Order was very delayed, 2 months long and not as expected. Diamond were custom so I understand. Customer service took a few days but very easy to talk to and quick to respond and provide resolution.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The products are beautiful and amazing quality. The customer support makes sure you are content and there are no issues left unresolved. Perfect for gifting!
I had sent a link to my husband of the watch I wanted for Mother's Day, but it turns out I sent the wrong link! Although the one he ordered was gorgeous, Pascal customer service was amazing at letting... Se mere
French : j'ai fait l'achat d'une bague d'engagement qui s'est détérioré a peine au bout d'un mois avant meme de pouvoir l'offrir ! Quatre mails et plus d'un mois après aucun retour.. English : I boug... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
PASCAL, a lab grown diamond jewelry brand, is inspired by a renowned 17th-century French philosopher who recognized the power of pressure. We believe that, like diamonds, strength and beauty can be found in overcoming intense obstacles, and we aim to convey this message to Gen-Z through our fashion pieces.
Kontaktoplysninger
8 KAKI BUKIT AVENUE 4, #08-32, PREMIER @ KAKI BUKIT, 415875, Singapore, Singapore
- support@pascaldesign.com
- pascaldesign.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The products are beautiful and amazing…
The products are beautiful and amazing quality. The customer support makes sure you are content and there are no issues left unresolved.
Perfect for gifting!
support team
Fast responses from the support team and the support team was very helpful in finding solutions for my concerns. The rings I got are so cute!
Bought a promise ring from them and one…
Bought a promise ring from them and one of the ring is a bit loose. So I contacted the customer service for an exchange and they exchanged it hastle free.
Custom = long wait times
Order was very delayed, 2 months long and not as expected. Diamond were custom so I understand. Customer service took a few days but very easy to talk to and quick to respond and provide resolution.
This is the second time I have…
This is the second time I have purchased from Pascal, and I am very happy with my experience. They always provide excellent customer service and are very friendly. I really liked the watch I bought the first time, and my daughter liked it so much that she took it for herself! That's why I came back to purchase another one. The quality of the watches is excellent, and the customer service is outstanding. Highly recommended! ⭐⭐⭐⭐⭐
I have now ordered 3 watches and 2…
I have now ordered 3 watches and 2 rings from Pascal Design, and I have been very satisfied every single time. The quality of the products is excellent, especially considering the price. The watches and rings look beautiful, feel premium, and have exceeded my expectations.
What stands out the most is their customer service. The team is always friendly, responsive, and genuinely helpful. They go above and beyond to make sure their customers are happy and satisfied with their purchases.
There was a mixup in the watch i chose…
There was a mixup in the watch i chose and ordered. They went out their way and corrected it for me in a timely manner. I sent them a email late at night and the next morning they responded to me. I’m grateful my husband Father’s Day gift will get here on time and it’s the correct one that I wanted for him.
Product of esxcellent quality
Product of esxcellent quality. Customer support is always ready to help, 10/10
Great product and the customer support…
Great product and the customer support always ready to assist you with everything. Will buy again definitively.
Danke❤️ Sehr Gute Qualitet
Amazing Service! Amazing Product!
I had sent a link to my husband of the watch I wanted for Mother's Day, but it turns out I sent the wrong link! Although the one he ordered was gorgeous, Pascal customer service was amazing at letting me exchange it for the one I wanted AND they didn't tell my husband about my mistake! I'm so excited to get my new watch!
My experience was very positive
My experience was very positive, and the customer service was prompt and satisfactory. I did not receive my original order, but when I contacted customer support, they responded quickly, resolved the issue, and immediately resent my order, which I have now received.
The watch is beautiful, exactly as advertised, and it looks very elegant. I am very pleased with both the product and the excellent customer service.
Great customer service
I worked with Molly on an exchange issue, she was of amazing help. The jewelry is great quality. They have amazing customer service.
Pascal Order Review
Customer service was quick with resolving any issues I had and delivery of item was quick and efficient. Would order from here again!
They have beautiful jewelry
They have beautiful jewelry, and a lot of options! Customer service has been great. I ordered a Watch online that ended up being smaller than I thought so they were very professional and letting me return it! I will absolutely be shopping here again to buy more items!
Stuff didn’t fit comfortably but they…
Stuff didn’t fit comfortably but they sent more links to fit perfectly.
Great services and products.
Amazing people always helping
Amazing people always helping ! Love their jewelry!
It was a long process for me and had…
It was a long process for me and had several issues along the way. I finally got my watch and I LOVE IT.
Watch
Beautiful watch-top quality and workmanship.Customer service excellent in responding to my needs.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








