the US and two more to get to my destination. I got my package on April 21, 2023.

The watch itself is a lot better than I initially anticipated, given I watched some YouTube reviews of the quartz variant. The case and bracelet feel well constructed and is of good quality, and the finishing is well done. I generally tend to prefer a finer grit for the brushed surface though. The movement in the watch is a Seagull TY2876, which comes with a day/night, and annual calendar complications and from my research should stay accurate unregulated at +/-10-35 seconds a day, and does have hacking and hand-wind. I can compare these features to the Miyota 9125 as they have similar complications, though with Seagull movements, you are usually paying for complications and not the Miyota name. The only reason I see it used here is because the configuration of the complications is nearly identical to the Miyota 6P00 used in the quartz version. The movement also has decoration on the architecture and the rotor, which definitely makes the watch look a lot nicer through the caseback. It is also quiet while ticking.Unlike the quartz version, the automatic uses a sapphire crystal (a feature I believe should be standard given its pricing). The bracelet is solid link, and while it is a bit stiff near the lugs articulates fairly well too. With three lugs, it fits my 7.25 inch wrist perfectly. I also like how the automatic diverges from the styling of the quartz, and the bezel screws are perfectly aligned. I have not had any major QA issues with the watch either.

The biggest dislikes I have tend to focus on usability and wearability: I think the crown is a bit small and difficult to grip, and I do think an extra millimeter or two in the dimensions would make it easier to operate. The bracelet could also use some half-links if possible to make finer adjustments easier, given the lack of micro-adjustments is a very common downside with butterfly clasps. I also find the jump and pause of the second hand when pushing in the crown to be strange given my prior experience with other mechanical movements, though it might be a quirk of that movement in particular.

So overall, I have enjoyed the new watch, and appreciate the helpfulness of the customer service.

Edit: movement was incorrectly labeled. It should be correct now.

5. april 2023
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Bedømt til 4 ud af 5 stjerner

n…It was good Excellent..

My experience dealing with the site was good... And I received the watch, I think I will buy another product Note they have a follow via WhatsApp, it is a good service ... Thanks to you customer service
Salwa Amin 🇬🇧 UK

20. april 2023
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Bedømt til 1 ud af 5 stjerner

Very disappointed!

Order#41704

I purchased my watch on March 31, 2023. The order said 2-5 days delivery. I still have not received my order, and no response from sender. Not like they care but I purchased this for a bday gift knowing it would come in time. Feel like I’m waiting for ab AliExpress package. Very disappointed

31. marts 2023
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Bedømt til 5 ud af 5 stjerner

Best Upcoming watch brand

I was one of the early pioneers of this watch brand and got my first watch during their crowdfunding period, and i was initially worried, seeing as it was a new brand that was unheard of, but I must say, its one of the best purchases I may have ever made. Especially for the price, its a luxury watch with a beautiful design and feel for a very decent price. It has lasted me 3 years now and has been my favorite time piece so far, I always get compliments. I have just gotten my second pair to grow my collection and to test out the automatic version of my current watch. I also have a good interaction with customer service team via social media. He/She was very helpful and has always been quick to answer any questions i've had, including my random inquisitions regarding the growth of the brand. They also were open to acknowledging some of my feedback regarding changes that I felt could be beneficial for the brand and watches.

I'll definitely recommend this brand and am excited to see what the future holds for them. They might be the next Audemars Piguet or Patek Phillipe, I'm rooting for them.

12. april 2023
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Bedømt til 1 ud af 5 stjerner

Watch Not Delivered, Unresponsive Customer service

Ordered a watch more than 2 weeks ago. They said 3-5 day delivery which was obviously false. Once i received the tracking link i saw that it had the wrong name on it. I reached out to valuchi to ask for them to change it in order to not cause any delivery issues, no response. Reached out a second time, still nothing. Asked if the delivery taking this long was normal, no response. Still waiting for watch and response.

Order #41487

I have heard nothing from swiss post. If it has been returned to you guys would it be possible to get a refund as it was supposed to be a birthday gift which has now passed.

Hi there any chance I can get any update on a refund?

31. marts 2023
Uopfordret anmeldelse
Valuchi-logo

Besvarelse fra Valuchi

Hi David! I just found out your parcel got returned. (https://t.17track.net/nl#nums=LA107766205NL) The last update was:
"2023-03-28 15:44
The item is unclaimed and will be returned to sender"

Have you heard anything from Swiss Post?

Bedømt til 5 ud af 5 stjerner

Beautiful brand with exclusive quality…

Beautiful brand with exclusive quality of watches on the market since I knew them in 2021. My collection of valuchi watches is getting awesome and i can’t stop adding more.. Kelvin from Valuchi team is a champion 🫡, big upon ya self man 🙏🏿

27. marts 2023
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Bedømt til 5 ud af 5 stjerner

My favourite

Always, I waiting for the new collection, a piece of art every year I found something new to add it to
my collection. Good luck.

7. marts 2023
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Bedømt til 1 ud af 5 stjerner

Refund

Order number: 40985
• Date: February 9, 2023
Received no watch and no refund. Product did not turn up.

I would like a refund please.

22. februar 2023
Uopfordret anmeldelse
Valuchi-logo

Besvarelse fra Valuchi

Dear Isra,

Thank you for taking the time to share your feedback with us. We are sorry to hear that you have not received the watch you ordered and that you have not received a refund. However, we have checked the tracking information for your package and it shows that the watch was delivered on February 22nd, as evidenced by your tracking link.

https://tracking.postnl.nl/track-and-trace/LA940025107NL-GB-B147SG

We apologize for any confusion or inconvenience this may have caused.

Thank you for bringing this matter to our attention. We appreciate your business and hope to have the opportunity to serve you again in the future.

Best regards,

Airyl

Valuchi


Bedømt til 1 ud af 5 stjerner

Order #40910] (February 6

Order #40910] (February 6, 2023)
Is not really that You answer to me in date 14 february. And now You ask to me to ship in netherland and I have to pay transport ? for a new watch never started.
Never I'll buy watch from You and I'll do very bad sponsor in Italy

9. februar 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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