We took a tour called Reflections of the Rockies (without the Alaska Cruise). An excellent experience. Our Tour Director (Spencer) and drive (Ravi) were first class. Will definitely use this operator... Se mere
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Se, hvad kunderne siger
Just returned from our 2nd cruise with TM from Budapest to Amsterdam along the Danube and Rhine. Despite telephone calls for information we were given just six days before the start to continue t... Se mere
We had a fantastic time on the Princess Eleganza touring the Adriatic coast, the staff couldn’t do enough to make our trip special, our cruise director Karen is a very special person who goes above... Se mere
The tour was fabulous. We loved every destination. Our tour guide, John Fitzgerald, was very friendly, professional, organised and informative. We were a large group but it was managed very well. Don... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.
Kontaktoplysninger
Storbritannien
- travelmarvel.com/en-gb
4,5
Fremragende
327 anmeldelser
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The holiday was the most memorable…
The holiday was the most memorable holiday we have been on. Long our guide was fantastic and made sure we were all happy and looked after everyone. Also the excursion were fantastic
26. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your wonderful review! We’re delighted to hear that this was your most memorable holiday and that your guide, Long, looked after everyone so well. It’s also fantastic to know you enjoyed the excursions.
We truly appreciate you sharing your experience and hope to welcome you on another journey soon.
Kind regards,
Raychell
Customer Experience Team
The cruise exceeded our expectations.
13. oktober 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your fantastic review! We’re thrilled to hear that the cruise exceeded your expectations.
We truly appreciate you sharing your feedback and look forward to welcoming you on another journey in the future.
Kind regards,
Raychell
Customer Experience Team
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your kind review! We’re delighted to hear that our staff and fellow travellers made your trip such a positive experience.
We truly appreciate you sharing your feedback and hope to welcome you on another journey soon.
Kind regards,
Raychell
Customer Experience Team
The ship was great
The ship was great - cabin extremely spacious and comfortable, food excellent without exception. Crew couldn't have been more helpful.
The itinerary, although it had to be changed due to weather, was relaxed, with plenty of down time for exploring and swimming, as well as enjoyable and informative tours. (Ephesus was very busy, and maybe a bit rushed, but I would guess that's always the case).
Only slight quibble was the amount of machinery noise in our cabin when the ship was entering harbour, usually in the early morning. We were towards the stern on the lower deck, I don't think other cabins were as affected.
We'd recommend the company and the cruise.
22. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your detailed and thoughtful review. We’re delighted to hear that you enjoyed your cabin, the excellent food, and the helpfulness of our crew. It’s also great to know that the relaxed itinerary, down time, and informative tours made your trip memorable.
We appreciate your feedback regarding the machinery noise near the stern and will share this with our operations team for consideration in future planning.
Thank you again for recommending both our company and the cruise. We hope toy welcome you onboard again.
Kind regards,
Raychell
Customer Experience Team
Travel disappointment
The itinerary was great and the other passengers were friendly and great fun. However the travel arrangements were horrendous. The pre cruise departure place and times were changed after we had paid and so we had to book an overnight hotel at Heathrow at (exorbitant prices) and check in at the ridiculous time of 4.30 am. Due to stopovers the travel from Heathrow to Zagreb took 10 hours for what we understand is about a 2 hour direct flight from our local airport (Luton). We arrived exhausted and, not a little, angry, and too tired to enjoy our first evening on board. The return travel home was only marginally better.
we were
14. oktober 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for sharing your feedback. We’re delighted to hear that you enjoyed the itinerary and found your fellow passengers friendly and fun.
We are very sorry to hear that the travel arrangements caused such frustration and exhaustion. While airline schedules and routing are outside of our control, we fully understand how disruptive this can be and how it impacted the start of your cruise. Your comments regarding pre-cruise timings and stopovers are very valuable, and we will share them with our operations team to help us improve future arrangements where possible.
If you’d like to provide further details or discuss this experience, please feel free to contact our team at Info@aptouring.co.uk
We truly appreciate you taking the time to share your thoughts and hope we may have the opportunity to welcome you on another journey in the future.
Kind regards,
Raychell
Customer Experience Team
Noisey Aussies…
The trip was 80% full of very noisey Australians who came into dinner in the same sweaty clothes that they had been wearing all day. The acoustics in the dinning room because of the low ceiling was so bad that we had to shout to have a conversation. Being a vegetarian , the food was appaling concidering the cost of the cruise. There was a bar b q day with nothing but meat and when asked the head waiter just shrugged. We wont be using Travelmarvel again.
15. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for taking the time to share your feedback. We’re very sorry to hear that aspects of your cruise fell below expectations, particularly the dining-room noise levels, fellow guest behaviour, and the quality and availability of vegetarian options. This is not the standard we aim to deliver, and we fully understand your disappointment.
Your comments on the dining-room acoustics and on-board atmosphere are especially helpful, as they allow us to review how these environments are managed on future sailings. We are equally concerned to hear that your vegetarian meals did not meet the standard you expected, and that the BBQ offering lacked appropriate alternatives. This should not have happened, and we appreciate you bringing it to our attention.
We’d really value the opportunity to look into your experience in more detail. If you would be willing, please email us at Info@aptouring.co.uk with your booking reference and any further information. This will allow our Customer Relations team to investigate fully and ensure your feedback is actioned by the relevant on-board and operations teams.
Thank you again for your honesty, it helps us improve the experience for all future guests.
Kind regards,
Raychell
Customer Experience Team
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your review. We are pleased that the high level of service we strive to provide on all cruises and tours shone through in your experience with us and look forward to welcoming you back soon.
Kind regards,
Gemma
Customer Experience Team
I enjoyed the cruise of the Greek…
I enjoyed the cruise of the Greek islands. The ship looked a bit tired but the atmosphere, the guests and the food were enjoyable. Think in future the company needs to make sure the ground agents are aware of the type of guests e.g. probably seniors and adapt.
29. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
It’s lovely to know you enjoyed the Greek islands as well as the atmosphere, fellow travellers and dining on board. Caledonian Sky offers a relaxed, small-ship style of cruising with a classic style, and guest observations about ambience and condition help us shape future plans.
Your comment on ground services is appreciated. Small-ship journeys often include varied ports, access points and local conditions, and working closely with partners to remain adaptable supports a smooth experience for everyone.
We’re delighted the voyage was enjoyable overall and hope the islands remain a favourite memory.
Kind regards,
Gemma
Customer Experience Team
Exceeded expectations all round
After sailing in many much bigger cruise ships, I knew we were in for a different experience and my expectations were only moderate. However, the whole experience exceeded this significantly. The ship was petite but had all we needed. Dining outside on the deck was wonderful, all staff were great and the inclusions were much better than expected. An intimate and memorable trip.
22. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your fantastic review! We’re thrilled to hear that your experience exceeded expectations and that the intimate, petite ship provided everything you needed for a memorable trip. It’s wonderful that dining on deck, the inclusions, and our staff all contributed to making your journey so special.
We truly appreciate you taking the time to share your feedback and look forward to welcoming you on another adventure in the future.
Kind regards,
Raychell
Customer Experience Team
First class service from start to…
First class service from start to finish. Admin tour guide all superb
13. oktober 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your wonderful review! We’re delighted to hear that you received first-class service from start to finish and that our admin team and tour guide made such a positive impression.
We truly appreciate you sharing your experience and hope to welcome you on another journey soon.
Kind regards,
Raychell
Customer Experience Team
Pros and cons
Pros.
Great food, staff and stop offs.
Cons.
No hot water in cabin for first 4 days
We could not regulate the air conditioning. It was always on extra cold, leaving both of us with sore. Horse throats and a bad chest of which we are both still suffering from.
6. oktober 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for sharing your thoughts. It’s encouraging to read that the food, crew and ports were highlights, as these elements shape the enjoyment of a small-ship voyage.
Practical experiences on board matter as well. Points about cabin facilities and air conditioning will be investigated with our local team, as comfort plays an important role over several days at sea. Feedback of this kind helps focus attention where improvements bring the most benefit.
We’re pleased the stops and service stood out, and hope future travel brings more of the same positive moments.
Kind regards,
Gemma
Customer Experience Team
The entire trip was fabulous
The entire trip was fabulous. The staff in particular made it so enjoyable as they were great fun, especially on the ship. Guides were clear and informative too. The food was excellent throughout and the ship very comfortable and well-appointed.
26. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your fantastic review! We’re thrilled to hear that the entire trip was fabulous and that our staff, especially on the ship, helped make your experience so enjoyable. It’s wonderful to know that the guides were clear and informative, the food was excellent, and the ship comfortable and well-appointed.
We truly appreciate you taking the time to share your experience and look forward to welcoming you on another journey in the future.
Kind regards,
Raychell
Customer Experience Team
A lovely holiday that provided a great introduction to Greece
We particularly enjoyed the land portion of the trip on the Greek mainland. We visited some amazing ancient sites and cities. The food and hotels we stayed in were excellent. Our guide and driver were also excellent.
We then joined our ship Caledonian Sky and really enjoyed this section of our trip which we found more relaxing. The crew were very friendly and attentive. The food was all first class and freshly prepared. The visit to the various islands were great, particularly because the smaller ship was able to dock at most places. Ephesis was a real highlight of this part of the tour. Another highlight was the evenings entertainment provided by crew members. They were a very talented group and their singing was very enjoyable. A surprising but lovely end to our cruise.
7. oktober 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for sharing such a wonderful and detailed review. We’re delighted to hear that your holiday provided a memorable introduction to Greece, and that the land portion of your journey, its ancient sites, excellent hotels, and the expertise of your guide and driver, made such a strong impression.
It’s equally lovely to hear how much you enjoyed your time aboard Caledonian Sky. We’re thrilled the relaxed atmosphere, friendly and attentive crew, and freshly prepared first-class food helped make this part of your trip so special. Your comments about the island visits, especially the ability to dock in smaller ports, are greatly appreciated and we’re so pleased Ephesus was a highlight for you.
We’re also delighted that the evening entertainment from the crew added an unexpected but memorable touch to your cruise. They will be thrilled to know their talent and enthusiasm made such an impact.
We’d be delighted to welcome you on another journey in the future.
Kind regards,
Raychell
Customer Experience Team
Faultless cruise and 5-star meals.
Faultless cruise and 5-star meals.
Only gripe was taxi didn't turn up at Athens airport to take us to hotel.
12. oktober 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for taking the time to share your review. We are pleased you had such a wonderful cruise and will ensure we investigate the problem with the transfer with our local supplier as this is not the service we would expect from our partners.
Kind regards,
Gemma
Customer Experience Team
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your wonderful review. We’re delighted to hear you found everything very well organised, running on time, and that our staff made such a positive impression throughout your trip.
We truly appreciate you taking the time to share your experience, and we hope to have the pleasure of welcoming you on another journey soon.
Kind regards,
Raychell
Customer Experience Team
Small ship benefits, yet space and comfort.
Comfort of the cabin and entire ship.
Many excellent crew members, helpful, cheerful and friendly.
Good destinations (though not as promised).
22. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for taking the time to share your views.
It’s wonderful to hear the comfort of the ship and cabin stood out, along with the many friendly and helpful crew members on board. Their warmth and service are central to the experience.
Destinations are a key part of any voyage. Occasionally, and only when required for operational or local reasons, adjustments can be made to itineraries to support safety, logistics or port availability. Your observation is valued and will be reviewed in line with planning for future sailings.
We’re delighted that the ship and crew made a strong impression and hope the journey brought many memorable moments.
Kind regards,
Gemma
Customer Experience Team
Lovely boat and a great itinerary
Lovely boat and a great itinerary. Fellow passengers were almost all Aussis or Brits. Made some good friends with whom we are keeping in touch.
15. oktober 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your lovely review. We’re delighted to hear you enjoyed the boat and itinerary, and it’s wonderful that the mix of fellow guests helped make the experience even more memorable. Making new friends along the way is one of the best parts of travelling, and we’re so pleased this was the case for you.
We truly appreciate you sharing your experience and hope we’ll have the pleasure of welcoming you on another journey in the future.
Kind regards,
Raychell
Customer Experience Team
The ship was perfect,crew on the ball…
The ship was perfect,crew on the ball but hotel very poor for it's cost!!
13. oktober 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your review, we’re delighted to hear you enjoyed the ship and found the crew attentive and on the ball.
We’re sorry, however, that the hotel did not meet expectations, especially considering the overall cost of your trip. We would love to gather further information regarding the hotel if you have the time to email in with some feedback that would be great
Please feel free to email us at Info@aptouring.co.uk
with your booking reference and any specifics you feel would be helpful.
Thank you again for travelling with us and for taking the time to pass on your feedback.
Kind regards,
Raychell
Customer Experience Team
Thoroughly enjoyed river Douro cruise
Thoroughly enjoyed river Douro cruise. Awesome excursions food and wine.
27. oktober 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your wonderful 5-star review! We’re delighted to hear you thoroughly enjoyed your Douro River cruise, and that the excursions, food and wine all made the experience so memorable.
We hope you welcome you again soon
Kind regards,
Raychell
Customer Experience Team
Lovely ship and great staff
Excellent tour leader great staff lovely ship very well looked after from door to door
19. august 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your lovely review! We're so glad to hear you enjoyed the ship, felt well cared for throughout, and had a great experience with our tour leader and staff.
Providing a seamless, door-to-door journey is exactly what we aim for, and it’s wonderful to know we delivered that for you. We hope to welcome you on board again soon!
Kind regards,
Raychell
Customer Experience Team
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