We took a tour called Reflections of the Rockies (without the Alaska Cruise). An excellent experience. Our Tour Director (Spencer) and drive (Ravi) were first class. Will definitely use this operator... Se mere
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Se, hvad kunderne siger
Just returned from our 2nd cruise with TM from Budapest to Amsterdam along the Danube and Rhine. Despite telephone calls for information we were given just six days before the start to continue t... Se mere
We had a fantastic time on the Princess Eleganza touring the Adriatic coast, the staff couldn’t do enough to make our trip special, our cruise director Karen is a very special person who goes above... Se mere
The tour was fabulous. We loved every destination. Our tour guide, John Fitzgerald, was very friendly, professional, organised and informative. We were a large group but it was managed very well. Don... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.
Kontaktoplysninger
Storbritannien
- travelmarvel.com/en-gb
4,5
Fremragende
327 anmeldelser
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Small group tour of Sri Lanka
Excellent tour of an excellent country with an excellent guide. Hotels were, perhaps unsurprisingly, excellent and our companions were too. Lovely people. Special mention for exceptional excellence goes to our driver/guide Sidney for whom nothing was too much trouble. Saw loads, will remember much. Thoroughly recommended.
11. september 2025
Uopfordret anmeldelse
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your glowing review! We're thrilled to hear you had such an excellent experience exploring the beauty of Sri Lanka on one of our small group tours.
It’s wonderful to know that everything from the itinerary and hotels to your fellow travellers exceeded expectations – and a special thank you for highlighting Sidney. He truly goes above and beyond, and we’ll make sure he sees your kind words.
We’re so pleased you made lasting memories and sincerely appreciate your recommendation. We’d love to welcome you on another APT adventure in the future!
Kind regards,
Raychell
Customer Experience Team
Fantastic holiday at Capella Cruising
My husband and I had a great time at Capella river cruising of the Danube Passau to Budapest for 8 day holiday, from 9 Sept-16 Sept 2025. The management and staff were welcoming, approachable and have a friendly smile. I'd like to mention names; Mr. Stefan and his team, John, Vi, Gilroy, Huni, Miles, James, etc.
Overall, the service was excellent and highly recommended this holiday journey. We would like to come back and enjoy this fantastic time all over again.
9. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for sharing your fantastic experience aboard our Capella river cruise along the Danube! We're so pleased to hear that you and your husband had such a memorable holiday from Passau to Budapest.
Your kind words about our crew – especially Mr. Stefan, John, Vi, Gilroy, Huni, Miles, James, and the rest of the team – truly mean a lot. We’re proud to have such a warm, welcoming, and dedicated group on board, and we’ll be sure to pass along your lovely feedback to them.
We’re thrilled to hear you’d love to return – we’d be absolutely delighted to welcome you back for another unforgettable journey. Do not hesitate to give us a call
Kind regards,
Raychell
Customer Experience Team
Sri Lanka small group tour
From the moment of arrival this was a truly a VIP tour. Fast tracked through immigration and take to our hotel where we met our chauffeur and tour guide Sidney together with the other two guests, yes only four of us.
Two wonderful weeks visiting numerous sights, not rushed plenty of time to explore and ask questions. Running overtime was not a problem for Sidney he just rescheduled.
Hotels were excellent with comfortable rooms and great food selection.
Experiences included within the tour were excellent and included a Sri Lankan cooking class at Cinnamon Lodge Hotel which ended with us cooking our own lunch. The full itinerary is on Travelmavel website.
26. september 2025
Uopfordret anmeldelse
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for this fantastic review — it truly means the world to us!
We’re delighted to hear your Sri Lanka tour felt like a VIP experience from start to finish. APTouring was founded on the idea that travel should be personal, unhurried, and deeply enriching — and it’s clear that Sidney and the team delivered just that.
With only four guests on your tour, we’re so pleased you could enjoy the flexibility and individual attention that makes small-group travel so special. Sidney’s ability to adjust plans on the go and give you the space to fully take in each destination is exactly the kind of care we strive for on every journey.
It’s also wonderful to know the hotels, food, and immersive experiences like the cooking class at Cinnamon Lodge made a lasting impression. We carefully select every part of the itinerary to bring Sri Lanka’s culture, flavors, and history to life — and it’s great to hear it all came together so well for you.
Thank you again for choosing APTouring — and for sharing your experience. We hope to welcome you on another unforgettable adventure soon!
Kind regards,
Raychell
Customer Experience Team
Had a great trip around the Greek Islands
Had a great trip around the Greek islands on a small cruise ship, Caledonian Sky. However the ship is quite tired and in need of modernisation in some areas. The staff, food and wines were brilliant and we enjoyed the al fresco dining. Our bathroom needed updating, it had a plastic shower curtain which was falling off, however the staff repaired it. Organised trips were dealt with in a very organised manor and we couldn't fault Travel Marvel (travel company) at all.
8. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your review. We’re delighted you had such an enjoyable journey through the Greek Islands, with standout experiences including the warm service, quality dining and wines, and the well-organised excursions.
We appreciate your comments on areas of the ship that could benefit from modernisation, including your bathroom, and we’re glad the crew responded promptly to assist during your stay. Your feedback is valuable as we continue to enhance our fleet, and we’re so pleased to know Travelmarvel delivered an experience you couldn’t fault overall. We look forward to welcoming you on board again.
Kind regards,
Gemma
Customer Experience Team
Best of Balkans review
All staff were great! Love the ‘family’ feel.
Food was excellent.
Cabin clean and comfortable - as was the rest of the ship.
Internet was not reliable.
Some ports of call involved long coach journeys.
19. august 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your review. We’re so pleased you enjoyed the welcoming atmosphere on board, the excellent food, and the comfort of your cabin and ship.
We do acknowledge that Wi-Fi can sometimes be less reliable on the rivers, and that certain ports require longer coach journeys to reach the highlights of the region. Your feedback is valuable and helps us continue refining the experience. We’re delighted the overall journey was such a positive one and hope to welcome you back on board soon.
Kind regards,
Gemma
Customer Experience Team
Croatian Coast Cruise on the Caledonian Sky
A wonderful cruise with interesting stops along the way. Excellent organisation ensuring everyone knew what and when events were happening, great food, happy crew who looked after us so well.
Disappointed with cabin and tried to upgrade, but none free. Strong smell of diesel and water quality in bathroom very poor. It came out red and full of rust. A crew member tried his best to correct but explained the old copper pipes needed replacing.
We did mention this in the handwritten review we were asked to complete on board as we were told someone would respond to any negative comments.
Just booked a riverboat cruise with a competitor - sorry.
25. august 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for sharing your feedback. We’re delighted you enjoyed the cruise experience overall, especially the itinerary, organisation, crew and dining. We’re truly disappointed to hear about the issues with your cabin and water quality, your comments have been passed on to our Operations and Customer Relations team so they can be addressed.
We appreciate you taking the time to let us know, and while we understand you’ve chosen another operator for your next journey, we hope we may have the chance to welcome you back in the future and restore your confidence in travelling with us.
Kind regards,
Gemma
Customer Experience Team
The boat was immaculate
The boat was immaculate, the food very good and the staff brilliant, coping with all the changes forced upon them by fireworks, low water and excessive wind. Quite an experience.
12. august 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for sharing your experience. It’s fantastic to hear how much you enjoyed your time on board and the high standards of service throughout. The crew take great pride in adapting to whatever comes their way, and it’s lovely to know their efforts helped make your cruise such a distinctive and memorable adventure on the Danube.
Kind regards,
Gemma
Customer Experience Team
Didn't get the important bit right. Such a disappointment.
So lets start with what you didn't do well. This was meant to be a celebration of 50 years of marriage with a particular focus on our time in Broome and a sunset dinner cruise. The hotel was not informed of this special day, so nothing from them. The dinner cruise was a disaster with Mein Host playing the fool and seemingly also forgetting about our anniversary. No safety briefing, the wrong food, a sick chef, food in peoples laps, etc etc We have repeatedly asked why our anniversary was ignored and still await an answer.
6. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for sharing your experience. We’re truly disappointed to learn that such a special milestone was not recognised as intended and that the sunset dinner cruise fell so far short of expectations. We can see that your 50th anniversary was noted in the booking and will be reviewing this carefully with our suppliers to understand why it was overlooked and to prevent a recurrence. Your detailed feedback on the cruise and hotel communication has been shared with our operations team for review.
Kind regards,
Gemma
Customer Experience Team
Our tour guide was fantastic
Our tour guide was fantastic. She knew her stuff, ensured we were all on time and sorted out any problems that occurred on the way. She also told us good places to eat when we had free time. We saw everything on the itinerary and had time to photograph on our stops on the way from one town to the next.
4. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your feedback. We’re delighted you had such a memorable journey through the Canadian Rockies. It’s wonderful to hear how well your Tour Director looked after the group, sharing her knowledge, keeping everything running smoothly, and even recommending great places to eat during your free time. We’re pleased you enjoyed the balance of sightseeing and photo stops along the way, and that the itinerary delivered everything you hoped for. We look forward to welcoming you on another adventure soon.
Kind regards,
Gemma
Customer Experience Team
It was our first river cruise having…
It was our first river cruise having done many ocean cruises in the past. The cabin was splendid and well finished and furnished. The food was excellent and we made some good friends. Did not realise there was an upmarket version called APT and we will use that next time.
18. august 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your lovely review. We’re delighted you enjoyed your first river cruise experience, from the comfort of your cabin to the excellent dining and the friendships made along the way.
Travelmarvel offers a more relaxed style of cruising with exceptional value, while APT is our fully inclusive, luxury brand with even more indulgent touches and experiences. We’re so pleased to hear you’re keen to try APT next time and we look forward to welcoming you back on board for another unforgettable journey.
Kind regards,
Gemma
Customer Experience Team
The staff were very welcoming and the…
The staff were very welcoming and the ship was lovely. The food was great and all the walking tours were a great way to see all the different places that we visited. The cabin was clean and well equipped with comfy bed. I would definitely choose travelmarvel again.
9. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your wonderful review. We’re thrilled you enjoyed your Danube cruise, from the welcoming staff and comfortable cabin to the great food and insightful walking tours. It’s fantastic to hear you’d choose Travelmarvel again, and we look forward to welcoming you back on board for another memorable journey.
Kind regards,
Gemma
Customer Experience Team
Oh Wow
Artur and the team made this a memorable experience. Attentive, genuinely caring and compassionate. The entire team aboard the Estrella (and the coach drivers and guides) made this holiday special.
11. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for sharing your experience!
We’re absolutely delighted to hear that Artur and the whole team aboard the Estrella — including our coach drivers and guides — helped make your holiday so memorable. Attentiveness, genuine care and compassion are exactly what we aim for, so it’s wonderful to hear them highlighted in your words.
Thank you again for choosing us and for recognising our people — they’re our greatest asset. We look forward to welcoming you on another Travelmarvel adventure in the future!
Kind regards,
Raychell
Customer Experience Team
A 5 Star River Cruise
Every member of the team from day one of the trip was very pleasant, helpful and contributed to our 5 star holiday experience. Well done and thank you.
12. august 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your kind words and for sharing your 5-star experience with us!
We’re absolutely thrilled to hear that every member of the team contributed to making your river cruise so enjoyable from start to finish. Providing a friendly, helpful, and seamless experience is exactly what we strive for on every Travelmarvel journey — so it’s incredibly rewarding to know we delivered that for you.
We’ll be sure to pass on your thanks to the entire team — they’ll be delighted to know their efforts made such a positive impact on your holiday.
Thank you again for travelling with Travelmarvel. We hope to welcome you back on board for another unforgettable adventure soon!
Kind regards,
Raychell
Customer Experience Team
From start to finish a triumph of gorgeous scenery
From start to finish our trip firstly on the Rocky Mountaineer and then to Lake Louise Banff Jasper Whistler and so many other lovely places was very well organised and executed. We had a top rate guide (Ira) and extremely competent driver (Ravi). We saw wonderful wildlife and learned so much about the places we visited. Good quality hotels throughout
1. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your fantastic review!
We’re thrilled to hear your journey — from the breathtaking views aboard the Rocky Mountaineer to the stunning landscapes of Lake Louise, Banff, Jasper, Whistler and beyond — was such a memorable experience. Canada truly is a land of natural wonders, and it sounds like you had the perfect itinerary to explore it all.
A special thank you for recognising Ira and Ravi — we’re so pleased to hear they helped bring your adventure to life with expert guidance, care, and professionalism. Our teams on the ground are dedicated to making each Travelmarvel journey smooth, enriching, and unforgettable — and it's clear they did just that.
We’re also delighted that the quality of accommodation and overall organisation met your expectations. That combination of comfort, discovery and peace of mind is exactly what Travelmarvel aims to deliver on every trip.
Thank you again for choosing to travel with us. We hope to welcome you on another adventure very soon!
Kind regards,
Raychell
Customer Experience Team
Great tour of Vietnam and Cambodia
Great tour of Vietnam and Cambodia. The Mekong river cruise was beautiful with interesting sightseeing tours and great food on board.
7. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for your wonderful review!
We’re delighted to hear you enjoyed your tour of Vietnam and Cambodia — it’s a truly captivating part of the world, rich in culture, history, and natural beauty. Cruising along the Mekong River offers such a unique perspective, and we’re so pleased that the sightseeing, onboard experience, and food all lived up to expectations.
At Travelmarvel, we’re passionate about providing immersive, worry-free journeys with outstanding value, and it’s fantastic to know we delivered that for you on this adventure.
Thank you again for travelling with us — we hope to see you onboard again soon for your next journey of discovery!
Kind regards,
Raychell
Customer Experience Team
Our Journey Through the Rockies
We had an amazing holiday experience with Travelmarvel Tours. Our tour director and driver were experienced and knowledgeable individuals.
Some of our hotels could have done better on facilities, but overall very comfortable accommodation.
Our trip on the Rocky Mountaineer train was second to none, amazing, attentive and informative staff;
very comfortable seating and excellent dining.
We had the opportunity of meeting like-minded and friendly individuals.
30. august 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you very much for taking the time to share your experience with us. We’re delighted to hear that so much of your “Journey Through the Rockies” was memorable — it’s especially gratifying that you found our tour director and driver knowledgeable, enjoyed the Rocky Mountaineer train service, and made new friends along the way.
We’re sorry to hear that some of your hotels did not fully meet your expectations with their facilities. Comfort and quality are core parts of what we strive for, and we will share your feedback with our accommodation partners to ensure improvements where possible. If you’d like, please do get in touch at info@aptouring.co.uk with the details (hotel names, which facilities were lacking) so we can address this directly.
Your kind words about our staff and overall experience mean a lot to us. Travelmarvel aims to deliver premium travel at exceptional value, with outstanding service, and it’s wonderful to know those efforts shone through in your journey.
We hope to welcome you again on another Travelmarvel adventure, and that next time every aspect of your stay exceeds your expectations.
Kind regards,
Raychell
Customer Experience Team
the ship is good as are all the crew
the ship is good as are all the crew. The trips seem to be well organised and show the highlights of the area.
I do feel the breakfast was not up to the standard on our last trip on Vega and the entertainment officer was nowhere near the excellence of the one on Vega.
We will see how they compare to our next one with you.
26. august 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for taking the time to share your feedback. We're so pleased to hear you enjoyed your time aboard and that both the ship and crew met your expectations — it's always wonderful to know our team is delivering the warm, attentive service we strive for. We're also glad you found the excursions well organised and reflective of the region's highlights.
We do regret to hear that breakfast and entertainment didn't quite meet the standards you experienced previously on the Vega. Your comments have been shared with our hospitality and onboard entertainment teams, as we’re always looking to learn and enhance the experience for every guest.
We're grateful for your ongoing support and look forward to welcoming you again soon — we’ll certainly aim to exceed your expectations on your next journey with us.
Kind regards,
Raychell
Customer Experience Team
Douro River Cruise
This was our first ever river cruise, we were blown away by the high levels of customer service. The nautical crew, kitchen/restaurant staff and in particular the housekeeping staff were amazing. The ship,obviously fairly new,was in excellent condition. The scenery was absolutely stunning. We are now planning ahead for next year, looking at the Amsterdam to Budapest cruise, obviously with Travel marvel. Only Plaudits from me.
7. august 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you so much for sharing your wonderful first river cruise experience with Travelmarvel!
We’re absolutely delighted to hear that the exceptional service from our nautical crew, kitchen, restaurant, and especially the housekeeping team made such a great impression. It’s fantastic that the ship’s condition and the stunning scenery added to your enjoyment.
We’re thrilled you’re already planning your next adventure from Amsterdam to Budapest — we can’t wait to welcome you back on board for another unforgettable journey.
Thank you again for your kind words and for choosing Travelmarvel. See you next year for more incredible memories!
Kind regards,
Raychell
Customer Experience Team
On board dining staff and meals were…
On board dining staff and meals were first class . Cabin was large with comfortable bed and chairs.
8. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your kind words! We’re thrilled to hear you enjoyed the first-class service from our onboard dining staff and that the meals met your expectations.
It’s also wonderful to know your cabin provided the space and comfort you needed to truly relax during your journey.
We hope to welcome you back on board for another exceptional Travelmarvel experience soon.
Kind regards,
Raychell
Customer Experience Team
Evening meals very disappointing
Evening meals very disappointing, poor quality and variety. Very basic small portions with minimal and strange choice of vegetables.
Evening “entertainment “ was extremely poor with untalented and incompetent presenters.
19. august 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for sharing your feedback. We’re disappointed to hear that our evening meals and entertainment did not meet your expectations. Your comments on quality, variety, portion sizes, and entertainment standards have been noted and shared with our culinary and entertainment teams for review in line with overall guest feedback.
Kind regards,
Gemma
Customer Experience Team
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